Skip to main content
Beginning of main content

Recent guest reviews

This hotel is located in a very old building. The guest rooms and a lounge are nicely decorated. The hallways and reception areas are run down. The staff is very friendly and helpful, There are laundry machines operated by tokens one can purchase at reception. The heater in my room did not emit warm air for the first few days. I had to make do with a space heater. When the heater did start to work, it emitted too much heat. I had to turn it on and off periodically myself to keep the temperature in the room moderate.

Very pleasant surprise stay at a well located hotel.

The hotel was conveniently located on a main street in Sydney, but easily accessible. Great elevator access from ground floor, especially with large luggage in tow. Rooms are small, but very clean and modern.

The Pensione Hotel is a perfect location to explore downtown Sydney and is close to great food and the famous Paddy's Market. There is a free shuttle bus (555) that stops outside the hotel and goes to Circular Quay and the Rocks area. The Hotel offers all amenities and you can take your own breakfast food in the Guest Lounge which has tea making facilities and microwave, etc. There are many good restaurants within a couple of blocks for lunch and dinner.

Hello, Its usually not hard to please me with a hotel, I just want a clean room, decent bed and wifi connection! I came hear expecting a lot worse but was pleasantly surprised. The location is perfect to get to any major part of Sydney. The room is decent size. My bed was clean and perfectly made. Everything looked really clean and i was expecting to see some kind of bug or cockroach but Im so glad I didn't . No bugs here! Under the bed did look dirty and there was a receipt from a past guest. I think they can do a little better vacuuming up the room! One time the hot water cut out after being on just a few minuets, but this only happened once! They charge for a breakfast box $10 save it and go to a cafe instead. There is a commons area, microwave, coffee etc. There is machines to wash your clothes.I called the front desk a few times and they were always happy to help. I would use this hotel again. I kind of wish i booked a few more nights. you can use the 20 limo charge from the airport or take the train from the airport. and get off on central or townhall station.

I really enjoyed my 3 nights at Pensione Hotel. Very comfortable, clean, and good customer service! Easy walk to so many places from this hotel!

My experience at the hotel was fine. it is located close to the train station back to the airport. The hotel was completely fine, but nothing special. The room was very small but I suspected that. The bathroom was nice though. The front desk person when i checked in wasn't very knowledgeable, but the staff person in the morning when i checked out was great. WiFi was slow and didn't work well in the room. I was only there one night as a layover so didn't need much.

The hotel is accessed by elevator from the door on George St. Reception on the first floor. Check-in was easy and staff friendly. My room was very small, and it appeared that many of the rooms are also small. There is a good size bathroom with shower, flat screen TV and mini fridge in the room. I found the hotel very clean, both rooms and public areas. The free CBD bus stops right outside the hotel as well as many other bus routes. There is a market a couple blocks away with a fantastic variety of fresh fruit and veg.

Interesting hotel with character. Clean and comfortable room, though a bit small. Convenient location for our time spent in Sydney, and size was not too much of a problem as most of our time was out in the city. On free bus route, which was a plus for seeing as much of the city as possible. Be aware of the unique entrance through an arcade, especially if you arrive late.

The hotel is not special but in a great location easy to get from the airport by train and just a $30 cab ride back. Close to Darling Habor, the marketplace and 20 minute walk to Circle quay.

to compare this hotel to a US hotel Motel 6 would be a luxury! The room contained a bed, tiny wardrobe, a lamp and phone. The bathroom had 2 very thin bath towels, a bathmat, no hand towel, tiny soap for shower, no bath! After our 18 hr plane journey from the States, I was beyond caring. Took 2 sleeping pills turned on white noise machine but could not sleep with the constant music beat from night-club underneath my room. By 3 am I figured it will stop soon, went to front desk and was told it has nothing to do with them, it just happens to be underneath!!! He told me to be out of room by 10 and they would move us to a quieter room. Packed up once more out by 10 but no room ready for us! After several hours got room on second floor, quieter but no window. After paying close to $1,000 for six nights I could not believe how bad this was

The hotel is a lot cleaner than the Great Southern Hotel I stayed at a few days earlier. The front desk staff was cheerful and helpful. The hotel didn't charge a fee to store my suitcase for 3 hours after check-out while I shopped before being picked up by the airport shuttle.

Pensione Hotel is a small hotel that does not have a hotel shuttle from airport. It's best to take a taxi from the airport and take the O'Riordan street and not the highway because it's more expensive. The hotel is in the middle of Chinatown which is great for walking to restaurants. The reception is on the 1st floor so stay on ground level to use the elevators but the hotel is so tiny and circled and even if you take elevators there are still so many stairs to take so be aware of that. The rooms are so tiny and so are the hallways but I really enjoyed it. We traveled to Melbourne and New Zealand and stayed at other hotels although they were larger, we missed Pensione Hotel the best. We got there early and check in is still 14:00 but it was already ready for us so that was a nice bonus. They had enough towels for all of us, unlike other hotels.

Good location. Clean. Bus stop near from door. Very small room with limited storage and lighting. Near Chinatown, mostly Asian food in area.

The hotel staff was friendly and the location was very conveniently located near the train station. I was there only overnight and the access to town and restaurants was helpful. The area turned a little tougher at night but the hotel staff was well aware and locked the doors at 10 PM. The room was nicely furnished and clean. It had a nice coffee/tea service, min-fridge and room safe. Just be aware though that when they say petite, they mean it. I would stay there again if in the city.

631-635 George Street Haymarket NSW

Hotel highlights

  • Steps from Capitol Theatre and World Square Shopping Centre
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Sydney Central Business District, 1831 Boutique Hotel is next to popular attractions like Capitol Theatre and World Square Shopping Centre. This 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.


