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Mercure Hotel Stuttgart City Center

4.0 out of 5.0

Recent guest reviews

Hotel is located near a train station that is easily accessed with a 5min walk. When we arrived, due to our many luggage, we took a large taxi van for the 6 of us to the hotel from the Central Station. Cost 15euro. Hotel is next to the huge Milaneo Mall. Very convenient for shopping and food as there's a big food court in there. The library there is also worth a visit. Room-wise, it is rather basic though a good size. All toiletries included. No mini bar though.

I sleep in hotels about 10 days every month and this must have been the worst experience in the last year. Booked a room for 3, 2 adults and 1 child of 8. All confirmed all good. However on arrival it appeared that you get only 2 beds for a booking of 3. “All children up to 12 sleep in their parents bed” was the very professional reply. After some rumble we got a disabled room in which they were able to fit an extra bed. Furthermore: - beds are very cheap and cause injuries - restaurant is worth jail-time realy terrible food DO NOT GO HERE

More like a run-down Ibis room. Old and could have been cleaner. No fridge in the room. The receptionist required a printed hotel voucher when checking in. Never have I come across this. Breakfast not bad at all. For this much money you’d expect a whole lot better and cleaner hotel.

I think this is a 3 star hotel so yeah lets give it 3 stars as well. I am not really sure if it's fair to complain about everything since it's a 3 star hotel and this is what you get where you're paying for. - Rooms are small - Breakfast is poor but ok - Gym doesn't worth going to My work was paying for this but I never will.

I travelled here with my mum so separate single beds were required. The rooms were quite small, and with our suitcases opened, we barely had any room to manoeuvre around the beds. The bathroom was quite small but still did the job. The hairdryer needs to be updated, wasn’t much point even using it. The tv only offered German speaking programs and there was no way to change the language settings. Overall, the room was okay but could definitely do with some updated improvements. The restaurant was absolute amazing, and the staff very attentive. The food was delicious at a reasonable price, with the staff having good knowledge of which wines to pair with the food. The breakfast bar was sensational and basically the highlight of our stay. The staff were friendly and welcoming, with majority speaking English which is inviting for international guest. Overall, we probably wouldn’t return until the rooms are updated, but would recommend the restaurant to others.

We choose Mercure Hotel for its positive reviews, we booked over well known platform the one night sleep over as we did many times before, 2 adults and 1 toddler- as usual I added the comment to possibly have the single bed for kid and not the crib - a request usually satisfied with no major problem. Not at Mercure Hotel Stuttgart. We found the hotel pretty quickly, the parking useful - remember to ask the ticket when you check out, even if you enter for free ( the gate was open whole the time) you will need it to leave. Upon our arrival we were informed the booked room was king size bed but ready for a single person, we asked to have the single bed added for our kid but it was not possible, we were told they had no additional beds, no available rooms with 2 beds and only thing they could do for us was to add 2 more pillows and one more blanket. The room was recent, but the bathroom not. The courtesy shampoo and body lotion were open - probably refilled. Not a thing and service you want to hear after all day travel. Service was limited, failing on details, scarce attention. We will try different hotel next time.

Good hotel with friendly and helpfull personel. Rooms smell a bit funny (bathroom) and are old. Bit noisy too. Restaurant is good, would recommend. There are better choises in town though, both SPG hotels Meridian and Aloft have much better rooms.

I have stayed many times in different Mercure Hotels either in Germany or some other Europen countries. More or less all have the same stantards; not high not low; somewhere in between. This one has small rooms with thin walls, as well as small restaurant and bar. For me travelling for business, ironing is important, unlike the other Mercure(s), there was an iron room, however it was terrible. Iron was also old and leaves stain on your shirt. Be careful.

I stayed for one night before going back home from business trip in nurtingen, since this was the first time, it was quite difficult for me to reach the hotel from the central station. But then i realized after checking in, that should have take another one/two stop subway to the library and would have been easier to walk by to the hotel. Location quite near to shopping mall, where you could find all the needs. The receptionist lady, whom i forgot the name, was quite nice, to offer me late check out, due to my evening flight. Room size was adequate enough for two people, not so small like hong kong.

Good quality 4* modern Accor hotel. The staff - especially Christina on receiption, who did all she could to upgrade me - deserve a 4 out of 5 rating for their approach to customer service. The "City Centre" tag to the name is a little misleading, as it's a good 15 to 20 mins walk to the centre (especially the Christmas Market) but there is the option to take the Metro, which takes no time at all. There is little in the way of bars & restaurants in the immediate vicinity of the hotel.

Heilbronner Str. 88 Stuttgart BW

Hotel highlights

  • Close to Opera and Schlossplatz
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Stuttgart-Nord, Mercure Hotel Stuttgart City Center is within a mile (2 km) of popular sights such as Opera and Schlossplatz. This 4-star hotel has 174 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Old Castle and Schillerplatz are also nearby.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


All of Mercure Hotel Stuttgart City Center's 174 soundproofed rooms provide coffee makers, phones, and desks. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries.

Property features

At Mercure Hotel Stuttgart City Center, guests have access to a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for EUR 14.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Privilege, Room

Full 1 | Sleeps 2

Standard Room

Full 1 | Sleeps 2

Privilege, Room

Queen 1 | Sleeps 2

Standard Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 809 reviews