Pingjiang Lodge Suzhou4.0 out of 5.0
Recent guest reviews
On paper this place sounded really nice. In reality the bedroom carpets are filthy, the electrics intermittent, general state of the rooms and garden neglected, and breakfast was just about adequate. This place needs an overhaul, including a new manager. And, by the way, staff speak no English, not a major issue unless you don't speak Chinese and have issues to resolve. Our local guide tried his best to get things resolved. I cannot recommend this hotel.
Second time I 've been here and found that the place is starting to look a bit shabby. However, rooms are lovely with Chinese-style furniture & clean on-suite bathroom. It's great for atmosphere and is ideally located near Pingjiang road. This time the room was along the canal but we didn't hear the noise. In any case everything shuts at 10.30 pm. Ideally located and you can do a lot on foot from here. Don't know if they do breakfast: we ate outside. The staff are useless and it's the only downside to this pretty accommodation. It took the first guy over half an hour to check us in and he rang the room very late because he'd not scanned our passports properly. The following morning the next receptionist asked us for the passports again as the scans were not clear. Huge waste of time (get a new scanner????).
This historic lodge is seriously charming if a little dilapidated. It is right in the centre of a lovely district. If you come in winter be sure to bring warm pyjamas and clothes. Breakfast somewhat meh.
We went for the second time to this very charming hotel in the pedestrian area of PingJiang Lu. From there you can easily walk and enjoy the historical area. The rooms are very comfortable and spacey, we had a wooden bath tube and the room was very quiet and romantic. Some of the public areas would require some renovation (carpet in the stair and corridor) but In general the hotel with its courtyards and small garden is very nice and offers a unique experience. We love this place and will come back again. Different comment on the breakfast which is in a nearby external building: this is really in need of a deep cleaning as the carpet has thousands of dark greasy spots, the table cloths are torn in most sides... and little choice for the food (it would be much better if they would have a kind of Chinese and international buffet and a cook to prepare for example eggs and noodles in front of you like in other places of this nice hotel chain), so book the hotel but have breakfast somewhere else!
On the face of it, this place should have a lot going for it - ancient building with lots of courtyards, historic furniture but with modern plumbing and electrics. In fact, when the walls were painted, much of it dripped on to the old woodwork, where it was left. The plaster was peeling from the walls and that on the outside was black with mold. The paving stones in the courtyards were badly spaced and uneven and all the courtyards were choked with weeds. The carpet was filthy and hadn't even been swept around the beds. The only good thing to be said about the carpets was that they probably made the floor a little softer than the beds!!! The room was also very dark and neither the fridge nor the safe worked. Breakfast was served in another building across the street, the entrance to which took some finding. It had to be ordered the night before and consisted of bacon or meatballs, fried egg or plain omelette and hash browns. This was served with coffee or tea and a request for a second cup of coffee was greeted with amazement, though finally satisfied.
Wow, a hard one. Let's start with the good: seriously cool property. Historic building and the rooms are decorated with old furniture, things like traditional canopy beds and wooden bathtubs. For those of us who don't get many opportunities to experience this, it was awesome. But, yes, there's a feeling of neglect; grubby carpet and peeling paint in our room, dusty lobby. Expensive breakfast and unfriendly front desk service. One night. We had three rooms for six people -- two "king" rooms, each with a canopy bed and which shared a little courtyard, and a "double" room with two "couch" style beds. Unfortunately in this double room, the couch back of the bed blocked the air conditioning. The location is good; well located on Pingjianglu, a shopping street with cafes and whatnot. A nearby hostel has a good breakfast, and street food breakfast (breads and fried dough) are available right in front of the hotel for 1-2 Yuan apiece. I recommend, reservedly. If you're visiting China and you want an opportunity to sleep in a canopy bed and bathe in a wooden bathtub, if you want views of courtyards and to experience a courtyard house, and if you are willing to overlook some lack of upkeep, then go for it! After nearly a month in China, we thought this our most interesting hotel.
The Lodge is beautiful and build in the Ming style. Our kids and we, the parents had a large room with typical Chinese elements. Our room even had 2 airco's. The bathrooms are modern and had a shower and a separate bath. We could not hear a thing from outside. The lodge is close to the old center and about 30 min walk to the shopping area. The beds are good; nothing to complain. The staff hardly speak English; communication is then somehow difficult. But once you have passed this barrier, it is a great place to stay.
One of the most fascinating places I've every stayed. We enjoyed exploring the numerous small gardens in the lodge and having Chinese antique furniture to use. Yes, the carpets were worn and the bed was harder than western beds, but that was the case in many of the hotels we stayed at in China. I wouldn't want it to look spic-n-span new as parts are 450 years old! Our room smelled fine. The staff was helpful; we had reservations and did check in with our Chinese guide. The staff was helpful when I asked about wifi and checkout was quick and easy. Of course the rooms open onto the gardens--that's the way the houses were designed! The rooms had all the modern amenities: TV, wifi, heating, teapot and good bathrooms.
First the good- this is a 'heritage' property that was put together by combining 2 original Ming era homes in the historic Pingjiang area. It is evident that the owners at some point undertook a significant amount of expenditure to renovate the complex, adding modern bathrooms and antique or faux antique Chinese furniture in keeping with the ethos of the hotel. After walking through numerous mansions/gardens that are tourist sites, the Pingjiang Lodge gives you the chance to experience what living in such a place might feel like; especially at night when darkness descends and the lamps are lit, the place oozes atmosphere. It is also a short 10-15 minute walk away from some of the major tourist sights- the Humble Administrator's Garden, the Ouyuan or Couples Garden, the Lion Forest garden and the Suzhou Museum. Finally, it is located BANG on the Pingjiang Street, one of the key tourist streets of Suzhou, lined with Botique-y shops and restaurants. HOWEVER!! The place is rough around the edges, even where it doesn't need to be. The hideous carpeting around the place and in the rooms looks and smells like it was pulled out of the kennel recently, the towels have holes in them- easy to fix things like these keep popping up, giving the impression of the owner having bought the place and then abandoning it to the ineffectual staff. Finally, a word on the service. For one thing, their English speaking abilities leave a LOT to be desired. For other hotels, this might be ok, but for a hotel like this which seems to attract a lot of non-Chinese clientele, this is inexcusable. In addition, at least some of their staff seem to be ignorant of the basic sights of Suzhou. One gentleman I asked about the location of Shantang Jie Lu - one of the main tourist streets in Suzhou- had to finger surf the map until he stumbled upon it-I would have been quicker had the map been in English. So all in all an interesting atmospheric hotel that needs to serious intervention and supervision if it wants to achieve even some of the potential that it clearly has. PS: If you can, ask for a quick tour of the main suite of the hotel, which is pretty spectacular- especially its 'circular' bed.
As many reviewers comment, this a very historic property. That alone makes it worth a stay. however carpets are stained, there is a musky odor ans there is no breakfast. It is well-situated. The staff lacks charm. the bathroom is modern, The bed is hard. For one night it is fine, for more I don't know.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 184 reviews