Skip to main content
Beginning of main content

Recent guest reviews

Not happy with our visit. The staff were nice but the key machine was broken so the maintenance guy had to let us in to our rooms. The elevator was broken. The lobby was nice but our rooms were in need of repairs. Wallpaper was peeling in the bathroom, the hair dryer was falling off of the wall, there were cobwebs, trash in the hallways, some of the hallways smelled musty. There was only 1 location for the vending machines and it wouldn’t take dollar bills! We had booked 3 rooms but hey only had 2 for us ( though may be an Orbitz problem). Not worth what we paid!

A/c didn’t work at check in. Would not move me even though I had done nothing more than walk in to 82 degrees and A/c that didn’t work. Fridge didn’t work. Hall was terrible noisy with running and yelling until after 11. I had to walk through a domestic dispute while unloading. Sketchy people hanging around the lot. Finally was able to move the next day to another room that was not a suite but the A/c worked. Both beds were just awful and bed frames broken, dirty carpet. But The a/c and fridge worked. The whole property was run down, leaky ceilings, disgusting filth on the outside walls. This was once a nice place, but sure isn’t worthy of the Ramada or Wyndham name now. I was told by local law enforcement that this is a known crime area due to its location and often criminal elements book the hotel for parties on the weekends. Resulting in more criminal activity. Don’t book here, there are many options around. I can’t say enough bad about the place. I will say the few employees I spoke with were nice.

Absolutely terrible. Not a pleasant stay at all. No soap in the bathroom, tried to call to the front desk to ask for some to be brought up and there was no cord on the phone. The "non smoking" hotel constantly smelled like weed. The outlets in the bathroom didn't work. Everything just seemed dirty, water stains or mildew in the bathroom, paint chipped throughout the room. There were cops on the premise when we checked in, and there 2 more times during our one night stay !! I waited for 20 minutes at the front desk to check out because it seemed like there were no workers to be found anywhere! Extremely disappointed.

This was the worst hotel I've stayed at in a while. I was traveling with kids and chose this hotel for the breakfast, pool and fitness center. I expected higher standards from a Ramada. First, my room was not ready at check in. Air conditioning broke the first night. Pool area was dirty, used towels were all over the floor and chairs, something dripping from the ceiling INTO the pool, potent chlorine smell. Treadmill in fitness center was broken. Carpets in the hallways were old and dirty. Free breakfast was terrible...stale donuts, rotten milk and the area was not serviced regularly. The doorknobs and locks were old and shakey. It felt like no one was running this place. I wanted to complain at check out but the front desk just took my room key and didn't even ask me how my stay was. Very disappointing.

It is close to the airport. The full breakfast buffet had a good variety of offerings. The staff are very friendly and helpful.

The hotel was nice to walk in too..The staff was very friendly....no onto what I didn't like..1st: our room was next to. The pool. Which was awful. Cculdnt open curtain, and at 8am all you heard from yelling and so much noise. You couldn't sleep...so 2nd: we ordered food after 8pm which was awful,, I ordered. A steak sub. And it was horrible. It was hard looked like beef jerky!! Couldn't even eat it! 3rd: The air conditioner. Was so old and want even cold, the room was stuffy making it hard. To sleep..4th: The next morning went to breakfast. And They had no coffee, which. They should always. Have. And they had bagels but no cream cheese! Oh and lastly the laundry room only had 1 washer. And 1. Dryer. For whole. Hotel and the dryer. Didn't dry your clothes, ,took. 3 times to dry your clothes..so no I didn't enjoy my stay and we want ever stay again!

I don't want to scare any one most issues were taken care of.

i arrived way past midnight and the hotel was kind enough to "roll over" - that is, I got to stay for 1.5 nights.

place is ok. would hope to have a more fresher and updated look

Old Collamer Road S East Syracuse NY

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located within a mile (2 km) of Brooklawn Golf Course, Ramada by Wyndham East Syracuse Carrier Circle is within 3 miles (5 km) of Palace Theater. This 128-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

Free full breakfast is served each morning from 6 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available on request.


Property features

Guests staying at Ramada by Wyndham East Syracuse Carrier Circle enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Ramada by Wyndham East Syracuse Carrier Circle

Everyone (29) Couples (3) Business (1) Family (5)
3
Family Partner Couples

Not happy with our visit. The staff were nice but the key machine was broken so the maintenance guy had to let us in to our rooms. The elevator was broken. The lobby was nice but our rooms were in need of repairs. Wallpaper was peeling in the bathroom, the hair dryer was falling off of the wall, there were cobwebs, trash in the hallways, some of the hallways smelled musty. There was only 1 location for the vending machines and it wouldn’t take dollar bills! We had booked 3 rooms but hey only had 2 for us ( though may be an Orbitz problem). Not worth what we paid!

