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Mercure Hotel Stuttgart City Center

4.0 out of 5.0

Recent guest reviews

The hotel is within a few minutes walk from U-Bahn station "Stadtbibliothek". You can also walk from the Stuttgart central station (approximately 16 minuets). There is a shopping center nearby. My room was not so large, but enough for one person. It was clean, and the bed was great. I slept so well. For this price range and the location, I would say it's one of the best in Stuttgart.

We booked this hotel as we found a bargain (sooner to discover it was a major website error but we came out on tops). Glad we didn't pay full price as for me it wasn't worth the true value, for a twin room anyway! Anyway, I have mixed reviews for this hotel because there were a few things good and a few things bad. The good things were that the location was great as it was only a very short metro ride into the main city, the staff were very friendly and welcoming and the breakfast had a great variety to choose from (despite only having 1 coffee machine for the entire breakfast area that took a while to produce just one coffee and all with milk). For me there were only 3 very minor issues.....1 was the parking. Not many spaces at all. Look out for public holidays as they allow locals to use their car park for free for shopping so we had to park outside the hotel on the street someone as there wasn't any parking spaces at all.....2. the room we had was looking tied and needed some renovating.....3. try to request a room around the back away from the front, I like to sleep with the window open but couldn't as the main road was a little noisy. Overall, I would recommend this hotel and we will stay again.

FO staffs are helpful except Duty Manager. Unreachable and refused to answer FO staffs call. Our room smoke detector was malfunction and create noises in the middle of the night. FO staff was very helpful and provided us a sleeping room. However this also made us didn't have a good sleep and my friend wasn't feeling well in the morning. Our plan was completely ruined and we because of that we requested for late check out until 1400. FO staffs said they only can offered 1300 as hotel was full house but they will try to contact Duty Manager for 1400. Meanwhile we were waiting for call back, a housekeeping staff get into our room even we had DND sign outside the room. With so many accidents and complaints. We still didn't even to have a chance to meet the Duty Manager upon check out. I used to work for three Accor hotels. What a shame that this nice hotel had such a irresponsible and unqualified Duty Manager? The service provided by Accor hotels shouldn't be like this.

We gave this a try instead of staying in Zuffenhausen and would do so again. Easy access to the Porsche museum on frequent public transport. The car park is below and was 14€ a day. We didn't have breakfast as we prefer to visit the local bakeries and cafes for coffee and pastries. Same for dinner, though both are on offer at the hotel. We just prefer to get the feel of the places we visit and eat with the locals. Hotel room was fine and had a decent bathroom. Nice photo of the Porsche Museum cars on the wall.

It just so happens that I need to be in Stuttgart every 2 or 3 months, and this hotel is very conveniently located for my purposes. I have so far stayed here for 3 times, but see more coming. Overall it is a clean hotel with nice if not overly spacious rooms. The one treat you do not want to miss is the restaurant. The breakfasts are very good even if the selection is not really wide. The menu offered in the evenings is equally not too thick, but the quality of the meat dishes I keep ordering is absolutely awesome.

We have stayed at this hotel before & it is pretty central & not far from rail station .... but Stuttgart is still 1 very large building site! From the hotel it is a easy 15 minute signposted walk into the city. The staff at this hotel were very helpful & breakfast was superb with the best cooked eggs I can remember & rooms pretty basic but very clean We would stay here again

Good for business travellers who would travel to DE for a week. I stayed for 2 weeks in this hotel. Rooms are small for say more than 3 weeks travel. Breakfast is OK. Best place is it's proximity to city centre. Bad thing about the hotel is the internet connection. Worst experience as far as net connection is concerned. Staff @ reception was good. Restaurant staff was good. Room cleaning staff was good. Room cleaning was done better compared to the other hotel where I stayed for a month in my current trip.

The staff are all helpful and friendly. Location is not bad, one stop by 5 different trams from central station, bed is comfortable, room was ok in size and decoration, and cleaning was excellent. Bathroom was extremely small, and free Wi-Fi was practically useless.when it was connected it was so slow, but most of the time I had a notification from my device (connected but no internet) I had to purchase roaming package from my home country service provider in order to stay connected.

Good hotel. Clean, nice staff, close to a mall and metro station. I am used to stay here for business travels in stuttgart. I tryed different Accor Hotels, this one is ine of the best in stuttgart. I recommend it.

The hotel is well placed with a central location and most tourist attractions within easy reach, public transport is just a short stroll away. However, this is where the good points end. The hotel has a 4-star rating along with steep price-tag to match. The rooms are small, basic, impersonal and bordering on sterile, do not expect any home comforts - at all. Yes you have 'free' wifi but you have cardboard pillows to contend with. Boardroom-esque furniture reminds you, as if you could forget, this is a hotel catering for business - in fact, the room wasn't that far removed from a meeting room. The view couldn't redeem the bleakness either with not even a picture hung to help lighten the mood. Spotlessly clean, basic with absolutely no-frills is what you get, but not really what you pay for. Most of the staff were friendly and courteous, apart from the gentleman who checked us in for the night - frosty, brusk and businesslike, which pretty much sums up the feel of the hotel in general.

Heilbronner Str. 88 Stuttgart BW

Hotel highlights

  • Close to Schlossplatz
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Stuttgart-Nord within a mile (2 km) of Schlossplatz, Mercure Hotel Stuttgart City Center is within 2 miles (3 km) of other popular sights such as Old Castle. This 4-star hotel has 174 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Schillerplatz and New Castle are also nearby.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All of Mercure Hotel Stuttgart City Center's 174 soundproofed rooms provide coffee makers, phones, and desks. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries.


Property features

At Mercure Hotel Stuttgart City Center, guests have access to a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for EUR 14.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Privilege, Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 725 reviews