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Recent guest reviews

The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.

Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz

Very friendly staff. Small but clean. Will stay there again.

Good breakfast, quiet location. Complete amenities

Hotel staff is very friendly and helpful. Location was away from the busy Shinjuku station. Would recommend to stay at again...

Location is perfect to get around Shinjuku area and to Shibuya. Just by the subway and perfect if you feel like walking too. The room is not very spacious but it has enough space to be comfortable without feeling crammed. It had a full size bed, a kettle and even a mini fridge in the room. I enjoyed my stay there without a doubt.

Able to secure room at last minute after other accommadations fell thru. Great staff, great location, and great rate. Will stay here again.

Check in and out were efficient. Room was spacious with 2 twin beds. Toilet has bidet. Housekeeping cleans the room everyday. Staff was nice and can speak English. Location was a bit far from Shinjuku proper but the subway station is so close to the hotel. Really convenient. There are 2 grocery stores a block away and Lawson and 7 Eleven are just a stone's throw away. Taxi from where the airport limousine bus dropped us off to the hotel costs 810 yen. And from hotel to the Shinjuku bus terminal was 700 yen.

Staff was very helpful, spoke English. Check-in and check-out was effortless. The room was clean. Hotel was near the subway and walking distance to the JR lines.

One of the better hotels for the price. Keep up the great work and service. My room was a little small. Two people cannot walk around at the same time. But cleanliness and service made up for it.

Everything was amazing! The room was small, but sufficient and clean! It's centrally located for all the touristy places for first-time visitors to the city. It's close to the higashi shinjuku station, which makes everything so accessible! Will certainly book here again!

First time going to Japan and booked this room for the great reviews on hotel sunroute chain. The rooms are on the smaller side, but that is very common in this country. I would recommend getting a two-bed room for a little more comfort. There is a refrigerator, fan, robes, room slippers, hair dryer, shampoo, conditioner, and even a toothbrush and hairbrush in case you forget. The closest metro (Higashi-shinjuku) was less than 50 feet away and connected to everything. There are multiple convenient stores (711 and Lawson's) and so many places to eat just a walk away. The hotel was very clean and staff was so nice and helpful with directions or extra linens. The hotel was very quiet inside and outside.

We found the location to be great. It was quiet yet just a few blocks walk from busy Shinjuku area. There was easy access to subway and good restaurants relatively close by. We would definitely consider staying there again.

Very small room. My husband and I were falling over each other. Staff was friendly. Two small coin laundry machines. 7-11 very close with ATM and snacks.

This is a nice hotel. I stayed in Ehotel across the street last year and this was much better for the price. The rooms are quieter and a bit bigger. KBS channel, fast checkin and checkout, secure card elevator. Close to K town (lots of korean restaurants), kabukicho, right next door to the B2 subway exit, close to Shinjuku Gyoen park, close walk to Shinjuku JR station with tons of shopping/site seeing on the way.

7-27-9 Shinjuku Shinjuku-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Shinjuku Gyoen National Garden
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, Sotetsu Fresa Inn Higashi Shinjuku is within a mile (2 km) of other popular sights such as Waseda University. The 311 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.


Dining

Enjoy a bite to eat at Royal Host, the hotel's onsite restaurant. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Sotetsu Fresa Inn Higashi Shinjuku's 311 rooms are individually decorated and provide refrigerators, phones, and desks. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.


Property features

Renovated in 2016, Sotetsu Fresa Inn Higashi Shinjuku offers free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has a vending machine.

Room options

Twin Room

2 Large Twin Beds | Sleeps 4

Double Room

1 Double Bed | Sleeps 3

Single Room

1 Double Bed | Sleeps 2

Guest reviews for Sotetsu Fresa Inn Higashi Shinjuku

Everyone (13) Couples (1) Family (2)
2
Everyone

The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.

By on Jan 28, 2020

Review comment responded on Jan 29, 2020

Thanks for your stay at this hotel. We apologize for our room cleaning and we try our best not to repeat such a thing. Kind regards

2
Friends

Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz

By on Nov 14, 2019

Review comment responded on Nov 16, 2019

Thank you for staying this time. Our hotel can confirm the booking on Expedia and respond appropriately. If you have any complaints about your reservation, please contact Expedia. Thank you for your feedback.

5
Family

Very friendly staff. Small but clean. Will stay there again.

By , from Los Angeles on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again!

4
Partner Couples Family

Good breakfast, quiet location. Complete amenities

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for your review that makes us happy. It makes us confident. Thank you!

5
Everyone

By on Apr 19, 2019

Review comment responded on Apr 24, 2019

Dear guest Thank you for selecting us out of the many possible places here. We look forward to serving you again. Yamaguchi

5
Everyone

Hotel staff is very friendly and helpful. Location was away from the busy Shinjuku station. Would recommend to stay at again...

By on Jan 1, 2019

Review comment responded on Jan 2, 2019

I appreciate your review. Please use our hotel by all means. All staff are waiting for your arrival. Thank you.

5
Everyone

Location is perfect to get around Shinjuku area and to Shibuya. Just by the subway and perfect if you feel like walking too. The room is not very spacious but it has enough space to be comfortable without feeling crammed. It had a full size bed, a kettle and even a mini fridge in the room. I enjoyed my stay there without a doubt.

By on Nov 21, 2018

Review comment responded on Nov 22, 2018

Thank you for your stay. We appreciate your review. We hope to see you again. Good luck.

5

quality at the last minute, saved my life

Everyone

Able to secure room at last minute after other accommadations fell thru. Great staff, great location, and great rate. Will stay here again.

By , from Plano, TX on Mar 4, 2018

Review comment responded on Mar 8, 2018

Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. We eagerly await your kind return in the near future.

5

lovely stay

Everyone

Check in and out were efficient. Room was spacious with 2 twin beds. Toilet has bidet. Housekeeping cleans the room everyday. Staff was nice and can speak English. Location was a bit far from Shinjuku proper but the subway station is so close to the hotel. Really convenient. There are 2 grocery stores a block away and Lawson and 7 Eleven are just a stone's throw away. Taxi from where the airport limousine bus dropped us off to the hotel costs 810 yen. And from hotel to the Shinjuku bus terminal was 700 yen.

By , from British Columbia on Dec 9, 2017

Review comment responded on Dec 10, 2017

Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and keep our facilities clean and comfortable. We are looking forward to serving you again!

4
Everyone

Staff was very helpful, spoke English. Check-in and check-out was effortless. The room was clean. Hotel was near the subway and walking distance to the JR lines.

By on Nov 28, 2017

Review comment responded on Dec 7, 2017

Thank you for staying with us. We appreciate your feedback. We are looking forward to serving you again.

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