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Holiday Inn Jasmine Suzhou

4.0 out of 5.0

Recent guest reviews

This was not what I was expecting for Holiday Inn. Newly renovated and clean hotel with great amenities. The lobby was large bright and welcoming. A break from the outside with comfortable chairs in lobby. The breakfast area was spacious and food had wide selection. For breakfast both East and West tastes. The rooms were great, shower room nice and bright with new fixtures. Dividing wall between bed and shower is glass with motorized blind within glass. Very comfortable beds and wish I could have stayed longer.

I booked ahead with breakfast option. As a platinum elite member I rarely get upgraded, but here I got a huge room with the most space of any hotel I stayed at in China. One of the few places that included a channel guide to TV which was helpful to find English channels. In a good location which had several restaurants in walking distance. Breakfast was buffet with plenty of Asian and western options.

Disabled room was a smoking room. When I asked for an air freshener I was curtly told to open the window. There was no seat in the shower not one available in the hotel. Reaction to this problem was very defensive. Eventually after to Chinese friends intervened they found an old chair in their store which was upholstered. No restaurant owned by hotel so had to pay separately. Restaurant closed at 20h30. Good location but hotel is showing its age and needs renovation.

The hotel was booked by our tour company, China Highlights. It is a convenient location, close to shopping and restaurants. It has a Starbucks café off the lobby, which is very handy. Our room was large, with a comfortable king bed and a good sitting area and work-desk. The bathroom was a good size and the shower had a good supply of hot water. The room safe held all our necessary items and it was quiet - so a good night's sleep for the 2 nights. The breakfast was included with the room, and since it opened at 6am, we were able to get a good, filling breakfast before we started our daily tours. This was especially important when we had an early morning train to catch. The buffet had a great selection of both Chinese and western food. It is a short walk to the shopping areas near the hotel. There is a lot of choice for restaurants as well. We'd certainly stay here again.

We spent two nights here. It is centrally located making for an easy walk to shops and restaurants. The room was clean and spacious and the bed was comfortable. The bathroom was nicely appointed. The room temperature was on the warm side due to the central air conditioning having been turned off. However, we were able to use the fan on the thermostat to bring the temperature down. The breakfast provided was adequate at best. We would consider staying here again.

The location of the hotel is the main reason for staying here. It is right smack in the center of the heart of Suzhou's city centre, Stone Road. Right behind it is a food street with local street delicacies and small restaurants. It is also within walking distance to the popular ancient towns of Suzhou. The suite is big and comfortable. Soundproofing is not that good as I can hear my neighbours talking.

The Holiday Inn Suzhou is situated very close to the old town and all the local area attractions. We stayed for only 1 night as we didn't have too much time in Suzhou, and it was a decent place to sleep. The room was very large and had a relatively nice view, but despite the fact that we requested a non-smoking room, we were given a smoking room. We wanted to change the room but since it was already very late we decided to stick with it. Other than the smoking room mixup, the room was fairly clean and the beds were pretty comfortable. The bathroom was also rather quirky with the shower almost being dangerous. The shower had a rather interesting design quirk where the drainage was at the highest point in the shower. This made the shower very slippery and uncomfortable, and my dad almost slipped in the shower. Something should definitely be done about that. Breakfast was on the 6th floor and this was by far the most disappointing part of our stay here. The breakfast area was very cramped and the food options, while plentiful, were not up to par with other hotels of this caliber in China. For 90RMB, I would usually expect something more. If you stay at this hotel, go for a local breakfast place(of which there are many) for a much cheaper and tastier experience. All in all, the Holiday Inn Suzhou certainly isn't the best choice, but if you want easy access to the old city and don't spend too much time in the hotel proper, this is actually a pretty good place to stay in!

Room was very nice and clean. Quite spacious bathroom and space for two armchairs in addition to the beds in the main room. It was non-smoking and on the 18th floor, so a great view, as well. A friend who stayed in another room selected a non-smoking room but her room smelled a lot like smoke. Service was good. Check in staff spoke relatively good English and I was able to change money there, as well. The location is very convenient to the Metro and bus, and is located in an area that is quite lively, even at night (which is pretty rare for China). There is a Starbucks in the lobby. Only thing to watch out for: the website says there is a lobby bar but it is nowhere to be found and the staff didn't understand when we asked them.

I stayed here for 4 nights and the over all experience was great. The room are spaces and clean. Bed are comfortable but the pillows were rather too soft. Do ask for higher floor as the view outside the window is great, you can see all the low rise building at this beautiful old city. Suzhou ancient old city and city wall just a 5 mins drive away. The location were great for travellers or businessmen, very centralise and convenient to visit this beautiful city of Suzhou. The food at the breakfast counter in level 6 were average. There is a Starbuck coffee chain just right beside the registration counter located at the first level which open from 9am to 10pm everyday. Overall experience in this hotel was great, will stay here again for my next visit in Suzhou.

Stayed here for 3 days and have to say it's easy to get to. If you are coming from Shanghai by high-speed train go to the main station (not north) and this hotel is 2 stops. Its located at Shi Lu ( stone road) and go out exit 9. You will see it on the south side. The hotel is a bit older but the rooms are large and clean. The staff are quick (sometimes too quick) and very efficient. The level of English is not top notch but they will try their best to understand. Due to its location you can easily access all the tourist sites in suzhou via metro easily. Also just 5 minutes away ( walk in direction of bank of china and head that direction) is the famous night shopping street Shandong road Overall this hotel is very reasonably priced, centrally located and has large rooms.

345 Chang Xu Road Suzhou Jiangsu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Health club

Located in Gu Su District within a mile (2 km) of Suzhou Embroidery Research Institute, Holiday Inn Jasmine Suzhou is within 2 miles (3 km) of Suzhou City Moat. This 4-star hotel welcomes guests with 304 rooms and conveniences like free in-room WiFi, free self parking, and a health club. It's in central Suzhou and also close to Metro Shopping Mall and Xuanmiao Temple.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


All 304 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Sofa beds, minibars, and coffee makers are also standard.

Property features

Guests staying at Holiday Inn Jasmine Suzhou enjoy a health club, a sauna, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Deluxe Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Superior Room

Full 1 | King 1 | Sleeps 3

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Superior Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 508 reviews