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Hotel Smile

3.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Smile

Interior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
32-inch LCD TV with satellite channels, TV
Standard Quadruple Room, Balcony | Balcony
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
ul. Glówna 234, Szczawnica, Lesser Poland, 34-460
  • Henryk Sienkiewicz Monument
    ‪6 min drive‬
  • Pieniny National Park
    ‪8 min drive‬
  • Cerveny Klastor Monastery
    ‪28 min drive‬
  • Poprad (TAT-Poprad - Tatry)
    ‪84 min drive‬

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Room options

View all photos for Standard Single Room, Balcony

Standard Single Room, Balcony | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Single Room, Balcony

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Double Room, Balcony

  • 226 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Exclusive Double Room, Balcony

Exclusive Double Room, Balcony | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Exclusive Double Room, Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Grand Studio, 2 Bedrooms (for 4 people)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Double Room, Balcony

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Balcony

Standard Triple Room, Balcony | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Triple Room, Balcony

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Quadruple Room, Balcony

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Szczawnica

Hotel Smile places you next to Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and within a mile (2 km) of Pieniny National Park. This 42-room, 3-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Henryk Sienkiewicz Monument - 6 min drive - 2.4 miles
  • Pieniny National Park - 8 min drive - 1.7 miles
  • Czorsztyn Castle - 17 min drive - 8.6 miles
  • Niedzica Castle - 24 min drive - 12.1 miles
  • Cerveny Klastor Monastery - 28 min drive - 14.8 miles

Getting around

  • Nowy Sacz Station - 49 min drive
  • John Paul II - Balice Airport (KRK) - 100 min drive

Restaurants

  • ‪Restauracja "Przełom - ‬4 min drive
  • ‪Eglander Caffe - ‬4 min drive
  • ‪Chata Pieniny - ‬53 min drive
  • ‪Kolory Wiatru - ‬4 min drive
  • ‪Bar Pieniny - ‬11 min walk

About this property

Hotel Smile

Family-friendly hotel with a full-service spa and free breakfast
Guests staying at Hotel Smile enjoy access to a full-service spa, a 24-hour gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and an arcade/game room.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators and ironing boards are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open select days.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restauracja Smile***

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 PM
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 20 2024 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 3.20 per person, per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Smile Szczawnica
Hotel Smile
Smile Szczawnica
Hotel Smile Hotel
Hotel Smile Szczawnica
Hotel Smile Hotel Szczawnica

Frequently asked questions

What is there to do around Hotel Smile?

This hotel is located in Szczawnica within a short 1-minute walk of Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. You'll also find Henryk Sienkiewicz Monument and Szczawnica Museum within a short drive.

Is there parking available at Hotel Smile?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Smile?

There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, reflexology, and hydrotherapy. The spa is not open daily but only on select days.

Does Hotel Smile feature a casino at the property?

No, Hotel Smile doesn't have a casino.

Is there an indoor pool at Hotel Smile?

No, there is no indoor pool at this hotel.

Is Hotel Smile good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hotel Smile?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Smile have a restaurant that serves breakfast?

Yes, Hotel Smile serves free buffet breakfast at Restauracja Smile*** each morning.

Does Hotel Smile allow pets to stay free of charge?

No, pets aren't allowed at Hotel Smile.

Does Hotel Smile have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Smile?

The closest major airport to Hotel Smile is Poprad (TAT-Poprad - Tatry), which is about 26.3 mi away.

Are there rooms with balconies that I can book at Hotel Smile?

Yes, some guestrooms at Hotel Smile offer a balcony.

Hotel Smile Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bart, Manchester, UK

Liked: Staff & service
Disliked: Room comfort

Nice hotel in a perfect spot for hitchhiking!

