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Mercure Hotel Stuttgart City Center

4.0 out of 5.0

Recent guest reviews

I stayed for one night before going back home from business trip in nurtingen, since this was the first time, it was quite difficult for me to reach the hotel from the central station. But then i realized after checking in, that should have take another one/two stop subway to the library and would have been easier to walk by to the hotel. Location quite near to shopping mall, where you could find all the needs. The receptionist lady, whom i forgot the name, was quite nice, to offer me late check out, due to my evening flight. Room size was adequate enough for two people, not so small like hong kong.

Good quality 4* modern Accor hotel. The staff - especially Christina on receiption, who did all she could to upgrade me - deserve a 4 out of 5 rating for their approach to customer service. The "City Centre" tag to the name is a little misleading, as it's a good 15 to 20 mins walk to the centre (especially the Christmas Market) but there is the option to take the Metro, which takes no time at all. There is little in the way of bars & restaurants in the immediate vicinity of the hotel.

Visited on a Saturday for 1 night with my stepson, hotel was ok, 2 single beds which were comfy enough, only 1 pillow each tho. Close to main train station. I wouldn’t say it was 4 star, expensive for 1 night .

The experience I had during my business trip in Stuttgart was a little better than mediocre. I was expecting a real 4 stars hotel with bigger rooms and beds. The room was not spacious enough for two people sharing a room, the twin beds were smaller than expected. To my surprise, there were things that were missing although according to hospitality industry's standards, they should have been provided in the room: slippers, bathrobes, additional blankets and pillows etc. Although the booking was made with breakfast included for one guest, with the possibility of having another one added at the hotel's reception, we've been told that the reservation had no breakfast and that for each morning meal served in the restaurant we should have paid 12€/person. The price was a little too high for an "included" meal, so we skipped the offer. The hotel earns more points for being located close to the city center, a shopping mall and the main train station of Stuttgart.

I had a business visit to the city and stayed here for almost a week. The rooms are quiet cramped, however, the location of the hotel is apt. Nearby shopping areas, malls etc were well accessible and had good breakfast options as well. Would recommend for short business visits.

This is the second time we stayed at this hotel, although the original visit was when it was a Novotel. The parking was excellent with rapid access to the hotel. The staff were friendly and helpful. The room was standard and the bathroom adequate although it was unusual to still see a fully tiled shower cubicle. The restaurant was very good with a variety of dishes, both local and international and the breakfast buffet was outstanding, being better than some five star establishments.. D spite this we only give four stars due to the need for maintenance of the rooms, which was sadly lacking.

The hotel is modern, clean and efficiently run. The room was comfortable and adequately sized. The reception staff were very helpful. The bar and restaurant were excellent - with a good range of beers and delicious food. For me, the bed was too soft and the quaint German tradition of putting one single duvet on a queen sized bed just doesn't work well, not to mention the single ultra-soft pillow.

Getting to the Mercure Hotel Stuttgart City Center could not be easier, the hotel is situated only two stops from the main station. You can take the U12 to the Pragfriedhof. It is actually a little past the hotel, but is closer than getting off at Stadtbibliothek. The hotel is situated near a shopping center, in case you want to get some shopping in. The hotel itself is very nice, with very friendly and helpful staff. The rooms themselves are of a decent size. My only complaint would be that for a double bed, they push two singles together, instead of have a proper double mattress. The room would also fail my facecloth test - there is none, however, to be fair many hotels do not provide facecloths.

We stayed here for 2 nights on 16 and 17 September 2017 and enjoyed it. The hotel is well located and a walk away from the tube and train stations as well as modern shopping complexes. Breakfast was wonderful, staff friendly despite me not being able to speak German. The a/c was noisy in our room so we just switched it off. No complaints and we would stay again.

This hotel is in a great location to be able to move around the whole city, our room was great and very comfortable. It came with a fridge tea & coffee making machine, a safe and free WiFi. Breakfast give us a great start to the day with plenty to eat for all,where the hotel is situated it is close to a great shopping centre with its food courts. We were able to walk to the u band trains and get around the city easily and quickly as the trains run on time. The four of us were there to visit some some great attractions the Beer fest that is on for the whole month of October, the Porsche and Mercedes museums and the zoo are all worth a visit.

Heilbronner Str. 88 Stuttgart BW

Hotel highlights

  • Close to Schlossplatz
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Stuttgart-Nord within a mile (2 km) of Schlossplatz, Mercure Hotel Stuttgart City Center is within 2 miles (3 km) of other popular sights such as Old Castle. This 4-star hotel has 174 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Schillerplatz and New Castle are also nearby.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Mercure Hotel Stuttgart City Center's 174 soundproofed rooms provide coffee makers, phones, and desks. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries.


Property features

At Mercure Hotel Stuttgart City Center, guests have access to a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for EUR 14.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Privilege, Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 786 reviews