City Express by Marriott Tepotzotlan

3.5 star property
Hotel with free breakfast, near National Museum of the Viceroyalty
VIP Access

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Photo gallery for City Express by Marriott Tepotzotlan

Welcome to CityExpress, where guests can enjoy a convenient stay with a covered entrance and easy access to amenities.
Relax in our spacious lobby with comfortable seating, a coffee station, and a large flat-screen TV.
Relax in the serene outdoor seating area surrounded by lush greenery and comfortable seating.
Relax in our inviting waiting area, featuring a comfortable sofa, armchairs, and a coffee table.
Welcome to our lobby, where guests can relax in comfortable seating areas and enjoy the natural light pouring in through large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Xochitla Ecological Park
    ‪10 min walk‬
  • National Museum of the Viceroyalty
    ‪2 min drive‬
  • Temple of San Francisco Javier
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Tepotzotlán

Located 1.4 mi (2.3 km) from National Museum of the Viceroyalty, City Express by Marriott Tepotzotlan is within a 15-minute drive of other popular attractions like Premium Outlet Punta Norte. This 3.5-star hotel has 109 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Xochitla Ecological Park - 10 min walk - 0.6 miles
  • National Museum of the Viceroyalty - 2 min drive - 1.2 miles
  • Temple of San Francisco Javier - 2 min drive - 1.2 miles
  • St. Peter the Apostle Church - 2 min drive - 1.2 miles
  • San Marcos Power Center - 5 min drive - 3.3 miles

Getting around

  • Tultitlan Cuautitlan Station - 25 min drive
  • Benito Juarez International Airport (MEX) - 70 min drive

Restaurants

  • ‪Toks - ‬8 min walk
  • ‪Tacos "El Parrillero - ‬17 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Rey de los Siete Mares - ‬2 min drive
  • ‪La Cochiñera - ‬2 min drive

About this property

City Express by Marriott Tepotzotlan

Hotel with free breakfast, near National Museum of the Viceroyalty
At City Express by Marriott Tepotzotlan, guests have access to a gym, free WiFi in public areas, and a conference center. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Express Tepotzotlan
City Hotel Tepotzotlan Express
City Express Tepotzotlan Hotel

Frequently asked questions

Is a free cancellation option available at City Express by Marriott Tepotzotlan?

City Express by Marriott Tepotzotlan provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around City Express by Marriott Tepotzotlan?

This hotel is located in Tepotzotlán within a short 8-minute walk of Xochitla Ecological Park. You'll also find Temple of San Francisco Javier and National Museum of the Viceroyalty within a short drive.

Is there parking available at City Express by Marriott Tepotzotlan?

Yes, secured self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking, free RV/bus/truck parking, and electric car charging are also available. You'll find a max of 4 spaces per unit.

Does City Express by Marriott Tepotzotlan include a casino?

No, City Express by Marriott Tepotzotlan doesn't have a casino.

Is there an indoor pool at City Express by Marriott Tepotzotlan?

No, there is no indoor pool at this hotel.

What do couples enjoy most about City Express by Marriott Tepotzotlan?

Couples staying at this hotel will appreciate amenities like free Internet access as well as wedding services and free breakfast.

Does City Express by Marriott Tepotzotlan have a hot tub?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott Tepotzotlan feature a restaurant that includes a breakfast menu?

City Express by Marriott Tepotzotlan offers free full breakfasts each morning though there is no restaurant.

Does City Express by Marriott Tepotzotlan allow pets to stay free of charge?

No, pets aren't allowed at City Express by Marriott Tepotzotlan though service animals are welcome.

Are there connecting rooms at City Express by Marriott Tepotzotlan?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to City Express by Marriott Tepotzotlan?

The closest major airport to City Express by Marriott Tepotzotlan is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is 29.1 mi away (38 minutes by car). Another top airport is Benito Juarez International Airport (MEX), which is located 25.6 mi away (70-minute drive).

Are there rooms with balconies at City Express by Marriott Tepotzotlan?

No, there aren't any guestrooms with balconies at City Express by Marriott Tepotzotlan.

Does City Express by Marriott Tepotzotlan have a wedding venue?

Take advantage of the wedding venue at City Express by Marriott Tepotzotlan if you plan to say "I do" during your trip.

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 671 reviews
Rating 8 - Good. 199 out of 671 reviews
Rating 6 - Okay. 91 out of 671 reviews
Rating 4 - Poor. 18 out of 671 reviews
Rating 2 - Terrible. 25 out of 671 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shimon, Lakewood

Stayed 1 night in Apr 2025

2/10 Terrible

Fernando

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located for business. However, the service is awful and the property pretty rundown.
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Business traveler
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
They give 1 small bottle of water , 3 pillows . There are 2 of us in the room. These are small things that matter and don’t cost much. Room was small . No restaurant, room service was very mediocre
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Lester

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alma Delia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebeca

Stayed 3 nights in Oct 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024

6/10 Okay

Joao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por el servicio y limpieza del lugar.
Stayed 1 night in May 2024

10/10 Excellent

Irma, Santa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, pero un poco de ruido de la autopista
Stayed 1 night in May 2024

6/10 Okay

Lori

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
La ubicación del hotel es excelente. Vivimos en el sur de la ciudad y quedar en Tepozotlan nos ayudamos evitar el trafico de la mañana. Tuvimos un problema con el agua. No habia nada de agua caliente para bañarse.
Stayed 1 night in Feb 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable y limpio lugar
Stayed 11 nights in Jun 2023

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect thanks
Stayed 3 nights in Apr 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel, needs maintenance, rooms are very dark… decided to not even spend the night there…
Stayed 1 night in Apr 2023

10/10 Excellent

danny

Stayed 1 night in Jan 2023