The hotel location is great. It's close to Szczawnica from where you can start your trips around Pieniny mountains. The hotel itself is OK, but not more than that. Rooms are clean-ish (bathroom had a lot to wish for, shower sink was cogged) and quite cosy, though the decoration was a little too chaotic - decoration elements did not really match each other. Another issue is the hotel policy on drinking your own water/drinks inside hotel room - though they provide you with a kettle (no tea or coffee), they forbid you to drink in the room - weird. There's a spacious parking in front of the hotel, so you do not have to worry about leaving your car on the street. Staff is pleasant and happy to help. Overall, I'm pleased with the stay in Smile, we had good nights sleep and pleasant time.
Stayed 1 night in Aug 2017

8/10 Good

Sandra

Stayed 2 nights in Apr 2022

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service
Przyjemna atmosfera.Niestety nieczynne sauny,jacuzi .
Stayed 2 nights in Nov 2021

8/10 Good

Boguslaw

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Martyna

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Hotel w miarę ok, najlepszy Pan Sebastian z recepcji bardzo pomocny i umilił pobyt. Poza tym pokój gorszy niż na zdjęciach, na poddaszu, za co dostali rekompensatę (ale dopiero po interwencji) bon 200 zł do wykorzystania w spa lub restauracji. Masaż wykonuje uczennica, która do 16-ej pracuje w zupełnie innym zawodzie i nie bardzo zna się na masażu, odradzam. Restauracja słynie z naleśników, nawet opisuje się jako "naleśnikarnia", a na śniadanie ani razu nie było naleśników. Codziennie dokładnie to samo, mało opcji dla osób, które nie jedzą mięsa, tosty np. Tylko z szynką. Jedzenie dobre. Hotel około 2,5 km od centrum, ale jak ktoś lubi chodzić to nie problem :) Generalnie czysto, spa bardzo ubogie, mało przypomina prawdziwe spa w innych hotelach. Cena trochę zbyt wysoka do jakości, ale generalnie ocena dobra.
Stayed 7 nights in Jul 2021

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wszystko ok

Wszystko było super.
Stayed 2 nights in Jul 2021

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Szczerze polecam

Bardzo przyjemny hotelik. Czysto, schludnie i przyjemnie.
Stayed 2 nights in Jan 2020

4/10 Poor

Olga

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pobyt

Spędziliśmy z rodziną 3 noce. Wrażenia wspaniałe. Obsługa hotelowa bardzo miła z profesjonalnym podejściem. Świetne widoki z okna. Super rozwiązanie ze śniadaniem w formie bufetu. Hotel bardzo przyjemny i dość obszerny, znajdzie się tutaj miejsce na relaks, dzieci mają swój kątek do zabaw jak również plac zabaw na zewnątrz. Organizacja wycieczek spod hotelu jest bardzo świetnym udogodnieniem. Jesteśmy bardzo zadowoleni z pobytu. Polecamy bardzo gorąco.
Stayed 3 nights in Sep 2017

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny, przemiła obsługa, dobre jedzenie w restauracji, pokoje czyste, przyjemne. Jestem bardzo zadowolona z pobytu jedyny minus to taki że strasznie słychać hałasy z innych pokoi a na dodatek nikt nie potrafił postawić do pionu rodziców których dzieci hałasowały do 24h.

8/10 Good

Johannes

Liked: Cleanliness, property conditions & facilities, room comfort
It was a 2 days stay. The hotel is nicely located, close to hiking trails. The room was big and clean. We got some sandwiches becuase we were leaving before they served breakfast. Free wifi. The only annoying thing I found was parking. In the afternoon there was no single parking spot, solution suggested in the reception: double parking. The price per night comparing to what you get is too high.

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pobyt udany

Jesteśmy bardzo zadowoleni z długiego weekendu majowego, obsługa miła, otoczenie piękne. jedyny minus to brak windy z samego parteru , dopiero od pół piętra.

6/10 Okay

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Tomasz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Słabo!

W pokojach zimno, a w łazience mróz, obsługa hotelowa nie chętna do pomocy, daleko do stoku, przy samej głównej ulicy, prysznic dla osób max. 160 cm wzrostu, Panie sprzątające budzą z samego rana pytając czy pokój jest zajęty, śniadania całkiem dobre choć nawet jajecznica nie było...