Absolutely terrible. Not a pleasant stay at all. No soap in the bathroom, tried to call to the front desk to ask for some to be brought up and there was no cord on the phone. The "non smoking" hotel constantly smelled like weed. The outlets in the bathroom didn't work. Everything just seemed dirty, water stains or mildew in the bathroom, paint chipped throughout the room. There were cops on the premise when we checked in, and there 2 more times during our one night stay !! I waited for 20 minutes at the front desk to check out because it seemed like there were no workers to be found anywhere! Extremely disappointed.
This was the worst hotel I've stayed at in a while. I was traveling with kids and chose this hotel for the breakfast, pool and fitness center. I expected higher standards from a Ramada. First, my room was not ready at check in. Air conditioning broke the first night. Pool area was dirty, used towels were all over the floor and chairs, something dripping from the ceiling INTO the pool, potent chlorine smell. Treadmill in fitness center was broken. Carpets in the hallways were old and dirty. Free breakfast was terrible...stale donuts, rotten milk and the area was not serviced regularly. The doorknobs and locks were old and shakey. It felt like no one was running this place. I wanted to complain at check out but the front desk just took my room key and didn't even ask me how my stay was. Very disappointing.
It is close to the airport. The full breakfast buffet had a good variety of offerings. The staff are very friendly and helpful.
The hotel was nice to walk in too..The staff was very friendly....no onto what I didn't like..1st: our room was next to. The pool. Which was awful. Cculdnt open curtain, and at 8am all you heard from yelling and so much noise. You couldn't sleep...so 2nd: we ordered food after 8pm which was awful,, I ordered. A steak sub. And it was horrible. It was hard looked like beef jerky!! Couldn't even eat it! 3rd: The air conditioner. Was so old and want even cold, the room was stuffy making it hard. To sleep..4th: The next morning went to breakfast. And They had no coffee, which. They should always. Have. And they had bagels but no cream cheese! Oh and lastly the laundry room only had 1 washer. And 1. Dryer. For whole. Hotel and the dryer. Didn't dry your clothes, ,took. 3 times to dry your clothes..so no I didn't enjoy my stay and we want ever stay again!
I don't want to scare any one most issues were taken care of.
i arrived way past midnight and the hotel was kind enough to "roll over" - that is, I got to stay for 1.5 nights.
place is ok. would hope to have a more fresher and updated look
This is my second time at this hotel. Great location and value for a night or two if u need a stay for a short time. However the hotel is a bit run down and the AC in the room wasnt functioing properly. I was told it was an overall hotel issue that was to be fixed once i got back to the room. However this wasnt the case. The hotel needs to be updated.
Housekeeping only does the basics, don't look behind nightstand, at the ceiling, out the windows or under the sink. Carpets aren't cleaned, just vacuumed. They are disgustingly dirty. I put on new socks and they were filthy after walking to/from bathroom. The halls are gross with grime, evidently nobody cleans them, either. Our room was supposed to be non-smoking, but still had a stale smoke smell. The curtain hangers were broken, so they couldn't be closed properly. At least we were on the second floor, but I gagged when I went to look out the window in the morning and it was caked with yellow-orange-brown gunk. So disgusting!
Located within a mile (2 km) of Brooklawn Golf Course, Ramada by Wyndham East Syracuse Carrier Circle is within 3 miles (5 km) of Palace Theater. This 128-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free full breakfast is served each morning from 6 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
All of Ramada by Wyndham East Syracuse Carrier Circle's 128 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests staying at Ramada by Wyndham East Syracuse Carrier Circle enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Absolutely terrible. Not a pleasant stay at all. No soap in the bathroom, tried to call to the front desk to ask for some to be brought up and there was no cord on the phone. The "non smoking" hotel constantly smelled like weed. The outlets in the bathroom didn't work. Everything just seemed dirty, water stains or mildew in the bathroom, paint chipped throughout the room. There were cops on the premise when we checked in, and there 2 more times during our one night stay !! I waited for 20 minutes at the front desk to check out because it seemed like there were no workers to be found anywhere! Extremely disappointed.
Thank you for your feedback.
Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!
Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!
This was the worst hotel I've stayed at in a while. I was traveling with kids and chose this hotel for the breakfast, pool and fitness center. I expected higher standards from a Ramada. First, my room was not ready at check in. Air conditioning broke the first night. Pool area was dirty, used towels were all over the floor and chairs, something dripping from the ceiling INTO the pool, potent chlorine smell. Treadmill in fitness center was broken. Carpets in the hallways were old and dirty. Free breakfast was terrible...stale donuts, rotten milk and the area was not serviced regularly. The doorknobs and locks were old and shakey. It felt like no one was running this place. I wanted to complain at check out but the front desk just took my room key and didn't even ask me how my stay was. Very disappointing.
Dear D.Anne, Thank you for your stay with us and for sharing your experience with other travelers. We are deeply sorry to see there were some issues with the room including the air conditioning unit. Also your comments regarding the pool area and breakfast have been forwarded to our team for correction. Kind regards.
It is close to the airport. The full breakfast buffet had a good variety of offerings. The staff are very friendly and helpful.
Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!
Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!
Thank you for staying with us. We appreciate your feedback!
The hotel was nice to walk in too..The staff was very friendly....no onto what I didn't like..1st: our room was next to. The pool. Which was awful. Cculdnt open curtain, and at 8am all you heard from yelling and so much noise. You couldn't sleep...so 2nd: we ordered food after 8pm which was awful,, I ordered. A steak sub. And it was horrible. It was hard looked like beef jerky!! Couldn't even eat it! 3rd: The air conditioner. Was so old and want even cold, the room was stuffy making it hard. To sleep..4th: The next morning went to breakfast. And They had no coffee, which. They should always. Have. And they had bagels but no cream cheese! Oh and lastly the laundry room only had 1 washer. And 1. Dryer. For whole. Hotel and the dryer. Didn't dry your clothes, ,took. 3 times to dry your clothes..so no I didn't enjoy my stay and we want ever stay again!
Hello Anonymous, We're sorry for the problems with your initial room, and are happy we were able to move you to a different room. We have inspection procedures in place to ensure each room is ready for the next guest, and our goal is to make sure all of our guests have a clean and comfortable room. We obviously fell short in your case in both guest rooms, and your feedback about this and the problems you mentioned have been shared with both the housekeeping manager and the property engineer. Although we did not meet your expectations this time, we hope you will consider our hotel on your next visit to New York so we can better deliver the experience you should always expect from us.
Thank you for your feedback. If there is any suggestions or any comments or concerns you may have we would love to hear them.