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Park Hyatt Suzhou

4.5 star property

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Exterior
Serves dinner and brunch
Park Executive Lakeview Terrace Suite | Minibar, in-room safe, individually decorated, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Ferris Wheel
    ‪7 min walk‬
  • Place, Suzhou International Expo Center
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for 1 King Lake View

1 King Lake View | View from room

1 King Lake View

  • Lake view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Lake view

Park Lakeview Terrace Suite

  • Lake view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Garden View

1 King Garden View | Minibar, in-room safe, individually decorated, desk

1 King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Deluxe

1 King Deluxe | Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 747 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe | Minibar, in-room safe, individually decorated, desk

2 Twin Deluxe

  • 721 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Terrace Suite

Park Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Terrace Suite

  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Executive Lakeview Terrace Suite

  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for 1 King Skywheel View

1 King Skywheel View | Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View | Minibar, in-room safe, individually decorated, desk

2 Twin Skywheel View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Park Lakeview Suite

Park Lakeview Suite | Lake view

Park Lakeview Suite

  • Lake view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Lobby lounge

Shangri-La Yuanqu, Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 37 reviews
$95 nightly
The price is $101
Apr 26 - Apr 27
Total with taxes and fees
Shangri-La Yuanqu, Suzhou

About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Park Hyatt Suzhou is 1 mi (1.6 km) from Jinji Lake and within a 10-minute drive of other popular attractions like Gate to the East. This 178-room, 4.5-star hotel has indoor private hot tubs along with a restaurant and a full-service spa. It's connected to a shopping center in central Suzhou, and a short drive from Suzhou Ferris Wheel and Suzhou International Expo Center.

What's nearby

  • Jinji Lake - 4 min walk - 0.3 miles
  • Suzhou Ferris Wheel - 7 min walk - 0.4 miles
  • Yuanrong Times Square - 2 min drive - 0.8 miles
  • Suzhou International Expo Center - 2 min drive - 1.0 mile
  • Suzhou Culture and Arts Center - 2 min drive - 1.2 miles

Getting around

  • Yixing High-Speed Railway Station - 16 min drive
  • Xinghu Jie Station - 16 min walk
  • Wuxi (WUX-Shuofang) - 59 min drive

Restaurants

  • ‪Living Room - ‬7 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬13 min walk
  • ‪Apartment 208 - ‬9 min walk
  • ‪KFC 肯德基 - ‬8 min walk

About this property

Park Hyatt Suzhou

Park Hyatt Suzhou features a full-service spa, an indoor pool, and a gym. There's limited parking, and an airport shuttle (available 24 hours) for CNY 1300 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 65-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, MP3 docks, and sitting areas are also available.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.

Similar properties

Indoor pool
Hyatt Regency Suzhou
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 142 reviews
$133 nightly
The price is $141
Apr 12 - Apr 13
Total with taxes and fees
Hyatt Regency Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Is free cancellation available at Park Hyatt Suzhou?

Park Hyatt Suzhou provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Park Hyatt Suzhou?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Suzhou on Apr 6, 2026 start from $257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Park Hyatt Suzhou?

This hotel is situated in Suzhou Industrial Park within a short 19-minute walk of Jinji Lake and also 12 minutes on foot from Suzhou Ferris Wheel. You'll also find Suzhou Center Mall and Yuanrong Times Square within a short drive.

Is parking available on site at Park Hyatt Suzhou?

Yes, though parking is limited parking.

Is a spa located at Park Hyatt Suzhou?

There is a full-service spa available for guests to enjoy and services include couples treatments and body scrubs.

Does Park Hyatt Suzhou have luxury amenities?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a restaurant, and a full-service spa at this hotel.

Does Park Hyatt Suzhou feature a casino?

No, Park Hyatt Suzhou doesn't have a casino.

Will I find an indoor pool at Park Hyatt Suzhou?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What will couples enjoy most about a stay at Park Hyatt Suzhou?

There are many amenities for couples at this hotel, including a private indoor hot tub as well as a restaurant and an indoor pool.

Are there hot tubs at Park Hyatt Suzhou?

No, but guests can enjoy a steam room at this hotel.

Does Park Hyatt Suzhou feature a restaurant that includes a breakfast menu?

Yes, Park Hyatt Suzhou serves buffet breakfast for a surcharge each morning at Living Room.

Will Park Hyatt Suzhou allow pets to stay for free?

No, pets aren't allowed at Park Hyatt Suzhou.

Are there connecting rooms at Park Hyatt Suzhou?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Park Hyatt Suzhou?

The closest major airport to Park Hyatt Suzhou is Wuxi (WUX-Shuofang), which is about 21.4 mi away.

Are there rooms with balconies that I can book at Park Hyatt Suzhou?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and garden views.

Park Hyatt Suzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lin

Stayed 1 night in Dec 2025

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Wei

Traveled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

chinching

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025

10/10 Excellent

PEI-CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023

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