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Mercure Telford Centre Hotel

4.0 star property
Hotel in Telford with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Meeting facility
Reception
Interior detail
Serves lunch and dinner

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Parking available
  • Bar

Explore the area

View in a map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, The International Centre
    ‪12 min walk‬
  • Place, Iron Bridge
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room

  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Telford

Located within a 5-minute walk of Telford Shopping Centre, Mercure Telford Centre Hotel is within a 15-minute stroll of Telford Town Park. This 4-star hotel has 153 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 11 min walk - 0.6 miles
  • The International Centre - 12 min walk - 0.7 miles
  • Ironbridge Gorge - 7 min drive - 3.3 miles
  • Iron Bridge - 11 min drive - 6.4 miles

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield (Wetherspoon) - ‬10 min walk
  • ‪The Euston Way - ‬9 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Mercure Telford Centre Hotel

Hotel in Telford with a full-service spa and a fitness center
Mercure Telford Centre Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 10 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Ramada by Wyndham Telford Ironbridge
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 888 reviews
$83 nightly
The price is $100
Oct 28 - Oct 29
Total with taxes and fees
Ramada by Wyndham Telford Ironbridge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Is free cancellation available at Mercure Telford Centre Hotel?

Mercure Telford Centre Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on Nov 23, 2025 start from $70.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Telford Centre Hotel?

This hotel is located in Telford, a short 5-minute walk from Telford Shopping Centre and also 12 minutes on foot from Telford Town Park. You'll also find Telford Ice Rink and Cineworld Telford less than a mile away.

Is parking available on site at Mercure Telford Centre Hotel?

Yes, parking is offered for GBP 10 per night. Accessible parking is also available for guests.

Is there a spa available at Mercure Telford Centre Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Telford Centre Hotel include a casino on the premises?

No, Mercure Telford Centre Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Telford Centre Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Mercure Telford Centre Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Telford Centre Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Telford Centre Hotel have a restaurant that serves breakfast?

Yes, Mercure Telford Centre Hotel serves a full breakfast for a surcharge each morning at Iron Masters Restaurant.

Will Mercure Telford Centre Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Telford Centre Hotel for a fee of GBP 20 per accommodation, per night. The property also provides food and water bowls.

Does Mercure Telford Centre Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Mercure Telford Centre Hotel?

No, there aren't any guestrooms with balconies at Mercure Telford Centre Hotel.

Does Mercure Telford Centre Hotel have a wedding venue on site?

There are wedding services available at Mercure Telford Centre Hotel if that's in your vacation plans.

Reviews

Mercure Telford Centre Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 638 reviews
Rating 8 - Good. 182 out of 638 reviews
Rating 6 - Okay. 86 out of 638 reviews
Rating 4 - Poor. 38 out of 638 reviews
Rating 2 - Terrible. 44 out of 638 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Pretty awful breakfast

Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
Stayed 1 night in Apr 2025

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Tony

Disliked: Cleanliness, property conditions & facilities

Very poor

The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
Bathroom shower screen
Bathroom shower
Bathroom toilet seat
Bathroom shower screen
Stayed 2 nights in Jul 2025

10/10 Excellent

Gurpreet

Stayed 1 night in Jun 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

6/10 Okay

Amie

Liked: Staff & service, amenities
Bathroom was mouldy, sheets are rough, I ordered room service for it to take 2 & half hours to come and when arrived it was over cooked and tasted burnt.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Nice hotel, shame you have to pay to park

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Very nice. Clean . Friendly and helpful staff Room very nice - well equipped serviced daily. Breakfast and bar meals very good. Thank you for an enjoyable experience
Stayed 2 nights in Jun 2025

10/10 Excellent

ASHU

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
Stayed 2 nights in Jun 2025

6/10 Okay

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a disabled room linked, but locked, with a room next door. Our room was very cramped, difficult to get round the bed. Noise from the adjoining room was very intrusive. However, your staff and service were excellent.
Stayed 2 nights in Jun 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy, friendly staff and would use again
Stayed 1 night in May 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ezinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Razia

Traveled with family
Liked: Staff & service, room comfort
facilities are very basic and dated! no after hours service and not able to contact reception!
Stayed 1 night in May 2025

2/10 Terrible

Pawfect

Stayed 1 night in May 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staying

Only one thing which I was unimpressed with the whirlpool I used as it wasn’t powerful blower and no bubbles. I enjoyed the heated pool. I stayed there four nights. The breakfast service are great. One of staffs know that I liked two poached eggs on toast. Before I asked for it, she quick reply ‘ you want two poached eggs?’. It made me smile
Stayed 4 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is not worth the money. It is very tired and need some TLC. There was rubbish in the plant pots. The carpet is thread there. The shower was broken. The shaving mirror was hanging off the wall. The bottom of the shower door was waterlogged and all the paint was peeling off the staff for the swimming pool, sat about on their mobile phones and ignored customers. The swimming pool ceiling is massively stained. All the lockers were dirty and the locking facilities wobbled. I will not stay in this hotel again. It is not worth the money.
Stayed 1 night in Apr 2025

10/10 Excellent

asena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
Stayed 2 nights in Apr 2025

2/10 Terrible

Emma

Stayed 2 nights in Apr 2025