Q Station Sydney Harbour National Park4.0 out of 5.0
Recent guest reviews
We really enjoyed our weekend at Q Station. Our cottage S2 was spacious and tastefully furnished, and really well positioned. We've stayed before in one of the cottages higher up the hill and this one was better positioned for my elderly parents. The wine for my fathers birthday was so thoughtful and greatly appreciated. Had a lovely meal at the Boiler House, with very patient and courteous staff. We also loved the very tame wildlife, though the kookaburras are a bit brazen! Q Station is fabulous if you like history and want to explore and wander, it really is unique. There is so much to see and learn about, so leave yourself adequate time. If I had to comment on areas for improvement - the reception is a bit disorganised because it's a mix of checking in, visitors, tourists etc. The explanation of the convoluted parking arrangements could have been better, and there was often a delay getting through the boom gate because the staff are having to multitask with handling people at the counter. Overall, a wonderful place to spend the weekend.
The room was comfortable we had an amazing water view. Breakfast was good. The place is so interesting so much to see. Lovely walking around and a great private beach. More lunch food choices would be good.
Amazing place and the staff was great. Nothing negative to say about it. I loved it there and it is so close to the city center. When people complain about the rooms I have to laugh. This was originally the quarantine station for incoming immigrants for a hundred years! It is not the Four Seasons. It is a place of historical significance. And it has amazing views. Loved it there
We thought we’d give this place a try as it certainly was different to the usual hotel stay and it is steeped in the history of our beautiful country. Pros - easy to get to via ferry from Circular Quay, lovely staff, great location, pretty good breakfast buffet and our room was a nice size. Cons - we had booked a deluxe harbour view room (P7) via Luxury Escapes but we really didn’t get a view of much but trees, sorry to say that we ordered a pizza via room service and it was cold and soggy on arrival at a cost of $32, no aircon available and have to say we felt glad that we stayed during a cooler spell of weather or I think we may have struggled without it. I would be happy to recommend experiencing a short stay here but put it off until the cooler weather months and if you want to pay the extra for a nice view contact them direct and insist that you do get what you are paying for!
Stayed one night on Groupon deal and was really looking forward to it. Caught the ferry across the harbour which was an excellent way to arrive. Check-in was efficient although staff bit under pressure as ferry only arrives every 90 mins so had a few couples and groups to process as well as people who had driven up. Loved the heritage listed buildings and their full length verandas, the ambiance of the grounds and in our building the first class lounge fully restored with period furniture and fittings. While our en-suite was reasonably sized and modern, the actual room is quite small. There are wicker chairs and small table as well as a sofa or two on the communal veranda and you do have to sit out side as the room is that small. However the views from our Harbourview room were very pleasing and relaxing. We unfortunately had a major electrical fault affecting our room meaning we had no electricity for more than 12 hours. While we had ceiling light and fan there were no power points working. Meaning we were unable to recharge phones/smartwatches, had no bedside lights, no alarm clock ,no TV and no fridge. So certainly an "authentic" experience of what life was like at the Q Station 100 years ago. Housekeeping staff while apologetic were unable to fix the fault till 8 am the next morning or move us to a different room. Agree with other reviewers that the room is stuffy with little airflow once doors closed and would be very uncomfortable on hotter nights than the one we stayed. Unable to leave doors open as lack of privacy from other guests walking along the veranda and with no fly screens bit of an issue with mosquitoes, moths and other wildlife. Breakfast was good, but staff were obviously stressed by patrons trying to figure out and questioning how to use the extremely over complicated coffee and tea machine. Overall it was a worthwhile experience and would recommend others to try it.
Location is beautiful and the history fascinating. However the experience was marred by some of the worst customer service I have seen. The reception staff were extremely rude and unhelpful while we tried to check in and juggle two kids. Don't even ask about assistance to get your luggage to the accommodation. The sewer burst in the house making everything stink. Don't dare park in the wrong spot or someone will come running and scream at you. Service with a snarl. I expect more from Accor, but Australian staff clearly haven't figured out how to treat customers. Such a shame.
Unique and amazing The surrounding national park-Sydney Harbour National Park Is awesome Take the time to explore ...either before check in or during stay There is also bike hire from reception Harbour side rooms with views are the pick- worth the extra $ We did the 11am historical tour with Bob ..fascinating. Learnt so much about those early days. Bob took the time to answer all questions, excellent guide Had a lovely swim and snorkel on the beach There also a fast ferry from the wharf to various harbour locations There's lots to do. Worth taking the time to find out all the choices before arriving Avoid hot weather if possible NO air con Our room was beautiful The harbour views are spectacular!!
