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Bahia Principe San Felipe

4.0 out of 5.0

Recent guest reviews

The overall hotel stay was fine, however as a British person there was too much focus on the Germans. The food was so obviously catered to them it was ridiculous! Proper bacon and sausages at breakfast would have been nice! The food was heavy and greasy and weird combinations. German is the dominant language too. It took us 5 calls to reception to get our fridge fixed. Also make the Wi-Fi free, it's 2017. There was no atmosphere in the hotel, around the pool during the day was depressing, everyone looked miserable. Just needed some music to listen to which would have cheered everyone up! As for the evening entertainment, pathetic and laughable. Just get a dj and play classic tunes for everyone to dance to! Everyone looked bored and just waiting for the night to end sat outside in the dark in the evenings too because the entertainment was rubbish. Also the drinks: cocktails!!!! Sort it out, premixed juice drinks with alcohol in? I don't even expect that in England let alone a tropical island like Tenerife, make the cocktails fresh for goodness sake. Very disappointing drinks selection. The welcome we got from the hotel was awful too, we were not explained to how the all inclusive worked nor given much information at all, I think the majority of the staff's English was not good enough so general talking was an issue. We didnt feel welcome at all when arriving. The trek from the south airport took forever too so bare that in mind when you book here. 4 hour flight plus a 2 hour transfer is exhausting.

Well situated large hotel by the Atlantic shore, just other side of the street. Helpful stuff. Good looking and tidy tropical garden and warm pool even in the beginning of November. Lots of activity for the hole family. Can only recommend!

The overall impression of this hotel is very good. It is well situated by the Atlantic shore with short walking distance to the commercial district. Rooms are big enough, clean and tidy. The staff is mostly very friendly and willing to help its guests. Meals are ample and delicious; every diet keeper can choose his/her own dish. Good sortiment of fruits. The only setback was their entrecote; during our visit they didn't know how to make it tender, not tough. On the other hand, all the other dishes were very good. Cava, available on every meal, was well chosen. Waiters and waitresses were kind and effective. Food sortiment in the pool bar was better than average. The lobby bar was good, too, and the bartenders knew how to do perfect cocktails. For instance, their Irish coffee was propably the best I've got. In the early evening, there was a mini disco in the lobby bar. Apparently, it was a good service for the younger guests, but a bit too loud for the elderly guests like us. However, the kids went to bed at reasonable time. There are three separate pools in the nice garden, one for toddles, one for bigger kids and one for adults. It looks like all the pools, water included, are clean. There is a spa, too, but I can't evaluate it, because I visited it only once. It was a relaxing experience, though. Then, wifi in the rooms as well as safety box were charged extra payment. In this class of hotel that is nonsense. In case the guests keep their valuables in the safety box, it is the hotel's benefit, too; nothing to be charged extra for. I had to pay for the wifi connection, available in our room, but the connection was weak and stopped too frequently. It was annoying and was not worth its price. The free wifi in the lobby bar functioned rather well, anyway. My many compatriots spend several weeks in this hotel almost every year. I might possibly do the same.

We had a very good holiday at the Bahia Principe SAN Felipe in October this is our second visit to this hotel the food was very good the hotel was spotless and the staff very helpful and pleasant. We wanted a nice relaxing holiday with some winter sun and that’s exactly what we got. Wouldn’t hesitate to stay in this hotel again

I was impressed from the start, when we arrived at 3am to be greeted with a meal and a drink waiting for us, which was very well received as you can imagine. We went to our room and were very pleased with it, nice and spacious, well furnished and a brilliant view of the sea; we were lucky to have a sea facing corner room with a huge balcony. My husband took one look at the bed and asked me who else we were expecting :-) the bed was HUGE, it nearly made up for the very lumpy pillows! Everything was lovely and clean, and the housekeeping staff come in every day so it remains lovely. There were a few niggles with the room; the air con didn't work and I had to complain 3 times before I got a fan, the plaster was coming off the roof of the balcony, but to be fair I think they are renovating these from the top down during low season (the top two floors had green mesh round them) and the loo was in a ridiculously narrow space, I had to take the loo roll off the holder so I could reverse in!! The food is incredible, so much choice and very well cooked, although the food in the pool side snack bar was a bit hit and miss. However, if you stay all-inclusive don't miss out on the a la carte meals you can book in the restaurant in the grounds, they are amazing, we didn't realise until too late for the Mediterranean menu but we had the Italian one and it was gorgeous. One thing we didn't know was it was quite so German client orientated, this was not a problem at all, it seemed the whole area was popular with German tourists and as such a lot of the facilities etc are aimed towards this clientele. It was a good opportunity to practice a language I haven't spoken since i did my O'level in 1982!! Anyway, back to the hotel, I really must compliment the grounds and the gardens, they are beautiful and so well kept. The staff are out there every day but work in such an unobtrusive and tidy way that you don't notice them. The pools are great and lovely and clean, and the animation team work hard to keep everyone happy. Overall, a great holiday, a wonderful hotel with a brilliant sea-view, just not enough room on the loo!!

