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Radisson Suite Hotel - Toronto Airport

3.5 out of 5.0

Recent guest reviews

Room fee was 1.5 times that quoted Room provided was not as quoted There were extra "fees" not in the quote Counter staff was surly, but perhaps this is normal for Toronto Parking was ridiculously expensive and was not in the quote Aircraft landing on 24R or taking off on 06L pass directly over the hotel or just outside your window at an altitude of about 500 ft so prepare for the sound of screaming jet engines every 90 seconds or so (120 seconds for A380s :)) well into the night and in early morning

Just to let you know that the hotel was great the service people were great the lounge and restaurant bar was good .. but when I booked I booked with Orbitz online with my discount....I then called a week before we were to fly out and made sure that the room I booked under orbitz had parking included and I was told yes. I then arrived a week later to stay and then fly out to cuba the next morning with my vehicle and the reception person told me that would I need to park and I said yes ...he then told me that I did not have parking included in my room fee as I should not of booked with Orbitz. so being penalized I had to pay an extra 125.00 on top of my 90.00 room charge. Not happy about that at all. Great way to start a vacation when I took the time to make sure all was okay. Not sure if it is a grab from the hotel but you sure do not get free parking with your room. our friends booked a room and were charged 159.99 for a room. Kinda funny really how it all works.

Milestones Reataurant, Harvey's and Tim Hortons are located cose by. We arrived late and left early. The room was in very good condition. The soundproofing was excellent. Room has shower, but no tub.

Beautiful newly renovated .. Very modern clean and location right next to highway

The hotel needs renovation. Mold in bathrooms, old carpet, need a new cleaning crew.

I had a great time staying at that hotel. It's very convenient n closer to the airport and to the eating places. Only thing bothered me was their parking charges. They were not clear on the site where I booked my hotel and upon my arrival when I wanted to discuss this matter with one of the receptionist, another one jumped in out of no where and behaved really rudely. Anyhow rest was an amazing stay.

Awesome hotel, great location with lots of restaurants close by!

Good hotel. Nice rooms. Not much to complain about.

Convenient location, close to airport, with food dining facilities nearby.

The staff is very friendly and the rooms are nice and clean. Wifi very fast. It would be much nicer if the shuttle runs more often.

Friendly front desk staff. Hotel is convenient to airport. Rooms are in desperate need of renovation. Stuffy..Windows that open would be a real benefit. Air quality is very poor.

We had a good time. The room was clean but the carpet was old and beat up.

Want to be straight to the point. My stay overall was average. When I hear the name Radiason Hotel, I expect the best but did not feel I got the best. When I booked, there was no reference to parking charges but wen I got there, parking was not included. I had to show front desk my confirmation about it NOT stating a parking fee. Although I was in the right, I got "push back" and bit of attitude (quick to answer) staff about fee for parking. I was eventually accomadated since I proved them wrong. Although not stating it out loud, I manage a multi-million dollar company and have affiliation with others so i know the first thing about customer is to listen before trying to prove a point. At some point first night, toilet got clogged and after calling for it to be fixed, I had to go down 3times(4hrs later waiting) to have a 30 sec issue fixed. And thts how long it took actually to fix it. Room was really clean and nice, but they gotta power wash that carpet. Outdated with the picture frames. But other than that, very comfortable. Location was pretty bad since u had to drive 30min to an hour to get to places......nothing great to do around there. However, in this instance, staff very helpful in guiding and suggesting places to go and things to do. Overall, stay was ok. Value for my money, not so good cause all it covered was the room and based on what I read online, thought more was included( should be more clear on advertisement). Would I recommend this hotel to friends and family, probably not. Would I stay there again, not likely.

This hotel needs a major remodel. The hotel room we stayed in was out of date. The cabinet to access the refrigerator was broken and hanging loose. Upon our arrival to check in, the staff was rude and did not make us feel welcome. It was very plain and simple.

Hotel could use a bit of a freshening up, but location and staff are excellent. Also bed extremely comfortable.

Basic stuff at a decent price. Close to the airport.

Nice staff, clean room, close to the airport with 24 hour shuttle. Couldn't ask for more.

I stayed here over a 2 night period. When I walked into the room i was surprised to see a couch and an additional tv. Furthermore a fridge was available with a complimentary water bottle. The room was in great condition and having stayed at another hotel in Toronto (Chelsea Easton) this was by far superior. If you are willing to sacrifice location for quality stay here. The parking was a bit of a downer but for the price paid its not so bad. The staff were amazing and everything was perfect the hotel was thoroughly clean as were the room.

Fortunately I got a good deal online. The hotel shows some age but they keep it well maintained. The wireless internet was great. I had a sleep number bed and that was a big plus. The layout is a little disjointed but functional. Lots of places to eat and airport shuttle was friendly and timely. 10- 15 minutes from airport. The Bistro in the hotel had pretty good food. Limited menu and I think that's how the maintain quality. The staff and service there was very good. The breakfast is not a comp and a bit pricey. $11 for a buffet same daily menu with eggs and a good variety. I think $7 - 8 dollars would make it a better deal. Better than the freebies with rolls and dead cerael. The business center i kind of a joke. A very slow computer and printer. I used it to print my boarding passes and ended up doing it again at the AP the following morning. Old laser jet printer not well maintained. The print came out so light you could hardly see the bar code. The staff member took the cartredge our shook it and it made no difference. According to him it was great. No need to argue with him at midnight. Said thanks and had a good giggle on the way back to the room. I need to follow up on the credit card charges. The daily charges on my card online are confusing and don't exactly match the final bill I received. I think it will all be fine but if not you will hear from me again. Overall it was a good deal and the staff was very firendly, helpful and responsive.