Rooms

The rooms are heated and have an array of amenities, including coffee makers, safes, and ironing boards. 82-cm LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

1831 Boutique Hotel features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. There's discounted offsite parking, and a shuttle from the hotel to the airport (available on request) for AUD 16 per person. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. This hotel also has a terrace.

Room options

Deluxe Trio

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Trio Room

1 Double Bed and 1 Twin Bunk Bed | 2 Twin Beds and 1 Twin Bunk Bed | Sleeps 3

Family Room

2 Double Beds and 2 Twin Beds | Sleeps 6

Matchbox

1 Twin Bed | Sleeps 1

Guest reviews for 1831 Boutique Hotel

Everyone (2) Couples (2) Family (5) Other (5) Friends (2)
4
Families

This hotel is located in a very old building. The guest rooms and a lounge are nicely decorated. The hallways and reception areas are run down. The staff is very friendly and helpful, There are laundry machines operated by tokens one can purchase at reception. The heater in my room did not emit warm air for the first few days. I had to make do with a space heater. When the heater did start to work, it emitted too much heat. I had to turn it on and off periodically myself to keep the temperature in the room moderate.

By on Aug 10, 2019

Review comment responded on Aug 10, 2019

Good evening, First of all thank you so much for your review, all your comments help us to improve and be better every day! Our hotel is located in a Heritage building which is protected by the Government, which means big structural changes cannot be done but we are going to refurbish all the rooms very shortly, We are so exited! We are so sorry to hear about your experience with the aircon and the heater, as you mentioned our staff is always willing to help as much as we can. We are also investigating where is the default in our heating system. We want to thank you also the mention to our staff, all of us work so hard every day and comments like yours pushes us to keep doing what we enjoy most, guest services! We hope to see you again in 1831 Boutique Hotel, is always a pleasure have guests like you! Warm Regards, 1831 Boutique Hotel Team

4
Everyone

By on Nov 18, 2018

Review comment responded on Nov 18, 2018

Thankyou for taking the time to leave your feedback. It is great to hear you enjoyed your stay and we look forward to welcoming you back no your next visit.

4

great location

Everyone

Very pleasant surprise stay at a well located hotel.

By on Jan 9, 2017

Review comment responded on Jan 20, 2017

Dear valued guest, It is great to see that you enjoyed most aspects of your stay with us. It is however disappointing to read that you fond that the public areas need a sprucing up. This is certainly something we are working on and constantly undergoing refurbishments. We hope to welcome you back in the near future. Warm Regards,

4

great couple's trip

Couples

The hotel was conveniently located on a main street in Sydney, but easily accessible. Great elevator access from ground floor, especially with large luggage in tow. Rooms are small, but very clean and modern.

By on Dec 31, 2015

4

great location

Singles

The Pensione Hotel is a perfect location to explore downtown Sydney and is close to great food and the famous Paddy's Market. There is a free shuttle bus (555) that stops outside the hotel and goes to Circular Quay and the Rocks area. The Hotel offers all amenities and you can take your own breakfast food in the Guest Lounge which has tea making facilities and microwave, etc. There are many good restaurants within a couple of blocks for lunch and dinner.

By on Jul 14, 2015

5

convenient stay in sydney

GetawayWithFriends

Hello, Its usually not hard to please me with a hotel, I just want a clean room, decent bed and wifi connection! I came hear expecting a lot worse but was pleasantly surprised. The location is perfect to get to any major part of Sydney. The room is decent size. My bed was clean and perfectly made. Everything looked really clean and i was expecting to see some kind of bug or cockroach but Im so glad I didn't . No bugs here! Under the bed did look dirty and there was a receipt from a past guest. I think they can do a little better vacuuming up the room! One time the hot water cut out after being on just a few minuets, but this only happened once! They charge for a breakfast box $10 save it and go to a cafe instead. There is a commons area, microwave, coffee etc. There is machines to wash your clothes.I called the front desk a few times and they were always happy to help. I would use this hotel again. I kind of wish i booked a few more nights. you can use the 20 limo charge from the airport or take the train from the airport. and get off on central or townhall station.

By on Nov 18, 2014

5

great hotel and great location

GetawayWithFriends

I really enjoyed my 3 nights at Pensione Hotel. Very comfortable, clean, and good customer service! Easy walk to so many places from this hotel!

By on Oct 16, 2014

3

quick overnight stay

Singles

My experience at the hotel was fine. it is located close to the train station back to the airport. The hotel was completely fine, but nothing special. The room was very small but I suspected that. The bathroom was nice though. The front desk person when i checked in wasn't very knowledgeable, but the staff person in the morning when i checked out was great. WiFi was slow and didn't work well in the room. I was only there one night as a layover so didn't need much.

By on Jan 1, 2014

5

great hotel in cbd

Singles

The hotel is accessed by elevator from the door on George St. Reception on the first floor. Check-in was easy and staff friendly. My room was very small, and it appeared that many of the rooms are also small. There is a good size bathroom with shower, flat screen TV and mini fridge in the room. I found the hotel very clean, both rooms and public areas. The free CBD bus stops right outside the hotel as well as many other bus routes. There is a market a couple blocks away with a fantastic variety of fresh fruit and veg.

By on Sep 26, 2013

4

convenient and clean

Families

Interesting hotel with character. Clean and comfortable room, though a bit small. Convenient location for our time spent in Sydney, and size was not too much of a problem as most of our time was out in the city. On free bus route, which was a plus for seeing as much of the city as possible. Be aware of the unique entrance through an arcade, especially if you arrive late.

By on Aug 25, 2013

url importing https://www.orbitz.com/Sydney-Hotels-1831-Boutique-Hotel-.h1124691-p2.Hotel-Reviews