We were lucky enough to spend the first week of October at this well run hotel. First impressions upon arrival were good, we were quickly booked in by friendly staff and directed to our room. We had a Teide view room on the 7th floor which although not enormous was adequate for our needs with a lovely big balcony. The room was a little dated, the electricity circuit breaker tripped every time I used my hairdryer and the air conditioning was ineffective. However, it was kept spotlessly clean by the maid who visited every morning. The pool area was lovely with plenty of sun beds available throughout the day. We paid a €10 deposit to hire beach towels for the week which could be exchanged between 10am and 6pm daily. I found the entertainment around the pool area a bit too loud personally but lots of others appeared to enjoy it. We stayed at the hotel on the All inclusive basis and found this to be good value for money. The variety and choice of food in the buffet restaurant was excellent, even the pickiest of eaters should find something to eat. Occasionally we found that the food was cold which was a bit disappointing but there is a microwave which you could use if necessary. The waiting staff were very efficient and we liked the fact that if you ordered wine with your meal you were given a carafe and not just a glass. We visited both Al a Carte restaurants, it was nice to choose from a menu and be served although the meals were very similar to the dishes available in the buffet. The hotel has a relaxed vibe which we felt was probably aimed at the more mature visitor, although plenty of families were staying there when we visited. The evening entertainment is defiantly very dated and we often chose to go out rather than sit and listen. At the far end of the resort, this hotel is perfectly positioned and within easy reach of the shops and restaurants. We visited Loro Parc which is served by a free land train a short walk along the front from the hotel. Overall we had an enjoyable holiday but I don't think we would return unfortunately. We are big fans of the Bahia Principe hotels and have visited their hotels in Mexico and the south of Tenerife and so far this has been our least favourite. At BP Tenerife our room was much bigger, the fridge was restocked daily instead of weekly and we had the choice of 4 speciality restaurants of which we could book 3 during our week stay. Although I have pointed out both good and bad features of this hotel we thought overall it was good value for money. Thankyou to all the hard working staff who tried to ensure we had a great holiday.

Been to this hotel quite a few times. Twice this year. The hotel is sited in a good position. The staff are all very helpful and friendly. Hotel is kept very clean and the pool areas are spacious and gardens well kept. However while the hotel has spent money on new rooms it really does need to start as a matter of urgency on upgrading all of the rooms now. People we spoke to said the same. They do half board and all inclusive good choice of food. Orange juice at breakfast time was more like orange squash though! The man who did the aqua aerobics and archery was too full on. And music around the pool aea far too loud when he did this. The young lady managed to take the aqua aerobics with the music not so loud. The Al la Carte restaurant was a nice change to eat in. Seaview rooms good although you do get traffic noise from road. Pool view rooms get more sun but can be noisy from the terrace bar in the evenings. Some guests we spoke to were given the use of the safe for free and had gifts in the room. Not too sure why as we didn't and have been to the hotel quite a few times?

This hotel is amazing. Happy, friendly atmosphere for a relaxed break. There were very few British people staying, mainly German and Spanish, so if the Spanish like it then it must be good. The staff were very helpful and took us to our room, although I am sure we would have found it. Room was spacious, and cleaned daily. Mini bar which was free and topped up once a week with a couple of beers and soft drinks. We were in the 2 floor building overlooking the pool with a huge balcony. We asked for a mountain view as we heard the sea view could be windy. We were really pleased with our room, no lifts to wait for but there were steps, which may be a problem if you have mobility issues. Very good food, chicken and pork available each night but lobster, fish etc on other nights together with plenty of other choices. Waiters seat you and get your drinks. Breakfast and lunch equally as good. Buffet style. They have 2 separate restaurants you have to book. 2 visits per week allowed. One Italian, the other Mediterranean. Both are highly recommended. Excellent food and waiter service. Plenty of sun beds, pool towels available for €10 deposit payable at reception. Pool has a bridge you can walk over/swim under. Lovely area outside to sit under the trees to have a coffee after breakfast or a drink before dinner. Nice breeze in the shade when it was hot. Puerto de la Cruz itself is an old town. Come out of the hotel, turn left and walk along by the sea for about a minute to shops, bars, restaurants and live music. Keep going and you reach the harbour. The sea is an amazing colour. You can swim there but it is a bit rough. Although the hotel is near the shops etc it is at the far end so is quiet at night. There is a beautiful promenade and old churches and a square in the town, perfect place to find a cafe or bar to sit and watch the world go by. We actually have nothing negative to say about this hotel or Puerto De La Cruz. We loved it there and would definitely return to both.

very nice hotel right on the front nice sea views from our bedroom,only two things put me off going back is you got to pay to use the indoor swimming pool,and pay to have internet in your room.so i would not go back there again unless the indoor swimming pool was free

Having stayed at another Bahia Principle Hotel on Tenerife we were expecting good things. We were not disappointed! We had read some poor reports on this hotel but we were pleased, the food was good and the staff and service was at all times great. The air cons is not the best but was reasonable. and I have to make a special mention for the animation team Mike and Eva, I don't normally get involved in much of the activities but their personalities were infectious. Mike was a very larger than life character but was needed to involve guests in the activities. Both him and Eva worked tirelessly all day and night, but certainly gave everybody plenty of free time. The entertainment was at an acceptable level each night, and they always seemed to get most people dancing and enjoying it. If you wanted it more peaceful it was never too loud. The waiting staff were friendly and you didn't have to wait long for your drinks always with a smile. I'd go again, which I think is the best recommendation you can give. Close to the town centre, bars and shops as well!!

Avenida de Colon , 22 Puerto de la Cruz Tenerife

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of La Paz Lookout, Bahia Principe San Felipe is within a 15-minute stroll of Botanical Garden of La Orotava. This 4-star hotel has 261 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. Centrally located in Puerto de la Cruz, the hotel is also a short walk from Sitio Litre Garden and Las Piramides de Martianez Shopping Center.


Dining

Free hot/cold buffet breakfast is served each morning from 7:30 AM to 10 AM. Enjoy dining at Main Restaurant Teide, one of 3 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

Bahia Principe San Felipe's 261 air-conditioned rooms provide furnished balconies and desks. TVs come with satellite channels, and WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets.


Property features

Bahia Principe San Felipe features a full-service spa, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and a sauna.

Room options

Standard Room

Full 1 | King 1 | Sleeps 3

Standard Room, Sea View

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Twin 2 | Sleeps 3

Standard Room (Teide View )

Twin 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 1710 reviews