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The Sebel Sydney Chatswood

3.5 out of 5.0

Recent guest reviews

We already paid a substantial amount of money to stay here, checked in at 7pm, wanted to watch a movie after dinner still charged $10 for wifi. Ridiculous. On top of that parking was an extra $25. Ended up costing way more than advertised on website. The room was clean but needs updating. The extra bed set up in lounge room didn’t even have a blanket, had to ring up for that too. Overall our stay was pretty average. I also mentioned we were coming for a wedding dress fitting but nothing was acknowledged. Wouldn’t come back here unfortunately. The view was nice, beds were comfy, walking distance to restaurants and the room was big

Ths staff were excellent the location great with minutes to the mall and train station but we found the room very dated and needing an upgrade. The walls had plaster missing, only one burner worked in our kitchen and we found holes in our comforter as well as dining chairs well past their use as they were very Unstable to sit on. Had to constantly get reception to give us access to our floor as previous guest had lost floor tags, sould have been sorted in the week we stayed but was not. Free wifi as a member was a plus Found hotel not up to standards of othe Accor hotels we have stayed in.

This is in a great location in terms of being central, near the trains, close to eating and shopping locations etc - you couldn’t really want much more. The rooms themselves aren’t actually that bad, quite big and comfortable but they definitely need a bit on a facelift as things seem quite dated. I was given a room that was set up for wheelchair access, with an accessible shower etc - while I have no issue with this I just hope that this wouldn’t have resulted in someone that had a need for the room being without - or unable to book due to me being in it. Overall, not bad - it just needs some TLC.

The apartments are in a great location, clean and very spacious. The bed was very comfortable and the shower was superb! The toiletries were good quality - this is sometimes a miss in serviced apartments. The only downside was the lack of room service for dinner options, although breakfast and desserts are available. I would definitely stay here again - but maybe make sure I had dinner plans.

What an excellent location! The Sebel apartments were right next to the train station (but the noise was minimal and not disruptive), opposite the Westfield shopping centre and close to many restaurants. The Reception staff were friendly and helpful. We had a two bedroom apartment, with balcony, which was very spacious and well equipped although we would have preferred a duvet cover rather than a bottom and top sheet which often parted company showing the duvet underneath. There were a few minor maintenance issues which were promptly dealt with and the apartment would benefit from some renovation but, nevertheless, was still a very good base from which to explore Sydney.

Well situated opposite Westfield Chatswood and Shopping centre. Train station within easy walking distance. Plenty of restaurants/take away close by. Having the car park at the Sebel made the stay more appealing.

As a regular visitor to Sydney, this is out our 1st time staying in Chatswood to experience some suburb feeling as we normaly stayed in downtown. Chose Sebel for its location and also part of Accor group. Location is unbeatable if one chooses to stay in Chatswood, a very short walk to Chatswood station and with Westfield right opposite the hotel. Supermarkets and eateries are nearby and aplenty. Experience with recep have been great, friendly and able to respond to our queries effectively. Apartment size is also great, found it spacious and with good view over north from Level 12 and a good size balcony. From the master bedroom, i can hear some noises whenever the trains passed by, but its totally bearable and not disruptive to a good sleep (at least for me who's a light sleeper). Only downside I have to say is the quality of housekeeping (which i feel is equally if not more important). I happened to be in the unit 3x out of the 7nights we stayed here when housekeeping lady/team came to our a 2bdrm premium apartment. It's different people everytime and what I noticed is it took less than 5mins in total in & out of the door. All that was done is clear dustbin, change towels and replace the amenities. There was no effort to do any real cleaning, ie no vacuuming of floor at all throughout the 7 nights stay, no replacement of bed sheets, clean the tables etc. Am quite particular about cleaniness, esp since the apartment is carpeted and we can clearly can feel that its not clean. I guess this is a quick wins that hotel management can do something about. All else is good so why not make the extra 5mins to do a better cleaning.

Very large and comfortable apartment with all facilities and nice views to the city. Would have liked some information to be provided with the booking to inform that breakfast was just a continental style provided to the room. More information on breakfast options near by would have been useful.

There is no way that this hotel could still be 4.5 star. It needs an upgrade or makeover. There was a distinct musty smell in our apartment (1301) and the bathroom was shabby. The sofa bed was more springs than mattress. It was too small for 2 children. We had to place the mattress on the floor and put blankets over the springs. Terrible! When I complained the next morning I was simply told thanks for the feedback! Not good enough for the price.

I have stayed at this property at least 50 nights in the last 3 years and have had a lot of different rooms over that period. Unfortunately the bed in Unit 1109 was a let down. It was uncomfortable, sagged to the LHS and I found that I needed 24 hours solid sleep after staying there to catch up. The property overall is getting tired however this would be the worst stay to date.

37 Victor Street Chatswood NSW

Hotel highlights

  • Outdoor pool
  • Fitness center
  • Wired Internet in rooms (fees apply)
  • WiFi in public areas (fees apply)

Within a short walk of Chatswood Chase, The Sebel Sydney Chatswood is within 2 miles (3 km) of Chatswood Golf Club. This 61-room, 3.5-star apartment has conveniences like an outdoor pool, a fitness center, and a spa tub. It's in central Chatswood and also close to Killara Golf Club and The Concourse.


Dining

Start each morning off right with continental breakfast served for a fee.


Rooms

The 61 air-conditioned apartments feature kitchens and balconies. There's space to spread out with separate bedrooms, living rooms, and dining areas. Guests can expect wired Internet and TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include coffee makers, free newspapers, and safes.


Property features

At The Sebel Sydney Chatswood, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is AUD 25.00 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury apartment include a sauna, WiFi in public areas, and 4 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 286 reviews