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RIHGA Royal Hotel Tokyo

4.0 out of 5.0

Recent guest reviews

Lovely decor and good sized rooms but too much we didn’t like to recommend this hotel to others. Firstly we chose it as it had a pool. On arrival we were told to use it it would cost us $30 aid per person per day. Pointed out that it was not advertised on Expedia as having a surcharge. Sure enough in the very fine print it is there right at the bottom in small font. No negotiation on this, so wrong. It is a little bit out in a quiet area but courtesy bus to train works well, even if service is only half hourly. The other thing that really wound us up was the hassle over lost hotel key. It was simply a plastic card you get in any hotel but you would have thought it was crown Jewels. On checkout we were asked for the 2 keys which we had left in the room. They made us wIy while housekeeping went to check. One was there one not and we were grilled about it. Said would check outrage bags. 4 different people asked us and tried to charge us for it. Even as taxi driver was about to take us to station another person harassed us for it. If so important they should point it out at check in. The rooms were good, beds comfortable . We did not eat in hotel as way overpriced compared to local places. Would I stay again? Probably not. The blatant adverting of pool caused us to choose it, and feel ripped off.

This was a lovely Victorian style hotel with a number of restaurants and large very clean rooms. Staff were very helpful and there is a shuttle to the local station. The location isn't great if you want to walk to restaurants and be in the action of Shinjuku. It's 7 min walk to a subway station that is not in a main line

Pros: Beautiful hotel, wonderful service, big rooms, reasonable breakfast, good views. Cons: Very far from the main happening area of Shinjuku , NOT in main Shinjuku area- close to Takadanobaba train station and not to Shinjuku station as we expected it being in Shinjuku- their shuttle bus is every half hour only to Takadanobaba Station n stops at 10:00 pm so we did waste considerable tome in traveling to the station and then to other attractions in Tokyo Not many food joints nearby Booked a 4 Star for its amenities but everything is extra charge including their spa , gym and pool.

I booked a room for three, my parents and me. When we checked in, we were led to a desk with comfortable chairs. Then a bellhop took our luggage and us to the room. The room had three single bed and a desk. Because of the beds, the room felt crammed. The bathroom was adequate and functional. Wifi was good We tried the breakfast one morning. It wasn't a lot of food, but it had a variety of Japanese and western food. It wasn't cheap though. The service throughout the hotel from the reception, concierge and the cleaning crew was exceptional although one concierge gave me the wrong information regarding buses from Tokyo to Yokohama. The directions from Haneda airport to the hotel on the hotel website weren't that clear. So I had to take a taxi at the Shinjuku train station after the airport bus. Once you take the free shuttle from the hotel to the Takadanobaba station, you know where to wait for the shuttle when you come back (every half hour) and orientation of everything else. The neighborhood of the hotel is very quiet. There is a 7-11 convenient store and a small grocery store a few blocks from the hotel. There is a noodle shop across the hotel. The noodles were too salty to our taste. Overall, it's not like the busy and bustling Tokyo you know. There is a subway station nearby and several bus lines near the hotel.

I stayed at this hotel for 5 days for business. Instead a registration counter, I was directed to one of the desks in the registration area. There, I sat in a plush chair across from a hotel representative for the registration process – how civilized! I discovered that I had arrived a day early and my reservation wasn’t until the following day. However, Takeda assured me she would see what she could do. And true to her word, she was able to get me into a room a day early at the same rate as the remaining reservation. Disaster avoided. My room was very well furnished and one of the best of rooms of my multiple country trip. Adjoining Waseda University, one can stroll through the campus’ Okuma Gardens to arrive in the campus buildings. The hotel has free regular shuttle between the hotel and Takadanobaba Station. This turn out to be very convenient and use it a dozen times during my stay.

Not what you would imagine when someone says Tokyo, old, very old, but comfortable,full of extra charges, breakfast is not included but sometimes you get 2000 yen discount on the final price per person. Not much to choose from, food wise, don’t order pizza is bad. But service is good and they have free shuttle service to metro station, that’s about it. No pictures, not worth the trouble

