Chateau Star River Taiyuan

5.0 star property
Mediterranean hotel with 2 restaurants and a full-service spa

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Photo gallery for Chateau Star River Taiyuan

Lobby
Indoor pool
Standard Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe
Front of property
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006
  • Shanxi University
    ‪7 min drive‬
  • Yingze Park
    ‪10 min drive‬
  • Shanxi Museum
    ‪11 min drive‬
  • Taiyuan (TYN-Wusu)
    ‪10 min drive‬

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Room options

Standard Twin Room, Garden View

  • 710 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Executive King Room, Pool View

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

Executive King Room, Garden View

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

Business Room, 1 King Bed, Pool View

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Business Twin Room, Garden View

  • 710 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Twin Room, Garden View

  • 710 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed, Pool View

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Taiyuan

Located in Xiaodian District, Chateau Star River Taiyuan is within a 15-minute drive of Shanxi University and Binhe Park. This 5-star hotel has 352 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Shanxi University - 7 min drive - 4.5 miles
  • Yingze Park - 10 min drive - 6.9 miles
  • Taiyuan University of Technology - 10 min drive - 7.3 miles
  • Shanxi Museum - 11 min drive - 7.9 miles
  • Wuyi Square - 12 min drive - 8.3 miles

Getting around

  • Taiyuan South Railway Station - 19 min drive
  • Tiyuguan Metro Station - 20 min drive
  • Taiyuan (TYN-Wusu) - 13 min drive

Restaurants

  • ‪世纪公园城 - ‬13 min walk
  • ‪大益茶 - ‬5 min drive
  • ‪晋源区旭峰汽贸中心 - ‬8 min drive
  • ‪滨江花园 - ‬4 min drive
  • ‪老张打卤面 - ‬5 min drive

About this property

Chateau Star River Taiyuan

Mediterranean hotel with 2 restaurants and a full-service spa
Chateau Star River Taiyuan features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with a train station shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Balconies, sitting areas, and free minibar items are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 皇室水疗. Services include hot stone massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 194 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Always Cantonese
  • E-cafe

Things to do

  • Basketball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 378.82 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Taiyuan
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan

Frequently asked questions

Is free cancellation available at Chateau Star River Taiyuan?

Chateau Star River Taiyuan provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around Chateau Star River Taiyuan?

This hotel is situated in Xiaodian District, close to Yingze Park, JinYang Ancient City Site, and Shuangta Si. You'll also find Taiyuan Jinci Longshan Snowboard Areas and Longshan Grottoe nearby.

Will I be able to park at Chateau Star River Taiyuan?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa at Chateau Star River Taiyuan?

皇室水疗 is the hotel's spa and services include hot stone massages, Thai massages, hydrotherapy, and reflexology.

Does Chateau Star River Taiyuan have a casino on the premises?

No, Chateau Star River Taiyuan doesn't have a casino.

Will I find an indoor pool at Chateau Star River Taiyuan?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Chateau Star River Taiyuan?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a garden-view restaurant.

Does Chateau Star River Taiyuan have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Chateau Star River Taiyuan have a restaurant with a breakfast menu?

Yes, Chateau Star River Taiyuan has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Chateau Star River Taiyuan allow pets to stay free of charge?

No, pets aren't allowed at Chateau Star River Taiyuan.

Are there connecting rooms at Chateau Star River Taiyuan?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Chateau Star River Taiyuan?

The closest major airport to Chateau Star River Taiyuan is Taiyuan (TYN-Wusu), which is 7.1 mi away (13 minutes by car).

Can I book a room with a balcony at Chateau Star River Taiyuan?

Yes, every guestroom at Chateau Star River Taiyuan comes with a balcony with some featuring garden or pool views.

Chateau Star River Taiyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rui, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Stayed 7 nights in Oct 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Near the airport but hard to find

The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.

8/10 Good

RIV, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Guest manager extremely reactive and helped with flight modifications late at night.

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort

尙可,有時電話收訊不良。

內裝有點舊,但是還可以接受。進出要打車,而且車竟然不能開到門口!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间带池景阳台,交通便利,风景不错

去看演唱会会很方便~