By on Jun 25, 2022

1
Partner Couples Business Business

A/c didn’t work at check in. Would not move me even though I had done nothing more than walk in to 82 degrees and A/c that didn’t work. Fridge didn’t work. Hall was terrible noisy with running and yelling until after 11. I had to walk through a domestic dispute while unloading. Sketchy people hanging around the lot. Finally was able to move the next day to another room that was not a suite but the A/c worked. Both beds were just awful and bed frames broken, dirty carpet. But The a/c and fridge worked. The whole property was run down, leaky ceilings, disgusting filth on the outside walls. This was once a nice place, but sure isn’t worthy of the Ramada or Wyndham name now. I was told by local law enforcement that this is a known crime area due to its location and often criminal elements book the hotel for parties on the weekends. Resulting in more criminal activity. Don’t book here, there are many options around. I can’t say enough bad about the place. I will say the few employees I spoke with were nice.

By on Aug 21, 2021

Review comment responded on Aug 23, 2021

I apologize for all the inconveniences you encountered during your stay. On behalf of all the staff we understand all these issues and we do sincerely wish we could have made your stay to the satisfaction as you so desired. We do not normally operate under these conditions and truly want to immensely apologize for this and we do appreciate the review and will take all of your concerns into consideration. Thank you again.

2
Everyone

By on May 22, 2021

Review comment responded on Jun 22, 2021

Thank you for staying with us and we appreciate the reviews.

1
Family

Absolutely terrible. Not a pleasant stay at all. No soap in the bathroom, tried to call to the front desk to ask for some to be brought up and there was no cord on the phone. The "non smoking" hotel constantly smelled like weed. The outlets in the bathroom didn't work. Everything just seemed dirty, water stains or mildew in the bathroom, paint chipped throughout the room. There were cops on the premise when we checked in, and there 2 more times during our one night stay !! I waited for 20 minutes at the front desk to check out because it seemed like there were no workers to be found anywhere! Extremely disappointed.

By on Feb 28, 2021

1
Everyone

By on Jan 8, 2020

Review comment responded on Jan 19, 2020

Thank you for your feedback. If there is any suggestions or any comments or concerns you may have we would love to hear them.

5
Everyone

By on Oct 21, 2019

Review comment responded on Oct 24, 2019

Thank you for your feedback.

2
Everyone

By on Jul 3, 2019

Review comment responded on Jul 8, 2019

Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!

4
Everyone

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!

2
Family Family

This was the worst hotel I've stayed at in a while. I was traveling with kids and chose this hotel for the breakfast, pool and fitness center. I expected higher standards from a Ramada. First, my room was not ready at check in. Air conditioning broke the first night. Pool area was dirty, used towels were all over the floor and chairs, something dripping from the ceiling INTO the pool, potent chlorine smell. Treadmill in fitness center was broken. Carpets in the hallways were old and dirty. Free breakfast was terrible...stale donuts, rotten milk and the area was not serviced regularly. The doorknobs and locks were old and shakey. It felt like no one was running this place. I wanted to complain at check out but the front desk just took my room key and didn't even ask me how my stay was. Very disappointing.

By , from San Diego on Jun 17, 2019

Review comment responded on Jun 18, 2019

Dear D.Anne, Thank you for your stay with us and for sharing your experience with other travelers. We are deeply sorry to see there were some issues with the room including the air conditioning unit. Also your comments regarding the pool area and breakfast have been forwarded to our team for correction. Kind regards.

4
Family

It is close to the airport. The full breakfast buffet had a good variety of offerings. The staff are very friendly and helpful.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for choosing to stay with us, and your feedback. We hope to see you again in the near future!

Ramada by Wyndham East Syracuse Carrier Circle

6555 Old Collamer Road S, East Syracuse, NY 13057
url importing http://www.orbitz.com/East-Syracuse-Hotels-Ramada-by-Wyndham-East-Syracuse-Carrier-Circle.h13232-p2.Hotel-Reviews
There was an error importing /East-Syracuse-Hotels-Ramada-by-Wyndham-East-Syracuse-Carrier-Circle.h13232-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/East-Syracuse-Hotels-Ramada-by-Wyndham-East-Syracuse-Carrier-Circle.h13232-p2.Hotel-Reviews

Frequently asked questions