Q Station Sydney Harbour National Park4.0 out of 5.0
Recent guest reviews
This hotel is very different to what you might expect in a city the size of Sydney. It is actually situated in a National Park, at North Head, Manly. It overlooks a beautiful harbour. You cannot drive into the grounds, but must leave your vehicle in a car park at the entrance, close to the Reception. The historical structures, most of which date as far back as far as the 1830's were built to accommodate new arrivals from overseas countries who were quarantined there in earlier years before being released to live in Australia. They all have had their interiors modernised to provide comfort for hotels guests.The bedding and bathrooms are 4 star quality. There are also 3 bedroom cottages available, but don't expect luxurious furnitrure. Many of the cupboards and kitchens have been retained as they were years ago, but everything works, and you will have proper cooking facilites and plenty of space, including your own backyard. The rooms are set in various blocks and some have marvelous views. It is extremely quiet there. The surrounding bushland provides a home for many native birds and animals. A lovely private beach can be accessed at the base of the property, where there is a good restaurant and cafe. Breakfast is served in one of the historical buildings with a nice view of the harbour. You will be very comfortable there and experience a very different hotel atmosphere. A little bus will take you from reception to your room and to the other facilities on the property at call. You will feel like you are staying on an island. You can reach the hustle and bustle of beautiful Manly at any time whilst you are there. It is only a 5 minute drive away.
We were alerted to this hotel by an offer sent by Kogan Travel but a quick bit of research found the Accor website had the same offer without having to go through the hoops you would need to go through with Kogan. Our rate included breakfast and we chose to upgrade to an ocean view room, very relaxing sitting on the verandah outside the room watching the sun go down with a gin and tonic (we took our own) with only a ring tailed possum for company. The resort is spread out on a hillside so you need to be reasonably fit or make use of the complimentary shuttle buses which we found to be excellent. No sooner had you called for one and it miraculously appeared driven by a very friendly, informative driver. From our room we walked down to the Boilerhouse restaurant for dinner (book ahead it was full on the night were there) and had possibly the best meal we had had in ages. The pork cutlet and beef short rib were both melt in the mouth. Although on the downside the wait between courses was a bit long. Our waitress did tell us at the start of the meal they were 2 floor staff down but that shouldn't have impacted on the time to get food out of the immensely entertaining open kitchen. Our table overlooked the kitchen and bar and I have to say all the staff earned their money that night. Take time to explore the site because it is is a window into a bygone age and a precious gem Sydneysiders should be proud of.
My husband and I picked up a voucher from Groupon for a two night stay at the Q Station. It included a bottle of wine and free buffet breakfast each morning. We found the staff to be genuinely helpful and friendly. We left our car in the car park at reception and caught the shuttle to our room. What a magnificent spot, fabulous views over Sydney Harbour and no noise other than the birds chirping in the nearby bush. The rooms were very clean and nicely appointed and the queen bed was comfy. We found on the first night the dooner to be too warm so swapped it for the blanket. We loved the way they maintained the historical feel of the old quarantine station and the museum areas were great. We found walking around the area to be easy as the roads weren't steep and there was so much to look at especially the hospital area and Museum on the wharf. The buffet breakfast was lovely with lots of choice but a word of warning - if you sit outside you may have unwelcome guests joining you.
Short version - if you want to see Q Station, visit for half a day but don't stay or eat there. Appalling customer service & attitude from a number of staff, dysfunctional bus service, unbelievable that Accor allow this within their hotel chain. Turned away from the restaurant/bar after travelling for 12 hours, forcing us to drag our young children into Manly at 9pm. Waited on numerous occasions for a bus which never showed up - forcing us to be late for breakfast, at which point the staff closed the breakfast restaurant and told us we should have got there earlier. Left waiting for a bus at 10:00pm after a staff member drove out of the hotel grounds in a bus, abandoning us and the front desk I could go on and on but that's probably enough.