I used a Groupon deal for my visit with my 11 year old son. He described the trip there as "iconic Australian." We enjoyed the trip on the fast ferry from Circular quay to Manly which had iconic views of the bridge and Opera house. While it was a reasonable temperature outside during the evening we managed to walk up the hill to Q station with each of us wheeling one piece of luggage and wearing a small daypack. It took about 30 minutes. I would not advise doing this if you are wearing high heels or are elderly. Instead you can take bus 135 from Manly or a taxi costs about $10. While eating chips outside at Q station's restaurant, at the little bay, a kookaburra flew down and snatched a chip out of my son's hands much to his amusement. Staff at the restaurant were pleasant. We had a big huntsman spider in our room but within two minutes of calling reception about it a staff member arrived to remove it. A highlight of the trip was feeding possums at night on the verandah outside our room. So cute! We also saw bandicoots run past. We both agreed that we would much prefer to pat possums at Q station than to stay at a skyscraper hotel in the city. It was also nice chatting briefly to other patrons while sitting on the verandah. I loved the beautiful views of the Harbour from the end of P11 building and watching the ferries drive past. As previous reviews state it is true that there is no air con or fly wire on windows and the rooms are small. Unless you leave the French doors open to capture the breeze the room tends to be stuffy. We were unsure about leaving them open overnight for security reasons and in case the possums wondered in. If you hate heat avoid Q station in hot weather. I found the room to be clean and the bed comfortable. It was lovely not to have traffic noise overnight. Some staff were good, eg the one who removed the spider, while others, although not bad, could benefit from more training. I felt a more pleasant and friendly tone from a staff member would have been better in the breakfast room when a patron got the banana bread stuck in the toaster. Also when patrons seek help with the coffee machine. May I suggest the hotel put a sign up advising guests not to put banana bread in the toaster as I advised at least two guests not to pry it out if the toaster with metal knives because that is dangerous. There is a nice common lounge area that has a coffee machine. My son loved the hot chocolate from it. He also enjoyed playing pool. If I had known how lovely the grounds were and how good the views were I would have booked a longer stay. The photos posted online don't do justice to the views. We were both sad to leave. Unfortunately we did not have time to do any ghost or historical tours there but hope we can do so one day in the future.
We stayed here as a friend gifted us a voucher. The room was reasonably well appointed but smelt musty and was dark. The soundproofing was dreadful, I could hear the man snoring in the room next door and the conversation another couple was having when they came in late at night! Also, toilets flushing. Was very stuffy at night. However, the view off the verandah is stunning and the guest lounges lovely. We ate at the Boilerhouse- absolutely superb meal! Pricey but we really enjoyed the ambience and service. Did the 8pm Ghost Tour-our third one, so we maybe could have passed in it as it was not all that different to the Family ones we did when the children were younger- despite being sold to us as something different. The breakfast was lovely- staff not really attentive but food plentiful and good quality with a lovely view once again. Not sure I would stay again; was good as a one off experience but sleep quality not great.
The Q station was not what we expected it was very hot and the rooms have no air conditioning The room was really small and we were travelling with our 11 month old son it was really inconvenient that we couldn't drive our car close to our rooms we had to catch a bus from the top of the hill down to the rooms carting everything on the bus and If we wanted to leave we had to call the bus to get back to our car - very annoying! We were booked in to stay 2 nights we didn't even stay the night, the heat with a baby and small room was unbearable. So disappointed.
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Business center
Within a short walk of Sydney Harbour National Park, Q Station Sydney Harbour National Park is within 2 miles (3 km) of Manly Wharf. This 4-star hotel has 84 guestrooms and offers conveniences like 2 restaurants, a private beach, and free self parking. On the waterfront, the hotel is also close to Manly Sea Life Sanctuary and Manly Beach.
Enjoy dining at one of 2 onsite restaurants including Boilerhouse Restaurant, which specializes in local cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All 84 rooms feature furnished balconies, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, ceiling fans, and ironing boards.
Q Station Sydney Harbour National Park features WiFi in public areas, 13 meeting rooms, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 1113 reviews