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New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

Front of property
Down comforters, desk, blackout drapes, iron/ironing board
Front of property - evening/night
Fountain
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Meguro River
    ‪1 min walk‬
  • Place, Shinagawa Prince Cinema
    ‪15 min walk‬
  • Place, Shinagawa Shrine
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Moderate Triple Room

A hotel bathroom with a hairdryer, toiletries, and a soap dispenser on the counter.

Moderate Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Deluxe Quadruple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Moderate Semi-double Room

A hotel room with a bed, desk, chair, and a small table with a lamp.

Moderate Semi-double Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Deluxe Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

8.2 out of 10
Very good
(36 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

8.0 out of 10
Very good
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Double Room - Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shinagawa, New Otani Inn Tokyo is within a 10-minute drive of popular attractions such as Tokyo Tower and Tokyo Imperial Palace. This 427-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Meguro River - 1 min walk - 0.1 miles
  • Gotenyama Garden - 9 min walk - 0.5 miles
  • Shinagawa Prince Cinema - 15 min walk - 0.8 miles
  • Shinagawa Shrine - 16 min walk - 0.9 miles
  • Meguro River Cherry Blossoms Promenade - 4 min drive - 1.3 miles

Getting around

  • Osaki Station - 3 min walk
  • Takanawadai Station - 18 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪いろり庵きらく - ‬3 min walk
  • ‪バーガーキング (Burger King) - ‬2 min walk
  • ‪TOKYO豚骨BASE MADE by 一風堂 - ‬4 min walk
  • ‪焼肉 光陽 - ‬5 min walk
  • ‪華心苑 - ‬2 min walk

About this property

New Otani Inn Tokyo

Guests of New Otani Inn Tokyo enjoy free WiFi in public areas, conference space, and laundry facilities. Self parking is offered for JPY 2500 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a vending machine, a ballroom, and a convenience store.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, phones, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child stays free when using existing bedding
  • Cribs/infant beds are available for JPY 2420.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

Frequently asked questions

Is free cancellation available at New Otani Inn Tokyo?

New Otani Inn Tokyo offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at New Otani Inn Tokyo?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at New Otani Inn Tokyo on Jun 28, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near New Otani Inn Tokyo?

This hotel is situated in Shinagawa, close to Tokyo Tower, Shibuya Crossing, and Tokyo Imperial Palace. You'll also find Tokyo Bay and Shiba Park within a short drive.

Is there parking available at New Otani Inn Tokyo?

Yes, covered parking is offered for JPY 2,500 per night.

Does New Otani Inn Tokyo feature a casino on the premises?

No, New Otani Inn Tokyo doesn't have a casino.

Will I find an indoor pool at New Otani Inn Tokyo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about New Otani Inn Tokyo?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Does New Otani Inn Tokyo have a hot tub?

No, there isn't a spa tub at this hotel.

Does New Otani Inn Tokyo have a restaurant with a breakfast menu?

Yes, New Otani Inn Tokyo serves a full breakfast for a surcharge each morning at FUNACHAYA.

Will New Otani Inn Tokyo allow pets to stay for free?

No, pets aren't allowed at New Otani Inn Tokyo though service animals are welcome.

Does New Otani Inn Tokyo have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from New Otani Inn Tokyo?

The closest major airport to New Otani Inn Tokyo is Haneda Airport (HND), which is 8 mi away (23 minutes by car).

Are there rooms with balconies at New Otani Inn Tokyo?

No, there aren't any guestrooms with balconies at New Otani Inn Tokyo.

New Otani Inn Tokyo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy access. Plenty of shops and restaurants nearby, excellent transport options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, next to the station and connected. Also grocery store next to it and some restaurants. Staff were excellent. Hotel is old which still needs to renovate stuff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
I was really impressed with the location and how convenient it was to access transportation and nearby restaurants and cafes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mari

Wonderful hotel for the price! I was amay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Johnathan Liang Heng

Liked: Cleanliness, staff & service, amenities
Room was spacious and very convenient to the amenities and food joint as well as JR connector. Will definitely book again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edguimar

Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nivine

Liked: Cleanliness, amenities, property conditions & facilities
No issues, clean, friendly staff, and great location
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff and close to train station
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Shinichiro

Liked: Cleanliness, amenities, property conditions & facilities
a bit old, but great price, very convenient location, large room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great in most respects but having three beds, my request in the room didnt leave much space and the room probably wasn’t designed for three beds.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable even for 4 adults. Great location for Transportation & dinning
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Tina

Liked: Cleanliness
Great location and friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Suchan

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Friedolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast, super nice staff and clean. Rooms are small, but that was expected. We would stay here again
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right outside of the train station. So it was super convenient after the long flight to Tokyo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice place to stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, friendly and helpful staff and close to Osaki station that is a big plus
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ming-Tsuen

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to light rail
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Definitely would book it again.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you’re visiting customers in the area. Good selection of places to eat around the hotel and it’s right next to Osaki Station - Yamanote line - so you can get anywhere from there easily.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
This hotel is right next to the station, very convenient .
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sachiko

Liked: Amenities
Very clean and efficient ! Also the location is fantastic!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kallista

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this hotel. Staff was so hepful and friendly to us. The hotel room was clean but outlets were a bit hard for us to find. Overall great experience with the staff and location!
Stayed 3 nights in Sep 2025