OUTSIDE PROPERTY LOOKS NICE. BAD: INSIDE ROOM DIRTY, BATHROOM FAN NONFUNCTIONAL, REFRIGERATOR NONFUNCTIONAL, TRASH CAN DIRECTLY IN FRONT OF ROOM-DOOR ATTRACTING FLYS. WAS NOT PERMITTED A REFUND WITHIN ONE HOUR OF OBSERVATIONS.
Beware of additional charges The property has an excellent location and good enough for 1 night. The problem was I made the reservation on Orbitz and paid for it with my credit card. When I arrived to check in, I was informed that I had to pay a $60.00 Cash deposit for the room. I asked why since the room was paid for. I wasn't given any explanation. Assuming, it was for incidentals I told the desk clerk to charge my credit card. He informed me that it had to be in cash. What??? There is a sign at the front desk informing the customers of a 60.00 Cash deposit but nowhere is this present on the Orbitz site. I refused to pay. Charge my card....no problem. But to give 60.00 in cash Not happening. It was late at night so the gentleman was nice of enough to give me the keys to my room. For an additional 60.00, I could have stayed at a Hampton Inn.
rooms were ok, bathroom needed a good cleaning and possible makeover
Quality inn was a great experience for the price you pay. All the stuff I encountered was super friendly and the rooms were clean and recently renovated .
It was an ok stay just would not recommend if you have children. Bad part of town. The rooms were clean but old. Also not too accomodating for the kids. There was so much green. It looks like the room was from the 70s lol.
Very pleasant stay with a great hotel staff to greet you and check you in.
Clean and quiet, satisfied of the quality for what I paid.
The front office staff was pleasant and even tho check-in was 2:00 pm we arrived a little early and they allowed us to get our room that was nice cause it was 101 degrees outside that day.
We stayed at this motel for several days while taking care of some business nearby. Clean and comfortable rooms. The microwave and fridge were nice to have during our stay. The hot breakfast was pretty good, eggs, pancakes and waffles, hot and cold cereals, pastries, and beverages.
Title says it all. Staff was nice. Have to add more to satisfy survey.
Nice room, clean, and comfortable. Good selection for breakfast. Wifi worked well. I would stay here again if in the area.
For being where it is the hotel is top notch I'll stay there again when I need to that's for sure.
A/C UNIT TURNS ON AND OFF AND CAN WAKE YOU UP. ALL ELSE WAS COMFORTABLE.
Quality Inn Hemet - San Jacinto places you within a 10-minute drive of Diamond Valley Lake Marina and Mt. San Jacinto College. This 54-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
All 54 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free weekday newspapers, free local calls, and safes are also available.
At Quality Inn Hemet - San Jacinto, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
OUTSIDE PROPERTY LOOKS NICE. BAD: INSIDE ROOM DIRTY, BATHROOM FAN NONFUNCTIONAL, REFRIGERATOR NONFUNCTIONAL, TRASH CAN DIRECTLY IN FRONT OF ROOM-DOOR ATTRACTING FLYS. WAS NOT PERMITTED A REFUND WITHIN ONE HOUR OF OBSERVATIONS.
Beware of additional charges The property has an excellent location and good enough for 1 night. The problem was I made the reservation on Orbitz and paid for it with my credit card. When I arrived to check in, I was informed that I had to pay a $60.00 Cash deposit for the room. I asked why since the room was paid for. I wasn't given any explanation. Assuming, it was for incidentals I told the desk clerk to charge my credit card. He informed me that it had to be in cash. What??? There is a sign at the front desk informing the customers of a 60.00 Cash deposit but nowhere is this present on the Orbitz site. I refused to pay. Charge my card....no problem. But to give 60.00 in cash Not happening. It was late at night so the gentleman was nice of enough to give me the keys to my room. For an additional 60.00, I could have stayed at a Hampton Inn.
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
On behalf of our entire staff thank you for staying with us and for rating your stay.
rooms were ok, bathroom needed a good cleaning and possible makeover
Dear Kat, We appreciate the valuable input and feedback you leave us about your recent hotel stay as our guest. Thank you for bringing the bathroom to our attention as we have alerted housekeeping to this concern. It was a pleasure to serve you and we hope to see you again the next time your travels bring you back to Hemet. Best, Bharati P. General Manager
Quality inn was a great experience for the price you pay. All the stuff I encountered was super friendly and the rooms were clean and recently renovated .
It was our pleasure to make your experience as our guest as comfortable as possible and we thank you for taking a moment to review your stay at our hotel. Thank you for acknowledging the efforts of our friendly staff to make your visit an enjoyable one. We hope to see you again to the next time you are in town. Best, Bharati P. General Manager
Thank you for being our guest and rating your recent stay with us in Hemet. We hope you will come back to see us the next time your travels bring you back to town. Warm regards, Bharati P. General Manager
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.