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HARRIS Hotel & Conventions Gubeng Surabaya

4.0 star property

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Photo gallery for HARRIS Hotel & Conventions Gubeng Surabaya

Reception
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing
Lobby lounge
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Bangka 8-18, Surabaya, East Java, 60281
  • Place, Surabaya Plaza Shopping Mall
    ‪11 min walk‬
  • Place, Grand City Surabaya
    ‪15 min walk‬
  • Place, Tunjungan Plaza
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Executive Room

Minibar, in-room safe, desk, soundproofing

Executive Room

  • Sleeps 2

View all photos for Suite

Living area | 42-inch Smart TV with digital channels

Suite

  • Sleeps 2

View all photos for Executive Room, 1 Double or 2 Twin Beds

Executive Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Double or 2 Twin Beds

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (HARRIS)

Deluxe Room (HARRIS) | Minibar, in-room safe, desk, soundproofing

Deluxe Room (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, soundproofing

Premium Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Economy Room (SMART)

Economy Room (SMART) | Minibar, in-room safe, desk, soundproofing

Economy Room (SMART)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Smart Room

Minibar, in-room safe, desk, soundproofing

Smart Room

  • Sleeps 2

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • Sleeps 2

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Aloft Surabaya Pakuwon City

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 5 reviews
$49 nightly
The price is $54
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About the neighborhood

Surabaya

Located in Surabaya Center, HARRIS Hotel & Conventions Gubeng Surabaya is a leisurely stroll from sights such as Submarine Monument and Surabaya Plaza Shopping Mall. This 152-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Surabaya Plaza Shopping Mall - 11 min walk - 0.6 miles
  • Grand City Surabaya - 15 min walk - 0.8 miles
  • World Trade Centre - 17 min walk - 0.9 miles
  • Tunjungan Plaza - 3 min drive - 1.3 miles
  • Rumah Sakit Umum Daerah Dr. Soetomo - 3 min drive - 1.3 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 14 min walk
  • Surabaya (SUB-Juanda) - 40 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Toko Kopi Tuku - ‬4 min walk
  • ‪Boncafe - ‬1 min walk
  • ‪Level Five - ‬1 min walk
  • ‪Rumah Makan Ria Galeria - ‬1 min walk

About this property

HARRIS Hotel & Conventions Gubeng Surabaya

Guests of HARRIS Hotel & Conventions Gubeng Surabaya have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also a train station shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Refrigerators, minibars, and coffee makers are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

H'Spa has 6 treatment rooms including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,000 for adults and IDR 82,500 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harris Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 7,104 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 17 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 8 2026 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 82500 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:30 AM
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya Hotel
HARRIS Hotel & Conventions Gubeng Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya Hotel Surabaya

Frequently asked questions

Is free cancellation available at HARRIS Hotel & Conventions Gubeng Surabaya?

HARRIS Hotel & Conventions Gubeng Surabaya offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HARRIS Hotel & Conventions Gubeng Surabaya?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at HARRIS Hotel & Conventions Gubeng Surabaya on Mar 27, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near HARRIS Hotel & Conventions Gubeng Surabaya?

This hotel is situated in Surabaya Center within a short 14-minute walk of Surabaya Plaza Shopping Mall and also 16 minutes on foot from Grand City Surabaya. You'll also find World Trade Centre and Submarine Monument less than a mile away.

Is there parking available at HARRIS Hotel & Conventions Gubeng Surabaya?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at HARRIS Hotel & Conventions Gubeng Surabaya?

H'Spa is the hotel's spa and services include reflexology, body scrubs, and massages.

Does HARRIS Hotel & Conventions Gubeng Surabaya include a casino on the premises?

No, HARRIS Hotel & Conventions Gubeng Surabaya doesn't have a casino.

Will I find an indoor pool at HARRIS Hotel & Conventions Gubeng Surabaya?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is HARRIS Hotel & Conventions Gubeng Surabaya good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a full-service spa.

Are there hot tubs at HARRIS Hotel & Conventions Gubeng Surabaya?

No, but guests can enjoy a sauna at this hotel.

Does HARRIS Hotel & Conventions Gubeng Surabaya have a restaurant with a breakfast menu?

Yes, HARRIS Hotel & Conventions Gubeng Surabaya serves buffet breakfast for a surcharge each morning at Harris Cafe.

Will HARRIS Hotel & Conventions Gubeng Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at HARRIS Hotel & Conventions Gubeng Surabaya.

Are there connecting rooms at HARRIS Hotel & Conventions Gubeng Surabaya?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to HARRIS Hotel & Conventions Gubeng Surabaya?

The closest major airport to HARRIS Hotel & Conventions Gubeng Surabaya is Surabaya (SUB-Juanda), which is 11.7 mi away (40 minutes by car).

Are there rooms with balconies at HARRIS Hotel & Conventions Gubeng Surabaya?

No, there aren't any guestrooms at HARRIS Hotel & Conventions Gubeng Surabaya that offer a balcony.

Does HARRIS Hotel & Conventions Gubeng Surabaya have a wedding venue on site?

Take advantage of the wedding venue at HARRIS Hotel & Conventions Gubeng Surabaya if you plan to say "I do" during your trip.

HARRIS Hotel & Conventions Gubeng Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 54 reviews
Rating 8 - Good. 23 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 6 nights in Nov 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2025

6/10 Okay

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of nowhere
Stayed 1 night in Jun 2025

10/10 Excellent

raymond

Stayed 1 night in Apr 2025

4/10 Poor

CONCEPCION

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Lee

Stayed 3 nights in Jan 2024

8/10 Good

Resa

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henny, Singapore

Liked: Cleanliness, staff & service, room comfort

Nice and new hotel, bright colors and modern

Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay, rich variety of cuisine

my third time, looking forward to next time

8/10 Good

Urs, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Gubeng station

Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.

8/10 Good

Mama

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Happy Family Hotel

It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Not so good for tired climbers in Ramadan period

The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.

8/10 Good

Bryan, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Nice hotel rooms with lots of TV channel

My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Business stay in Harris Surabaya

The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with wonderful food.

Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.

10/10 Excellent

Tzu Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria, Jepara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will surely comeback for next stay at Harris .

It was my first time at Harris, it was as expected. I am satisfied. Service was very good, car valley was really helpfull, as i was arrived at night.

10/10 Excellent

Agnes, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean, friendly hotel at Surabaya

We were stay for 8 nights at this new hotel, very satisfied with everything in this hotel. Very clean and tidy, super friendly staffs from the doorman-receptionist-cleaner-waitress ... everyone. And they're very helpful with any requests from us. Only 1 day that we've got a bit 'shock' with the room cleaner but the rest was superb. The price was affordable and the location was good. Will stay again in this hotel if we come to visit Surabaya and will recommend this hotel to our friends.

10/10 Excellent

john a, brisbane austr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

jaand a from brisb aust

this hotel was staffed by young people a delite to deal with amazing service nothing was any trouble.monday is buffet night had a great meal .bfst buffet style great food and amazing service included was entire staff singing and dancing beat that.would recommend hotel to all as value plus for your money

8/10 Good

Tia, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anytime again

Worth for money, smart service, great breakfast

10/10 Excellent

marina, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great pool

Had a great stay the manager Harry was very good went out of his way to make us happy when any issues occurred he fixed everything promptly a swift smooth manager thanks harry