Mercure Telford Centre Hotel

4.0 star property
Hotel in Telford with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Mercure Telford Centre Hotel

Lunch and dinner served, British cuisine
Miscellaneous
Exterior
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Parking available
  • Bar

Explore the area

View in a map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, Telford Ice Rink
    ‪12 min walk‬
  • Place, The International Centre
    ‪12 min walk‬

Room options

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(48 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(17 reviews)
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Telford

Located within a 5-minute walk of Telford Shopping Centre, Mercure Telford Centre Hotel is within a 15-minute stroll of Telford Town Park. This 4-star hotel has 153 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 10 min walk - 0.6 miles
  • Telford Ice Rink - 12 min walk - 0.7 miles
  • The International Centre - 12 min walk - 0.7 miles
  • Wonderland Telford - 18 min walk - 1.0 mile

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield (Wetherspoon) - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪The Euston Way - ‬9 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Mercure Telford Centre Hotel

Hotel in Telford with a full-service spa and a fitness center
Mercure Telford Centre Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 10 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Is free cancellation available at Mercure Telford Centre Hotel?

Mercure Telford Centre Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on Jan 2, 2026 start from $74.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Telford Centre Hotel?

This hotel is located in Telford, a short 5-minute walk from Telford Shopping Centre and also 12 minutes on foot from Telford Town Park. You'll also find Telford Ice Rink and Cineworld Telford less than a mile away.

Is there parking available at Mercure Telford Centre Hotel?

Yes, parking is offered for GBP 10 per night. Accessible parking is also available for guests.

Is there a spa available at Mercure Telford Centre Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Telford Centre Hotel include a casino on the premises?

No, Mercure Telford Centre Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Telford Centre Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Mercure Telford Centre Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Telford Centre Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Telford Centre Hotel have a restaurant that serves breakfast?

Yes, Mercure Telford Centre Hotel serves a full breakfast for a surcharge each morning at Iron Masters Restaurant.

Will Mercure Telford Centre Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Telford Centre Hotel for a fee of GBP 20 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Telford Centre Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Mercure Telford Centre Hotel?

No, there aren't any guestrooms with balconies at Mercure Telford Centre Hotel.

Does Mercure Telford Centre Hotel have a wedding venue on site?

There are wedding services available at Mercure Telford Centre Hotel if that's in your vacation plans.

Reviews

Mercure Telford Centre Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 655 reviews
Rating 8 - Good. 187 out of 655 reviews
Rating 6 - Okay. 89 out of 655 reviews
Rating 4 - Poor. 38 out of 655 reviews
Rating 2 - Terrible. 44 out of 655 reviews

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice centrally located for sightseeing and shoppin

Stayed 4 nights in Sep 2025

6/10 Okay

Robin

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer!

Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Shoddy and tired

The room and in particular the bathroom was old and tired and in need of a major full refurbishment. The bathroom in particular was poorly lit and tired to put it mildly. Having paid £237 for this room i felt absolutely robbed!
Stayed 1 night in Sep 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Stayed 1 night in Aug 2025

10/10 Excellent

Alya

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not too bad

Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.
Stayed 1 night in Aug 2025

10/10 Excellent

taysir

Stayed 27 nights in Aug 2025

8/10 Good

kairen

Stayed 1 night in Jul 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Telford - good value

Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Jodi, AYLESBURY

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though
Stayed 3 nights in Aug 2025

10/10 Excellent

Marek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!
Stayed 4 nights in Jul 2025

10/10 Excellent

andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

penelope

Stayed 3 nights in Aug 2025

10/10 Excellent

Daryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy, staff were very friendly and gave us a cheeky upgrade which made our stay that much more enjoyable.
Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all very helpful and hotel was just what I needed for this trip
Stayed 2 nights in Aug 2025

10/10 Excellent

Terence

Liked: Staff & service
Great hotel would definitely recommend and stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I can’t remember the name of the staff on reception but she was excellent. So friendly and welcoming. Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Bodil

Stayed 1 night in Jul 2025