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Recent guest reviews

The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.

Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz

Very friendly staff. Small but clean. Will stay there again.

Good breakfast, quiet location. Complete amenities

Hotel staff is very friendly and helpful. Location was away from the busy Shinjuku station. Would recommend to stay at again...

Location is perfect to get around Shinjuku area and to Shibuya. Just by the subway and perfect if you feel like walking too. The room is not very spacious but it has enough space to be comfortable without feeling crammed. It had a full size bed, a kettle and even a mini fridge in the room. I enjoyed my stay there without a doubt.

7-27-9 Shinjuku Shinjuku-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Shinjuku Gyoen National Garden and Robot Restaurant
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Laundry facilities

Located in Shinjuku, Sotetsu Fresa Inn Higashi Shinjuku is a leisurely stroll from popular sights such as Shinjuku Gyoen National Garden and Robot Restaurant. The 311 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.


Dining

Enjoy a bite to eat at Royal Host, the hotel's onsite restaurant. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 311 individually decorated rooms feature refrigerators and desks. 24-inch flat-screen TVs come with digital channels, and guests can stay connected with free wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.


Property features

Renovated in 2016, Sotetsu Fresa Inn Higashi Shinjuku offers free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has a vending machine.

Room options

Twin Room for 4 People (2 Adult and 2 Children), Non Smoking

2 Large Twin Beds | Sleeps 4

Double Room for 3 People (2 Adult and 1 Child), Non Smoking

1 Double Bed | Sleeps 3

Long Stay(12pm check in/ 2pm check out) Single Room, Non Smoking

1 Double Bed | Sleeps 2

Single Room for 2 People (1 Adult and 1 Child), Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for Sotetsu Fresa Inn Higashi Shinjuku

Everyone (4) Couples (1) Family (2)
2
Everyone

The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.

By on Jan 28, 2020

Review comment responded on Jan 29, 2020

Thanks for your stay at this hotel. We apologize for our room cleaning and we try our best not to repeat such a thing. Kind regards

2
Friends

Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz

By on Nov 14, 2019

Review comment responded on Nov 16, 2019

Thank you for staying this time. Our hotel can confirm the booking on Expedia and respond appropriately. If you have any complaints about your reservation, please contact Expedia. Thank you for your feedback.

5
Family

Very friendly staff. Small but clean. Will stay there again.

By , from Los Angeles on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again!

4
Partner Couples Family

Good breakfast, quiet location. Complete amenities

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for your review that makes us happy. It makes us confident. Thank you!

5
Everyone

By on Apr 19, 2019

Review comment responded on Apr 24, 2019

Dear guest Thank you for selecting us out of the many possible places here. We look forward to serving you again. Yamaguchi

5
Everyone

Hotel staff is very friendly and helpful. Location was away from the busy Shinjuku station. Would recommend to stay at again...

By on Jan 1, 2019

Review comment responded on Jan 2, 2019

I appreciate your review. Please use our hotel by all means. All staff are waiting for your arrival. Thank you.

5
Everyone

Location is perfect to get around Shinjuku area and to Shibuya. Just by the subway and perfect if you feel like walking too. The room is not very spacious but it has enough space to be comfortable without feeling crammed. It had a full size bed, a kettle and even a mini fridge in the room. I enjoyed my stay there without a doubt.

By on Nov 21, 2018

Review comment responded on Nov 22, 2018

Thank you for your stay. We appreciate your review. We hope to see you again. Good luck.

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