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Quality Hotel Plymouth International

4.0 out of 5.0

Recent guest reviews

I stayed 2nights for a conference. The staff throughout were great and the room was clean and tidy and a really good size. But... the bed, and particularly the pillows, are in desperate need of an upgrade. From other reviews ( and the scaffolding outside my window) it appears they are doing some upgrades which is great. Modernising things will make a big difference. Walkable to the cbd and lots of cafes to try nearby.

Attended a conference at this hotel and stayed for two nights. Rooms basic but large and clean. Breakfast terrific. Location was a short 20 minute stroll to the city centre. Would certainly stay again.

Front desk staff are absolutely wonderful, really helpful and accomodating. Rooms are a little dated, especially the bathrooms, and may be a little more expensive than I am used to paying, but comfortable and suit the purpose. Also, they iron your shirts for free! Just pop down to the front desk with a shirt and it’s back in your room by the time you’ve been out for dinner!

It had been awhile since I had a need to stay here and was pleasantly surprised with the room upgrades. On further investigation I found it not contained to my room wing with the conference part also having had a make over. The food is still good but would have liked better lighting in the restaurant.

The Quality Hotel Plymouth International was the venue for our 10th Birthday business celebration dinner. From the first point of contact everything was well organised and well managed. On the night everything was set up perfectly, the food that was served to both our staff and guests was amazing! Any place that can do a buffet well gets a big congratulations from me! And this was to perfection - nothing but great comments from the 205 guests. The room looked amazing and fitted our plan perfectly, including the screens, sound and band. On the night Fiona was our point of contact, she managed the event in a professional but friendly manner. Nothing was a problem including adding a few surprise guests. The rest of the staff did a great job too! Thank you to everyone that made this night a success, I would thoroughly recommend The Plymouth as a function centre.

This is a great spot for families, very welcoming right from the freshly baked cookies at check in! Clean rooms, very spacious, great pool, we love coming to stay here! We had inter-connecting rooms for a family of five, and it's a great layout for us.

The hotel has a nice ambience in the lobby and exceptionally helpful staff at reception. Our room was very comfortable and, being in close proximity to the mountain, the heat pump in our suite serviced us well. Thank you for an enjoyable stay and we look forward to staying again next month.

You cannot fault the staff here. So friendly and helpful. Excellent Hotel. The location is close the CBD. They have everything you need all in the one venue. This is a great place to stay for individuals, large groups or families.

Have just returned from a visit to New Plymouth and stayed at the Quality Hotel Plymouth International for two nights. From the very friendly, helpful staff to the spotless, well presented and equipped rooms the experience was well above average. Complimentary tea and coffee available in the lobby, free movies etc. the whole experience was well above average. Have no hesitation in recommending this hotel to my friends and will certainly look forward to returning on my next visit to New Plymouth.

The room was great and the bed was exceptionally comfortable. It was the staff at the desk though that made this stay stand out from other hotels. They were really accommodating and welcoming from the moment I arrived to leaving. I'll be using this as my base in New Plymouth when I come up next.

Cnr Courtenay And Leach Street New Plymouth

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Quality Hotel Plymouth International is located within a mile (2 km) of Centre City Shopping Centre and Saint Mary's Church. This 76-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central New Plymouth and also close to TSB Stadium and Pukekura Park.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.


All of Quality Hotel Plymouth International's 76 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and phones. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

At Quality Hotel Plymouth International, guests enjoy an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

Executive Room

Queen 1 | Sleeps 3

Superior Room

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2


King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 263 reviews