It was wonderful, except I order a room with one king bed, pasturpedic, and I recieves, two full bed with no comforts. I could not understand also why I had to pay for parking at that location and In the past I never had to pay when I had stay at the other Radission on Hallpoint road. Sincerely Tony S.

640 Dixon Rd Toronto ON

Hotel highlights

  • Free in-room WiFi
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Located in Etobicoke, Radisson Suite Hotel - Toronto Airport is adjacent to Toronto Congress Centre and within a few miles (5 km) of Fantasy Fair. This 216-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle. Near the airport, the hotel is also close to Woodbine Racetrack and Centennial Park.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Start your day off with continental breakfast, available for a fee.


Rooms

The 216 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and phones. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Private bathrooms are not ensuite.


Property features

Radisson Suite Hotel - Toronto Airport offers a fitness center, 2 meeting rooms, and conference space. If you drive, self parking is CAD 14 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

One Bedroom Suite, One King Bed

King 1 | Sleeps 4

Superior Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Business Room

King 1 | Sleeps 2

Superior Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Radisson Suite Hotel - Toronto Airport

Everyone (4) Business (9) Couples (10) Family (5) Friends (3) Other (4)
2

expect the unexpected

Everyone

Room fee was 1.5 times that quoted Room provided was not as quoted There were extra "fees" not in the quote Counter staff was surly, but perhaps this is normal for Toronto Parking was ridiculously expensive and was not in the quote Aircraft landing on 24R or taking off on 06L pass directly over the hotel or just outside your window at an altitude of about 500 ft so prepare for the sound of screaming jet engines every 90 seconds or so (120 seconds for A380s :)) well into the night and in early morning

By , from New York, NY on Jun 23, 2017

Review comment responded on Jun 27, 2017

Thank you Jackie for taking time to post a review. I found that you booked through orbitz and all the rates are clearly shown there. Please contact orbitz if your rate is different than quoted. Parking fee is applicable for all hotels in the area and our fee is the lowest in the area. Plane noise is a common issue in the airport area. I regret that you had difficulties for that. My Team and I strive to ensure that our Guests are welcomed and assisted during their stay with warmth and hospitality; and it is most disheartening that this had not been the case during your most recent stay. Please be assured that I will be sharing your comments with our team to prevent this in future. Thank you for your feedback and we hope you will reconsider a future stay. Regards, Razib E

3

"no parking included"

Everyone

Just to let you know that the hotel was great the service people were great the lounge and restaurant bar was good .. but when I booked I booked with Orbitz online with my discount....I then called a week before we were to fly out and made sure that the room I booked under orbitz had parking included and I was told yes. I then arrived a week later to stay and then fly out to cuba the next morning with my vehicle and the reception person told me that would I need to park and I said yes ...he then told me that I did not have parking included in my room fee as I should not of booked with Orbitz. so being penalized I had to pay an extra 125.00 on top of my 90.00 room charge. Not happy about that at all. Great way to start a vacation when I took the time to make sure all was okay. Not sure if it is a grab from the hotel but you sure do not get free parking with your room. our friends booked a room and were charged 159.99 for a room. Kinda funny really how it all works.

By , from nanticoke, Ontario on Jan 17, 2017

4

nice hotel, close to airport

Everyone

Milestones Reataurant, Harvey's and Tim Hortons are located cose by. We arrived late and left early. The room was in very good condition. The soundproofing was excellent. Room has shower, but no tub.

By , from YK on Nov 3, 2016

5

radisson dixon location

Everyone

Beautiful newly renovated .. Very modern clean and location right next to highway

By , from K. on Aug 19, 2016

2

this hotel needs renovation.

BusinessTravelers

The hotel needs renovation. Mold in bathrooms, old carpet, need a new cleaning crew.

By on Sep 27, 2015

4

nice stay

GetawayWithFriends

I had a great time staying at that hotel. It's very convenient n closer to the airport and to the eating places. Only thing bothered me was their parking charges. They were not clear on the site where I booked my hotel and upon my arrival when I wanted to discuss this matter with one of the receptionist, another one jumped in out of no where and behaved really rudely. Anyhow rest was an amazing stay.

By on Apr 30, 2015

4

great night

Couples

Awesome hotel, great location with lots of restaurants close by!

By on Apr 26, 2015

4

good times

GetawayWithFriends

Good hotel. Nice rooms. Not much to complain about.

By on Jan 14, 2015

4

family trip

Couples

Convenient location, close to airport, with food dining facilities nearby.

By on Nov 27, 2014

4

good value, comfort stay

Singles

The staff is very friendly and the rooms are nice and clean. Wifi very fast. It would be much nicer if the shuttle runs more often.

By on Nov 24, 2014