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Recent guest reviews

Checking in was without issue. Facility was in very poor condition, pool was not open, amenities were not up to standard. The local manager was terrible to deal with and not interested in helping the guests to resolve issues.

The air conditioner in the upstairs window has a part that hangs out the window and the window isn’t sealed so all the cool are was going right out the window causing the upstairs to be so hot! Then there’s so many bugs that kept getting in! The bedroom light kept flickering i called to get it serviced gentleman said he was coming and never came! Then the downstairs was also warm i called service again they stated they we’re going to send the maintenance man down and they never came! There was a rusted pot that was left on the stove with rusty water sitting in it! There was a filthy shirt hanging on the back of the upstairs bathroom door! Also there was some filthy socks that we’re left in the upstairs drawer! Then at 3am we smelled fire so we came out and walked around buildings to see a fire by the pool area so we called 911 and started knocking on doors letting everyone know the evacuate and pulled the fire alarm to also notify others of a fire going on! My daughter wasn’t able to enjoy her 17th Birthday party! Also online it stated this location has a pool and hot tub this was the main reason we booked to get checked in and put on our swim suits to find out these have been closed down! This was a horrible experience not sure how I’m going to make it up to my daughter and all of her friends that we invited and we had to turn around and have them all picked back up a big inconvenience.

Waited over 30 minutes to check into room. Counter staff was not friendly. None of the sidewalks or the stairs to access the room had been shoveled or salted. They room did not have a microwave. It was listed as such. The hotel did not have a crib. This was listed as an amenities as well. I checked out one hour after check in. Never even left the living area. The Hotel said there was nothing they could do for me as far as a refund.

It was ok, free breakfast was awful and would not accommodate one hour late check out even though place seemed empty, everything was clean though

Overall nice hotel.Clean, comfortable, and modern.

The rooms was perfect for are trip and the location was good

Trust Dr Holland OH

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in Reynolds Corners, Hawthorn Suites by Wyndham Holland/Toledo Area is 2.4 mi (3.8 km) from Swan Creek Preserve Metropark and within a 10-minute drive of Toledo Botanical Garden. This 96-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 96 air-conditioned accommodations feature kitchens and balconies or patios, and there's space to spread out with living rooms. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

Hawthorn Suites by Wyndham Holland/Toledo Area offers a 24-hour fitness center, an outdoor tennis court, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Studio Suite, 1 King Bed, Smoking

King 1 | Sleeps 4

Studio Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Suite, Multiple Beds, Non Smoking (Two-Bedroom, Two Floor)

King 2 | Sleeps 6

Penthouse, Multiple Beds, Smoking (2-Level Suite)

King 2 | Sleeps 6

Guest reviews for Hawthorn Suites by Wyndham Holland/Toledo Area

Everyone (9)
3
Everyone

By on Jul 22, 2019

1
Everyone

Checking in was without issue. Facility was in very poor condition, pool was not open, amenities were not up to standard. The local manager was terrible to deal with and not interested in helping the guests to resolve issues.

By on Jul 21, 2019

1
Family with small children

The air conditioner in the upstairs window has a part that hangs out the window and the window isn’t sealed so all the cool are was going right out the window causing the upstairs to be so hot! Then there’s so many bugs that kept getting in! The bedroom light kept flickering i called to get it serviced gentleman said he was coming and never came! Then the downstairs was also warm i called service again they stated they we’re going to send the maintenance man down and they never came! There was a rusted pot that was left on the stove with rusty water sitting in it! There was a filthy shirt hanging on the back of the upstairs bathroom door! Also there was some filthy socks that we’re left in the upstairs drawer! Then at 3am we smelled fire so we came out and walked around buildings to see a fire by the pool area so we called 911 and started knocking on doors letting everyone know the evacuate and pulled the fire alarm to also notify others of a fire going on! My daughter wasn’t able to enjoy her 17th Birthday party! Also online it stated this location has a pool and hot tub this was the main reason we booked to get checked in and put on our swim suits to find out these have been closed down! This was a horrible experience not sure how I’m going to make it up to my daughter and all of her friends that we invited and we had to turn around and have them all picked back up a big inconvenience.

By on Jul 20, 2019

3
Everyone

By on Jul 9, 2019

4
Everyone

By on Jul 8, 2019

4
Everyone

By on Jul 1, 2019

1
Everyone

Waited over 30 minutes to check into room. Counter staff was not friendly. None of the sidewalks or the stairs to access the room had been shoveled or salted. They room did not have a microwave. It was listed as such. The hotel did not have a crib. This was listed as an amenities as well. I checked out one hour after check in. Never even left the living area. The Hotel said there was nothing they could do for me as far as a refund.

By , from Holland Ohio on Feb 13, 2019

Review comment responded on Feb 22, 2019

Dear Michael - Thank you for sharing your review regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate you taking the time to send us feedback from your stay as it allows us to focus on opportunities for improvements and further staff training. Please feel free to contact me directly if I can be of further assistance. Sincerely, Greeley Rodriguez Regional Director of Operations

3
Everyone

It was ok, free breakfast was awful and would not accommodate one hour late check out even though place seemed empty, everything was clean though

By on Dec 9, 2018

Review comment responded on Feb 4, 2019

Hi Greg- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez Regional Director Of Operations

4
Everyone

Overall nice hotel.Clean, comfortable, and modern.

By on Sep 4, 2018

3
Everyone

The rooms was perfect for are trip and the location was good

By on Aug 26, 2018

Review comment responded on Aug 30, 2018

Thank you for being our guest. We look forward to serving you again.

Hawthorn Suites by Wyndham Holland/Toledo Area

6101 Trust Dr, Holland, OH 43528
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