We booked a queen suite for one night. Arriving via ferry, check-in was quick and effortless. The Q station is located on North Head, the entrance to Sydney harbour, set in the historic quarantine station with an array of heritage buildings, amazing city views, and plenty of easy walks. Recommend the 15 minute walk to the Fairfax lookout, past the barracks. The accommodation was quiet and spacious, with a lounge, large bathroom and separate bedroom and views of the harbour from the balcony. Good service and food at the Boiler room. One night is not long enough to soak up the history, views and peaceful surroundings.
Fantastic, but be warned, this is a spine-chilling event! My wife, daughter and I were sceptical when we booked this tour, however, after experiencing this blood curdelling event the 3 of us are now true believers in the supernatural. The mysterious 'dark side' of the history of Q Station was graphically retold by tour guide Chris. His descriptive oritory immersed us into the horrors of the time. I genuinely witnessed a 'supernatural occurrence'. This was not a trick or an illusion; it was an uncanny mysterious phenomenon. I have no hesitation in awarding Q Station and tour guide Chris 5 stars.
Being set in a national park adds charm to the Q Station and there are parts of this hotel which are really quirky and unique but the overall service we received while staying here was the worst we experienced during our three week holiday in Australia. We only stayed one night and was told we couldn't check in when we arrived. admittedly we were 15 minutes early but the server was down so they couldn't see if our room was ready either. First it was suggested that we drive back into Manly and visit the beach there and come back later, after I asked if we could stay and use the facilities then we were told staying at the resort would be an option. You need to be shuttled everywhere, which is fine as they proved to be timely when we called for one (Once checked-in) but in the first instance we were taken to the small private beach and coffee bar and told to wait. I gave the receptionist my number and was assured they would call asap and would be back to take us to our room shortly. An hour and a half later and I had to ask the waiter in the coffee bar to call reception for me. When they eventually collected us (it was two hours), the key wasn't with the driver as I was told, but we we're driven to reception, where they didn't have the key either... Eventually I was passed a key, not told what or where the room was and had to go back to the mini bus for them to help me find out where I needed to go. The only restaurant was booked out for an event and the room service was very limited and the room itself was just ok - a little dated and cramped. The toilets were outside in another locked room which was kind of eerie and annoying in the middle of the night as it wasn't very well lit. Overall a very disappointing stay and we left as early as possible the next morning. The views from around the resort are amazing, though.
Had one night stay here with Easter special. Lovely, spacious, quiet accomm (P22), delicious dinner at Boilerhouse (although uncomfortably rushed to make ghost tour!), exceptionally terrifying ghost tour, good breakfast, delightful beach, very helpful staff. Only downside was the staff didn't seem to be aware of Easter special card, and had to follow this up to receive. Would highly recommend, but suggest longer than a one night stay to take advantage of all on offer.
We were very disappointed with this hotel. Our bathroom was separate from our room so we had to go outside (where there were lots of small animals, especially in the night) to get to it. On leaving we were told that not all the rooms are like that...would have been useful if the reception staff had given us that option when we arrived. The room itself was fine, but the fan was loud, and you could hear everything outside the room and in the adjacent rooms. We ordered rooms service one evening; the selection is limited, the portions are tiny for the price. It takes quite a long time to get out as the shuttle bus takes a bit of time to arrive after you call it. Breakfast is not bad, and the views are amazing. But this is definitely not a 4 star hotel and not worth the price. I wouldn't recommend it.
Unique accommodation and/or conference venue with plenty of opportunity to clear your head with fresh air and great views. High heels are not recommended as many steep hills and stairs. Definitely worth the effort.
Within a short walk of Sydney Harbour National Park, Q Station Sydney Harbour National Park is within 2 miles (3 km) of Manly Wharf. This 4-star hotel has 84 guestrooms and offers conveniences like 2 restaurants, a private beach, and free self parking. On the waterfront, the hotel is also close to Manly Beach and Manly Sea Life Sanctuary.
Enjoy dining at one of 2 onsite restaurants including Boilerhouse Restaurant, which specializes in local cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All 84 rooms feature furnished balconies, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, ceiling fans, and ironing boards.
Q Station Sydney Harbour National Park features WiFi in public areas, 13 meeting rooms, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 975 reviews