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Cleo Hotel Jemursari

3.0 star property

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Breakfast, lunch, dinner served; Indonesian cuisine
Exterior
Interior
Lobby
Twin Biz | In-room safe, desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Jalan Raya Jemursari No. 157, Surabaya, 60237
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪12 min walk‬
  • Place, Royal Plaza Surabaya
    ‪3 min drive‬
  • Place, Petra Christian University
    ‪4 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Queen Biz

Queen Biz | In-room safe, desk, free WiFi

Queen Biz

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Biz

Twin Biz | In-room safe, desk, free WiFi

Twin Biz

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Biz Queen Room

In-room safe, desk, free WiFi

Biz Queen Room

  • Sleeps 2

View all photos for Biz Twin Room

In-room safe, desk, free WiFi

Biz Twin Room

  • Sleeps 2

View all photos for Business Room

In-room safe, desk, free WiFi

Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Queen Room Non smoking

In-room safe, desk, free WiFi

Biz Queen Room Non smoking

  • Sleeps 2

View all photos for Biz Twin Room Non smoking

In-room safe, desk, free WiFi

Biz Twin Room Non smoking

  • Sleeps 2

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About the neighborhood

Surabaya

Located within a mile (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Cleo Hotel Jemursari is within 2 miles (3 km) of Royal Plaza Surabaya. This 112-room, 3-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 12 min walk - 0.7 miles
  • Royal Plaza Surabaya - 3 min drive - 1.9 miles
  • Petra Christian University - 4 min drive - 1.3 miles
  • Tunjungan Plaza - 11 min drive - 5.4 miles
  • Pakuwon Mall - 13 min drive - 7.7 miles

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Ikan Bakar Cianjur - ‬5 min walk
  • ‪Sate Babi Lotus - ‬4 min walk
  • ‪Cafe Jalan Korea - ‬6 min walk
  • ‪De Mandailing - ‬6 min walk
  • ‪Depot JN - ‬2 min walk

About this property

Cleo Hotel Jemursari

Cleo Hotel Jemursari features free WiFi in public areas, meeting rooms, and a business center. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace and a TV in a common area.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Safes and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cleo Hotel Jemursari Surabaya
Cleo Jemursari Surabaya
Cleo Jemursari
Cleo Hotel Jemursari Surabaya Java
Cleo Hotel Jemursari Hotel
Cleo Hotel Jemursari Surabaya
Cleo Hotel Jemursari Hotel Surabaya

Frequently asked questions

Is free cancellation available at Cleo Hotel Jemursari?

Cleo Hotel Jemursari provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see close to Cleo Hotel Jemursari?

This hotel is located in Surabaya, close to Royal Plaza Surabaya, Surabaya Town Square, and Ciputra World Mall. You'll also find City of Tomorrow and Taman Bungkul within a short drive.

Will I be able to park at Cleo Hotel Jemursari?

No, there isn't parking at this hotel.

Does Cleo Hotel Jemursari have a casino?

No, Cleo Hotel Jemursari doesn't have a casino.

Will I find an indoor pool at Cleo Hotel Jemursari?

No, there is no indoor pool at this hotel.

Is Cleo Hotel Jemursari good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a terrace.

Does Cleo Hotel Jemursari have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cleo Hotel Jemursari have a restaurant with a breakfast menu?

Yes, Cleo Hotel Jemursari serves breakfast for a surcharge at The Origin.

Will Cleo Hotel Jemursari allow pets to stay for free?

No, pets aren't allowed at Cleo Hotel Jemursari.

Does Cleo Hotel Jemursari have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cleo Hotel Jemursari?

The closest major airport to Cleo Hotel Jemursari is Surabaya (SUB-Juanda), which is 7.8 mi away (25 minutes by car).

Can I book a room with a balcony at Cleo Hotel Jemursari?

No, there aren't any guestrooms with balconies at Cleo Hotel Jemursari.

Cleo Hotel Jemursari Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

fast service

the service was nice, it was quick

6/10 Okay

Gunawan

Disliked: Cleanliness

Not a good maintained hotel

We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort

hanging out at their coffee shop

nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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