Atlas Rif and Spa4.0 out of 5.0
Recent guest reviews
This hotel was chosen as part of Trafalgar Tour of Spain, Morocco, and Portugal (September 2017). The hotel is far from the city center. The hotel is located along a busy avenue and has a lot people walking along it. The hotel is basic and average with spotty wifi and average food (nothing special). There are no specific points of interest near the hotel and nearby supermarkets are walkable. It is meant as a transit hotel where travelers stay just for a short (overnight) time.
A very nice hotel, with great views of the bay, good staff, good facilities, lovely garden and pool and a very nice spa on the top floor. Great place for a break, easy walking distance to the Medina. Everything is clean and comfortable.
Stayed in this hotel many times in past years but would never foot inside it again. Unhelpful staff, quicker to go outside and get a drink, curtains hardly had any hooks and dirty, no safe box available either in room or reception. Food in restaurant should have tags. Was told all salads were meat free, not true! What if someone had a nut allergy? Outside pool area and tables and chairs need a hose down with bleach and boiling water
Staff wouldn't know good customer service if it danced a jig in the hotel lobby ! Surly welcome at Reception. Generally ignored at the bar/lounge and dismissive and argumentative with our concerns. Will not be returning !!
Room was spotless and comfortable. AC was noisy. Breakfast adequate and the spa was good. Bar service was appalling. We were ignored in favour of drunk and disorderly groups.One woman bashing at the piano disrespecting the singer/pianist who continued to play and sing. No one challenged her. Waited half an hour for drinks, one and a half hours for a chicken and cheese sandwich. When food came,no cheese, tiny amount of chicken, brown lettuce. Reception staff unfriendly and unhelpful. Argued with us instead of trying to placate us. Will make sure travel agent does not recommend this hotel. Disappointed.
The first night I was impressed by the beautiful views, the mellow bar with live music, and the location close to everything. The next morning I was annoyed at how finicky the wifi was, the bathtub hardly drained, and I had to hold down the blowdryer button. The beautiful view certainly made up for the wifi. The view was incredible and the wifi only worked by the pool or in the hallway. My bed was super comfortable!
I stayed in room 504 for one night as part of a group tour. The positives were the large room which had comfortable beds and a view of the waterfront, the shower had good water pressure, decent wi fi in the room and a nice location across the street from the waterfront. The negatives were a TV that didn't work, a really bad dinner buffet with cold food and a breakfast that was mediocre at best. The bathroom looked a bit worn and the tub/shower combination didn't have a shower curtain so you had to watch that you didn't spray water all over the floor. I wouldn't stay here if I had to spend more than one night in Tangier.
It was quite interesting this stay at that hotel as i have never experienced something like that before.Location wise is in a good location,other than that old smelly rooms, after having shower i realize there was no towels floors sticky and ac was not working and also noisy. As results no rest at all. Breakfast very poor and the breakfast room with no a/c. I dont recomend it at all
Good price but standards weren't what I'd expect from a 4-star hotel. They have no hotel parking so you can either park out back or across the street in underground public parking. Kind of grimy and needs some deep cleaning. Sink was cracked and counter full of stains and scratches. Bathtub had bad putty job and black mold. Light bulb was out so we had to request maintenance guy to come and replace it. Black-out curtains were really sticky in the tracks. Overall, the facilities could use some real touch up. Seems understaffed Towels are very worn and used... found some old blood or mud on one and had to request a new one Maintenance guy was nice! And they brought a baby bed for our 3-month old son! Paid about $65 US (650 MAD) for the room. Other than the price, I don't think we will come back here
First off, we have stayed at many Atlas hotels in different cities in Morocco. This is by far the worst. Outdated rooms, lack of air conditioning and false advertising of amenities just touch the surface of the downfall of this place. We asked to change room due to air conditioning issues. When We were reissued a room, it had another family staying in it. I went back down to the front desk and they reissued us another. When I asked if they needed the key for the old room back, they told me I needed it to transfer the baggage myself. I don't have a problem doing that, and in fact feel more secure doing it myself, but the fact that their system gives me another person's room is concerning. And , even though they advertise it, there is no safe in the room. Nor is there a refrigerator. While dealing with the room, there was another gentleman at the desk dealing with 30 + charges on his room that weren't his. See, they have this archaic system and had a STACK of receipts that was probably going to take them all day to get through considering their slow pace. We started to take pictures of the receipts to prove our usage of the "amenities". I was told that this is because it was this week and it wasn't normally like this. It was a Tuesday..in July ...where no special holiday, regardless of culture, is happening. I told the bartender who said this that this is really a 2 star hotel by US standards. Other issues include sub par towels, a "life" guard who I wouldn't trust with any life and food that is on a menu but not available. Book at the Royal Tulip...the Dutch do it right.
- Close to Place de la Kasbah
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Atlas Rif and Spa is a short stroll from Petit Socco and Tangier Ferry Terminal. This 4-star hotel has 128 guestrooms and offers an outdoor pool, free in-room WiFi, and a health club. Place de la Kasbah and Place du 9 Avril 1947 are also close to this Tangier hotel.
Enjoy a bite to eat at Restaurant Bleu, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
All of Atlas Rif and Spa's 128 air-conditioned rooms provide minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Free toiletries are also included.
At Atlas Rif and Spa, guests enjoy an outdoor pool, a health club, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
43% of guests recommend this hotelTotal of 306 reviews