Upon arrival we were enthusiastically greeted by "the man". He asked us if we were checking in, took care of our luggage, and led us to a chair in front of the desk. He sat down on the other side, verified the information, checked us in, explained amenities, offered help, then led us to our room and further explained how things worked (forgeting to mention the Handy phone) including the Toto C100. In addition, he spoke and understood our English. The room was on the 11th floor, and was in the style of the hotel. Two small beds with room for a rollaway. Max capacity of 3, but large for Tokyo. The hotel considers 7 an adult, but does have some discretion on how to treat people booking on the internet. Style is luxurious from a bygone era. It was fine because it has two modern essentials. The Handy phone was fully charged, and had a good 4g connection. This is complimentary and wonderful for data and voice in a Country where your USA cell phone works on Wifi (free but not secure) and 2g, 3g (but inconsistent) out of the hotel. The other nice feature was the Toto C100 (bidet and warmer attachment in the WC). If you haven't tried it, this is a wonderful time to find out why people love to visit Japan. You will find a full set of essentials provided (towels, robes, slippers, combs, toothbrushes, hair ties, shampoo, conditioner, body wash, bubble bath, lotion, shower cap, scrubber cloth, cotton stuff, makeup removers, etc). In any event, hair dryer worked, iron and ironing board in the closet, hangers, lots of space for luggage, two chairs to sit down at etc. Samples of baked goods from downstairs bakery waiting to be enjoyed. Ref has 2 complimentary bottles of water each day. Enough about the room. Location is a bit far from Shinjuku, but they provide a shuttle bus to and from JR Takadanobaba Station which is two short stops from Shinjuku and goes on to Shibuya Station (another short 3 stops). The free shuttle runs from at least every half hour from 9 AM to 9:40 PM taking about ten minutes each way. Weekends every ¼ hour for popular time periods. They have lighted signage at the dropoff point at Takadanobaba with the times in case you forget. Taxi Fare from Shinjuku should be less than 2000 yen, but not all taxi drivers know the best way to get there. While staying at the hotel, I recommend prepaying for the breakfast, as it is a open from 6 to 10:30 (last seating is at 10) to get a nice breakfast. As a guest, you would receive a discount card for 2000 yen per adult. It seems to not change from day to day, but has enough variety for a 3 to five night stay. It is a buffet, but has made to order omelets, French toast, and to go coffee. Includes Japanese food, western, and four flavors of ice cream. Baked goods, 8? kinds of tea, coffee to go, and Milk, jucies, etc. More places need ice cream for breakfast. Over all, this is a quiet suburban neighborhood hotel, hosting weddings, has 4 restaurants and serves high tea in the garden room. The outdoor garden is sometimes closed on Sundays. Everyone is very polite. Most speak English and if not, nods and smiles work just fine. Checkout took 2 minutes. Overall, a nice place to enjoy your visit.

We stayed here three nights in November. The lobby is really very nice and large and the reception is something special. The room was very large and bright with a view on the city and you can see even a Skytree. There was a sofa and armchairs to be able to relax and good bed with nice linen. Slippers, pyjamas and bathrobes are also in the room. The small television was a shame for a country famous for electronic products and also too small for so large room. The Wi-Fi was fast. The bathroom was very nice and of course very clean. There is a free shuttle runs every half an hour and every 15 minutes on weekends. I liked everything in the hotel but was disappointed at breakfast. I like Japanese food very much but in the morning I prefer bread. My husband, a Japanese, enjoyed rich Japanese breakfast with many kind of fish and vegetables. It was good for me, too and I became full but not satisfied. I like freshly baked bread that you can enjoy in many European hotels. The bread was not fresh ( I suppose from the previous day) and all sweet taste. There were some kind of tinely cut ham but I couldn' t it that with sweet puffy bread. I ate some pieces of very delicious fried bacon but if there was salty taste fresh bread it would be much more delicious. There was no cheese at all. Japanese dishes were very delicious and if you like rice in the morning, you might enjoy. You can get wonderful bread in many bakeries in Japan so I wonder why such a nice hotel has so bad bread. Fruit was not pilled but cut in tiny pieces that I had no desire to take it. No cakes nor cookies just 2 kinds of stale Danish pastries. Every thing is in tiny pieces like prepared for tasting. Most of the guests were Japanese and hotel didn't look so occupied. Well, it's a nice hotel and I would stay again but I would bring bread with me. The management should think also how to make foreign guests satisfied with their breakfast.

What a lovely place! Courtesy bus was a perfect touch to get to the closest train station. JR Line took us to all the major areas of Tokyo. Runs every 10 + 30 minutes in the hour. Great room, with a better view of the adjacent park. One night stay was not enough. Check in time could be moved up a few hours, as 4 pm is later than usual!

Royal is the exact description of the decor when you step into Righa Royal. it's the old school royal luxury of lots of gold and ornate drapery. The hotel lobby is large and welcoming, after you've already been warmly welcomed at the door. You sit during the check in process instead of standing and the lobby area is never rowdy or noisy. The room is comfortably packed to offer all the necessary amenities, including an air humidifier. The bed is adequately soft and had no complaints over the 7 nights stay. The hotel offered the largest array of bathroom amenities I've every seen. And wonderful heated toilet bowls are the norm in Japan I guess. Don't bother with the television unless you can understand Japanese. I had the daily breakfast and some dinners at the buffet restaurant. No complaints about the food quality but some changes in the buffet offering wouldn't hurt. The largest annoyance however was that the gym and pool facilities required additional fee for entry. This wouldn't be so much an issue if one payment for the whole period of stay, but it is for every time you want to access! Totally unexpected for this level of hotel. Free regular shuttle to the Takadenob

1-104-19 Totsuka-machi Tokyo Tokyo-to

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Health club

Located in Shinjuku, RIHGA Royal Hotel Tokyo is within a few miles (5 km) of popular sights such as Tokyo Dome and Yasukuni Shrine. This 4-star hotel has 128 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi. Tokyo Imperial Palace and Meiji Jingu Shrine are also near this Tokyo hotel.


Dining

Relish the Chinese cuisine at Royal Ryuho, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All of RIHGA Royal Hotel Tokyo's 128 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free bottled water, safes, and phones.


Property features

Guests of RIHGA Royal Hotel Tokyo have access to an indoor pool, a health club, and a spa tub. Self parking is available for JPY 1000 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 15 meeting rooms.

Room options

Luxury Twin Room, Smoking (extra beds for person over age of 7)

Twin 2 | Sleeps 5

Luxury Double Room, Smoking (extra beds for person over age of 7)

Full 1 | Sleeps 5

Junior Suite Twin Room, Smoking (extra beds for person over age of 7)

Twin 2 | Sleeps 6

Junior Suite Double Room, Smoking (extra beds for person over age of 7)

Full 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 424 reviews