Mercure Sydney Parramatta

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Sydney Parramatta

Front of property - evening/night
Outdoor pool, sun loungers
Superior King Room | In-room safe, individually furnished, desk, laptop workspace
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Place, Accor Stadium
    ‪6 min drive‬
  • Place, Qudos Bank Arena
    ‪6 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

Superior King Room

7.6 out of 10
Good
(4 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Sydney

Located in Rosehill within a short walk of Rosehill Gardens Racecourse, Mercure Sydney Parramatta is within a few miles (5 km) of other popular sights such as Westmead Hospital. This 4.5-star hotel welcomes guests with 165 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Rosehill Gardens Racecourse - 5 min walk - 0.3 miles
  • Westmead Hospital - 6 min drive - 2.9 miles
  • Accor Stadium - 6 min drive - 4.1 miles
  • Qudos Bank Arena - 6 min drive - 4.1 miles
  • Sydney Showground - 7 min drive - 4.3 miles

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Meraki Merchants - ‬13 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Piccolo Me - ‬18 min walk
  • ‪Hunter And Barrel - ‬14 min walk
  • ‪5 Loaves Cafe - ‬8 min walk

About this property

Mercure Sydney Parramatta

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Mercure Sydney Parramatta have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for AUD 20 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include an outdoor tennis court, conference space, and a business center.
Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 17 065 560 885

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

Are free cancellation options available at Mercure Sydney Parramatta?

Mercure Sydney Parramatta offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Sydney Parramatta?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on Oct 31, 2025 start from $122.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Sydney Parramatta?

This hotel is situated in Rosehill within a short 10-minute walk of Rosehill Gardens Racecourse and also 19 minutes on foot from Westfield Parramatta Shopping Centre. You'll also find Qudos Bank Arena and Accor Stadium within a short drive.

Will I be able to park at Mercure Sydney Parramatta?

Yes, covered parking is offered for AUD 20 per night with in/out privileges. Accessible parking is also available for guests.

Does Mercure Sydney Parramatta include a casino on the premises?

No, Mercure Sydney Parramatta doesn't have a casino.

Is there an indoor pool at Mercure Sydney Parramatta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Mercure Sydney Parramatta good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Mercure Sydney Parramatta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Sydney Parramatta feature a restaurant that includes a breakfast menu?

Yes, Mercure Sydney Parramatta serves breakfast for a surcharge each morning at M Restaurant and Bar.

Does Mercure Sydney Parramatta allow pets to stay for free?

No, pets aren't allowed at Mercure Sydney Parramatta though service animals are welcome.

Are there connecting rooms at Mercure Sydney Parramatta?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mercure Sydney Parramatta?

The closest major airport to Mercure Sydney Parramatta is Sydney Airport (SYD), which is 15.5 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Mercure Sydney Parramatta?

No, there aren't any guestrooms with balconies at Mercure Sydney Parramatta.

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Stayed 1 night in Jul 2025

6/10 Okay

Gautham

Disliked: Property conditions & facilities
Not upto accor standards or 4* accommodation, also utensils not cleaned properly or too old for breakfast
Stayed 3 nights in Jul 2025

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness
On the advertising it says pay films but that’s not true and I can’t even control the air conditioner as it lock. Other than that everything was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald, Minto

Stayed 6 nights in Apr 2025

8/10 Good

Peter

Traveled with family
Stayed 2 nights in Jun 2025

8/10 Good

yvonne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We missed the horse in the foyer. We could use some breakfast bowls & cutlery in the room. We like having the fridge. We love the room size & location.
Sunrise from the bed.
Alfred St bridge.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristian

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Upgraded to another room. Clean, friendly environment.will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good business hotel
Stayed 1 night in May 2025

4/10 Poor

Sioun

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tok

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in May 2025

6/10 Okay

Oriella

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room had just been touched up with paint and still had the industrial heater in the room - the smell was horrible. Add to this the extremely outdated facilities and threadbare carpet it was not a great stay. Front office tried to help but were not even able to provide an invoice on checking out!
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, comfortable, clean & good breakfast, although probably due for a bit of an upgrade in the near future
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed comfy, bathroom excellent. Staff were welcoming Would highly recommend hotel
Stayed 1 night in May 2025

6/10 Okay

Deanna

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Cleaners need some training

Check in was easy and hassle free, it is unfortunate that the rooms are not maintained or cleaned well. Calcium build up and mould in shower, dust caked between skirting board and carpet. I’m not sure how hard it is to use a crevice attachment on the vacuum unit. Poor job from the cleaners that’s for sure.
Stayed 1 night in May 2025

10/10 Excellent

DIno

Stayed 2 nights in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Stayed 2 nights in May 2025

8/10 Good

Pasquale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Here Again

Stayed 2 nights in May 2025

10/10 Excellent

Ben

Stayed 1 night in Apr 2025

4/10 Poor

Russell

Liked: Cleanliness
Disliked: Property conditions & facilities
Wet brown patch in the bathroom ceiling. Scrunched up plastic shower curtain. Really run down
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Business traveler

Horrible n that's just the start.

I stayed at this property for 8 nights and was very disappointed with the overall experience. Dirty dishes were left on the floor outside rooms for over 24 hours without being cleaned up, which was quite unhygienic and unpleasant. During my entire stay, the staff never greeted me or offered any kind of welcome, which made the atmosphere feel cold and uninviting. The room itself lacked basic modern features—there was no smart TV, and the Foxtel service was fuzzy and didn’t work properly. I attempted to order room service and called repeatedly for over an hour with no answer. Eventually, I gave up and went across the road to eat. To top it off, the checkout experience was just as impersonal. The staff member at the desk didn’t speak to me at all—she simply handed me the bill with the EFTPOS machine beside it, offering no goodbye or thank you. Overall, the lack of hospitality and poor service made for a disappointing stay. I would not return or recommend this hotel.
Stayed 8 nights in Apr 2025

6/10 Okay

Rohit

Traveled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great selection of food outlets as well as a supermarket across the road and a pub that does really great food.
Stayed 2 nights in Apr 2025