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DoubleTree by Hilton Hotel Tampa Airport - Westshore

3.5 out of 5.0

Recent guest reviews

I initially reserved a room there from the 3rd to the 5th of November. The advertisement had it that for a better price than the other places, so I took the offer. Booking was no hassle, up until I showed up and realized WHY the pricing was lower than the other places. To begin, Orbitz needs to make certain that all the customers know everything about the place BEFORE making a purchase here. Why? Well, I was never told that this place was going through renovations, I was never told that I would be walking into a place that looked like they cut, smashed, and were reconstructing other rooms. I was not told that at 8am in the morning I would get the pounding of nails into the walls, drilling of objects, or other power tools waking me up. Heck, I wasn't even told to expect your room to be in this dingy part of the hotel, where they still had tarp over the floors, and even so much that you had no refrigerator in the room! To say that I was disappointed is in understatement, I actually feel cheated out of $220! Until they decide to be honest about their rooms and when reconstruction is completed here, DO NOT GO.

Continently located, great staff and facilities. Free parking, nice gym and pool areas.

This is a great hotel and reasonable in price. That is all I have to say about that. Good Job.

It was close to the airport and not too far from the center. The rooms could be cleaner and more welcoming. In general the staff was ok but a bit rude on the phone. They were not understanding about a booking which was made by wrong date were not willing to refund or accommodate. One of the managers was very helpful and very understanding but the rest of staff could be more hospitable. Breakfast was good but no variety.

Last minute stop on unexpected overnight stay, great value.

Very nice hotel, close to TPA and the concert venues. Great steakhouse just right to the hotel left side walking distance Free wifi definitely would stay again

Handicap room availability and accommodations. They have two bed, rooms, but they don't have a room with two beds for handicap. These rooms for handicap wheelchair accessible a very tiny They had to bring in a cot that was small and uncomfortable. so if you're looking for a room with a handicap accessible shower it's small and only has one bed. The staff was excellent the breakfast was excellent. but being an ex manager of a large corporation and the owner of a construction company, I would tie the front restaurant to the back restaurant, by opening up the side wall, that goes down the hallway.

Great clean hotel close to a lot of restaurants and malls

First times I stayed here I was joining the Army then shipping out had a great stay in a really nice room. This time I booked a room for my husband my 5 week old son and myself for my birthday..... My husband has Hilton honors I gave them the number and we were not put on the honors floors. I didn't get a cookie or water bottle. The only reason I chose this hotel was for the cookies. He said he upgraded my room I was like SWEET! Get to the room open the door it was a huge meeting room then the bedroom off to the side.....with a beautiful view of a wall from the balcony. Plus we never got our honors points...... For an almost 200$ room. The next morning we checked out and booked else where

Convenient location, friendly staff, nice restaurants nearby.

Very wonderful suite and the staff were awesome. I loved having two bar restraints right at the hotel.

Hotel staff was superb front desk to room service could not be more accomodating

We had a great experience for a one night stay. The bar area was awesome and the staff was friendly and helpful. My only complaint was that our view from the room was of a dirty part of the street and some of the building. But, for one night, it didn't matter much... Well worth the money!

Was charged extra $50 for some reason, Called to see what it was about, was placed on hold for over 45 minutes and no one returned my call. Majority of the soft drinks in the convenience Closet were out of date..

No refrig, carpet in hotel dirty!!! Room next to ice machine loud to say the least, staff was very professional, highlight of hotel...

Love the fact that i didn't have to leave to get food an drinks

We checked in quickly, greeted nicely upon arriving. It was nice to have a parking garage so we didn't have to get wet, while it rained. The first room we were checked in to wasn't a king bed like I requested and was located next to the 2nd floor stairs (didn't want to hear people going up and down all night). When I called they were very helpful, giving other room options and even called later to make sure we were comfortable. Would definitely stay again.

My first room was facing the interstate and it was extremely noisy all night but I requested another room and It was great.

My stay was wonderful. The location of your hotel was very close to the event venue that I was attending.

Great Hotel Would Recommend! I stayed here on business. Warm decor and a spacious lobby, the staff was great. Rooms were nice and clean with a good city view

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking, Pool View

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking, Pool View

Queen 2 | Sleeps 5

Standard Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore

Everyone (11) Couples (32) Business (13) Family (24) Other (14) Friends (12)
1

false advertisement on orbitz

Everyone

I initially reserved a room there from the 3rd to the 5th of November. The advertisement had it that for a better price than the other places, so I took the offer. Booking was no hassle, up until I showed up and realized WHY the pricing was lower than the other places. To begin, Orbitz needs to make certain that all the customers know everything about the place BEFORE making a purchase here. Why? Well, I was never told that this place was going through renovations, I was never told that I would be walking into a place that looked like they cut, smashed, and were reconstructing other rooms. I was not told that at 8am in the morning I would get the pounding of nails into the walls, drilling of objects, or other power tools waking me up. Heck, I wasn't even told to expect your room to be in this dingy part of the hotel, where they still had tarp over the floors, and even so much that you had no refrigerator in the room! To say that I was disappointed is in understatement, I actually feel cheated out of $220! Until they decide to be honest about their rooms and when reconstruction is completed here, DO NOT GO.

By , from Atlanta, GA on Nov 9, 2017

5

great location

Everyone

Continently located, great staff and facilities. Free parking, nice gym and pool areas.

By on Jul 16, 2017

4

its a nice secret.

Everyone

This is a great hotel and reasonable in price. That is all I have to say about that. Good Job.

By , from New Mexico on Jul 10, 2017

3

convenient location

Everyone

It was close to the airport and not too far from the center. The rooms could be cleaner and more welcoming. In general the staff was ok but a bit rude on the phone. They were not understanding about a booking which was made by wrong date were not willing to refund or accommodate. One of the managers was very helpful and very understanding but the rest of staff could be more hospitable. Breakfast was good but no variety.

By , from california on Feb 5, 2017

4
Everyone

Last minute stop on unexpected overnight stay, great value.

By on Dec 24, 2016

5

excellent breakfast, close to airport

Everyone

Very nice hotel, close to TPA and the concert venues. Great steakhouse just right to the hotel left side walking distance Free wifi definitely would stay again

By , from PR on Dec 11, 2016

3

handicap room availability and accommodations

Everyone

Handicap room availability and accommodations. They have two bed, rooms, but they don't have a room with two beds for handicap. These rooms for handicap wheelchair accessible a very tiny They had to bring in a cot that was small and uncomfortable. so if you're looking for a room with a handicap accessible shower it's small and only has one bed. The staff was excellent the breakfast was excellent. but being an ex manager of a large corporation and the owner of a construction company, I would tie the front restaurant to the back restaurant, by opening up the side wall, that goes down the hallway.

By , from Arizona on Nov 21, 2016

4
Everyone

Great clean hotel close to a lot of restaurants and malls

By on Sep 17, 2016

4

centrally located

Everyone

First times I stayed here I was joining the Army then shipping out had a great stay in a really nice room. This time I booked a room for my husband my 5 week old son and myself for my birthday..... My husband has Hilton honors I gave them the number and we were not put on the honors floors. I didn't get a cookie or water bottle. The only reason I chose this hotel was for the cookies. He said he upgraded my room I was like SWEET! Get to the room open the door it was a huge meeting room then the bedroom off to the side.....with a beautiful view of a wall from the balcony. Plus we never got our honors points...... For an almost 200$ room. The next morning we checked out and booked else where

By , from bw on Aug 4, 2016

4
Everyone

Convenient location, friendly staff, nice restaurants nearby.

By on Jul 7, 2016