I want to be clear. The staff were excellent, the place was clean. This is not a review that can be ‘blamed’ on the staff.
This is a review about the state of this hotel. It is the most beat up, run down and outdated place I’ve stayed at. Which is fine if you weren’t paying $450 a night.
Everything is barely working (TV, aircon, gym equipment), it looks like a hotel that hasn’t been update for decades.
Total greed by management / owners squeezing out as much profit, with as little investment possible.
This would barely make a 3 start hotel.
Fine if we were paying $200 or less perhaps, but to charge $450 for this place is astounding.
Absolute greed. We’ll never stay here again- you’d be better off finding a boutique hotel in Surry Hills than this place.
Ps - staff were great.