Novotel Sydney Rooty Hill4.5 out of 5.0
Recent guest reviews
We had a wonderful stay at Novotel Rooty Hill, close to where we were going, our room was excellent, food was great and good value for money. Customer service was above and beyond. I had an additional person with us and that was done with no problems at all and no hassles. I would recommend to family and friends.
Again my husband and I had the pleasure of staying at the Novotel at Rooty Hill. There is bottled water free of charge in the rooms which is a nice touch. The room size was ample and the bed and pillows very comfortable. Food in the restaurant was well presented and delicious. The staff were very pleasant at book in and departure. I discovered i had lost a ring in the room and Mikaela and Andrew went out of there way to look it , found it and were only to happy to send to me by post without cost. Thank you. We will certainly be staying here again,
Nice hotel, relatively well cleaned and maintained. Comfy bed. Unfortunately, the food was terrible both for dinner and breakfast. I would not reccomend eating there. Also, the elevator is currently very noisey which can be heard from your room at night. Its enough to wake you. Issues were raised with front desk staff and were promptly dismissed without acknowledgement.
Again I had the pleasure of staying at the Novotel at Rooty Hill. As usual the staff were very pleasant and accommodating. It is a nice touch that the bottled water in now complimentary, thank you. Food in the restaurant was well presented and delicious. Most certainly will be staying here in the future.
A lovely place to stay. The bed was very comfortable and the room was spacious and very clean. The bathroom was well set out and toiletries supplied. Tea / Coffee making facilities provided also.. The staff couldn't have been more friendly and helpful. Rooty Hill RSL is right next door but there is no noise it was very quiet. It is close to 2 railway stations and a bus at the door. I didn't use room service so cannot comment on it. I would definitely stay here again and recommend it.
We have stayed at the Novotel Rooty Hill many times and the reason we keep doing so is the excellent staff, service, food and rooms. We are always a large group and the process of reservations and the sorting of rooms when we all arrive is always fast and efficient.
We arrived last night to stay the weekend. We decided on this motel because it was close to Wet n Wild. We had bought season passes and were travelling from 90mins away so decided to make a weekend of it with our two kids. When we arrived, it took us a while to figure out parking and were shocked at how small the spaces were, but you can always park outside if you didn't want to go undercover. The undercover car park is really suited to smaller cars. We checked in and asked about the pool. The pool is located at the aquatic centre, as well as AMF bowling and the gym. We grabbed some towels from reception and headed over to the pool. We arrived at around 2:30 on a Saturday afternoon and they were just opening up the shallower, warmer pool to the public after lessons. The deeper, colder one was ok, but a little cool for our kids! We headed back to the room for showers (pack spare clothes if you don't want to walk back wet!) and had to call reception as we thought our shower was broken as there was no hot water. Turns out, we were told to leave it on for 10mins to heat up, which was a waste of water, and took closer to 15mins for it to be hot enough to shower under. Not sure this is just our room that is effected or a fault of the motel, but might be something to look at. We had dinner at the RSL with friends which was great. Awesome kids playgroup and TV room, highly recommended for families. Our nights sleep was disturbed by people leaving the restaurant. We were on level 1, a few doors down from it so it was quite noisy around 11/12 when our kids were sleeping, if we were to stay again we would ask for a higher room. Breakfast was great and not busy at 8am on Sunday, by the time we were leaving there was a big queue and not much room to move at the buffet. Overall, a great spot for us to stay, and would recommend to others with kids.
Clean rooms but reception service is deplorable. The talking tone most unpleasant and exceptionally rude, one goes away to relax and enjoy but end up with this receptionist who talks AT you and accusatory!
The room is spacious and clean and equipped with all the necessary facilities for a comfortable stay. Bathroom is also very spacious but lighting could be improved. Friendly counter service especially when checking in and checking out. Suggestion for security enhancement - access to the floor may only be made via swipe card.
Lovely big room, nice friendly staff at check in and check out. Housekeeping was a bit hit and miss, not sure if the sheets were clean as there seemed to be something like crumbs in the bed on the first night. Conveniently located adjoining the club where we attended a function. Small secure carpark was a bit tight to park in.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located within 2 miles (3 km) of Blacktown International Sportspark, Novotel Sydney Rooty Hill is within 3 miles (5 km) of Nurragingy Reserve. This 4.5-star hotel welcomes guests with 160 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also close to Featherdale Wildlife Park and Sydney Motorsport Park.
Enjoy dining at menu 33, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Start each morning off right with buffet breakfast served for a fee.
Novotel Sydney Rooty Hill's 160 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include free newspapers, free bottled water, and hair dryers.
Guests of Novotel Sydney Rooty Hill have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, express check-in, and free newspapers.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 979 reviews