Popular property highlights

Free self parking
Free valet parking
Indoor pool
Business center
Laundry facilities

Located in Suzhou City Centre within 2 miles (3 km) of Hanshan Temple, Shangri-La Hotel Suzhou is within a few miles (5 km) of Lingering Garden. This 390-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Tiger Hill is also nearby.

Dining

Enjoy dining at Coffee Soo, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.

Shangri-La Hotel Suzhou's 390 recently renovated rooms provide minibars, free bottled water, and laptop-compatible safes. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include ironing boards and desks.

Rooms

Shangri-La Hotel Suzhou features an indoor pool, a children's pool, and a 24-hour fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle for CNY 1100.00 per room one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and an outdoor tennis court.

Property features

  • Free WiFi and wired Internet in rooms
  • Free valet and self parking
  • Onsite dining
  • Indoor pool

Highlights

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Shangri-La Hotel Suzhou provides an outdoor tennis court and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. 3 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site.

Shangri-La Hotel Suzhou has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 390 
  • Babysitting or childcare 
  • Number of floors - 54 
  • Tennis on site 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Luggage storage 
  • Shopping on site 
  • Laundry facilities 
  • ATM/banking 
  • Concierge services 
  • Children's club 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Outdoor tennis court 
  • Free self parking 
  • Year Built 2007 
  • Number of restaurants - 3 
  • Number of meeting rooms - 3 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

Shangri-La Hotel Suzhou offers 390 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in April 2014.

  • Premium TV channels 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Television 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • In-room massage available 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free wired high-speed Internet 

Where to Eat

Club Red - Onsite pub.

Buffet breakfasts are available for a surcharge.

Nishinura - This restaurant serves lunch and dinner.

Coffee Soo - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

  • Golfing nearby 

Spa Services

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 161 per person (approximately)
  • Airport shuttle fee: CNY 1100.00 per room (one way)
  • Rollaway bed fee: CNY 349.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


Sorry, we seem to have had an issue loading our review content. Try again?