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The Welcombe Hotel, Sure Hotel Collection by Best Western

4.0 star property

Choose dates to view prices

Photo gallery for The Welcombe Hotel, Sure Hotel Collection by Best Western

Property grounds
Indoor pool
Dinner served
Body treatments, body wraps, body scrubs, facials, 4 treatment rooms
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Warwick Road, Stratford-upon-Avon, England, CV37 0NR
  • Place, Shakespeare Houses
    ‪3 min drive‬
  • Place, Royal Shakespeare Theatre
    ‪4 min drive‬
  • Place, Shakespeare's Birthplace
    ‪4 min drive‬
  • Airport, Birmingham (BHX)
    ‪41 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • Free WiFi

Family Double Room with Sofabed

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe King Suite

  • Sleeps 2
  • Free WiFi

Executive King Suite

  • Sleeps 2
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Two Bed Apartments - Oberon

Private kitchen | Coffee/tea maker, electric kettle

Two Bed Apartments - Oberon

  • Sleeps 3
  • Free WiFi

Two Bed Apartments - Juliet

  • Sleeps 4
  • Free WiFi

One Bedroom Apartment

  • Sleeps 2
  • Free WiFi

Suite (s4F)

  • Sleeps 2
  • Free WiFi

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 2
  • Free WiFi

Standard Apartment, Multiple Beds, Non Smoking (converts To 2 Twin Beds;with Sofabed)

  • Sleeps 6
  • Free WiFi

Apartment - 1 Double 1 Single Bed Nsmk 2Bdrm Conv2T Sofbd Lounge 2Floor

  • Sleeps 2
  • Free WiFi

Apartment - 1 Double 1 Single Bed Nsmk 2Bdrm Conv2T Sofbd Livng 2Floor

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed Non-Smoking Superior Room Four-Poster Bed

Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Suite-1 King Bed Non-Smoking Superior Room Four-Poster Bed

  • Sleeps 2
  • Free WiFi

Apartment - 3 Double Beds Nsmk 3Bdrms Conv2T Sofbd Livng 3Flors

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed Non-Smoking Deluxe Room Four-Poster Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite-1 King Bed Non-Smoking Deluxe Room Four-Poster Bed

  • Sleeps 2
  • Free WiFi

Apartment - 1 Double Bed Nsmk 1Bdrm Conv2T Sofbd Accrm Kithn

  • Sleeps 2
  • Free WiFi

Apartment - 1 Double Bed,Nsmk,1Bdrm,Conv2T,Sofbd,Accrm,Kithn

  • Sleeps 3
  • Free WiFi

Executive Double Room

  • Sleeps 2
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Superior King Suite

  • Sleeps 2
  • Free WiFi

Executive Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Stratford-upon-Avon

The Welcombe Hotel, Sure Hotel Collection by Best Western places you within 2 miles (3 km) of The Welcombe Hills and Ingon Manor Golf Club. This 85-room, 4-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and a restaurant.

What's nearby

  • Shakespeare Houses - 3 min drive - 1.5 miles
  • The Gower Memorial - 3 min drive - 1.5 miles
  • Royal Shakespeare Theatre - 4 min drive - 1.7 miles
  • Shakespeare's Birthplace - 4 min drive - 1.7 miles
  • Swan Theatre - 4 min drive - 1.7 miles

Getting around

  • Stratford-upon-Avon Parkway Station - 8 min drive
  • Birmingham Airport (BHX) - 29 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Carluccio's - ‬5 min drive
  • ‪Clopton Catch - ‬6 min drive
  • ‪Barge & Quarterdeck - ‬5 min drive
  • ‪Phoenix Bar - ‬5 min drive

About this property

The Welcombe Hotel, Sure Hotel Collection by Best Western

A local mainstay since 1866, The Welcombe Hotel, Sure Hotel Collection by Best Western offers a golf course, a full-service spa, and an indoor pool. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Jun 21 - Jun 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trevelyan Restaurant

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf clubhouse
  • Gym
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1866
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 7.95 for children
  • Pet fee: GBP 35 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Menzies Hotels Stratford upon Avon
Menzies Hotels Stratford upon Avon Welcombe
Menzies Hotels Stratford upon Avon Welcombe Hotel
Menzies Hotels Stratford upon Avon Welcombe Stratford-upon-Avon
Stratford upon Avon Welcombe Hotel
Welcombe Hotel Stratford upon Avon
Welcombe Stratford upon Avon
Hallmark Hotel Welcombe Stratford upon Avon
Hallmark Hotel Welcombe
Hallmark Welcombe Stratford upon Avon
Hallmark Welcombe
Hallmark Hotel The Welcombe
The Welcombe Hotel, BW Premier Collection Hotel
Hallmark Hotel The Welcombe Stratford upon Avon
The Welcombe Hotel, BW Premier Collection Stratford-upon-Avon

Frequently asked questions

What is there to do around The Welcombe Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Stratford-upon-Avon, close to Shakespeare Houses, Shakespeare's Birthplace, and Royal Shakespeare Theatre. You'll also find Swan Theatre and Stratford Racecourse within a short drive.

How much does it cost to stay at The Welcombe Hotel, Sure Hotel Collection by Best Western?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The Welcombe Hotel, Sure Hotel Collection by Best Western on May 31, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa available at The Welcombe Hotel, Sure Hotel Collection by Best Western?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western feature a casino?

No, The Welcombe Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at The Welcombe Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is The Welcombe Hotel, Sure Hotel Collection by Best Western a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western have a hot tub?

No, but this hotel does have a steam room.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, The Welcombe Hotel, Sure Hotel Collection by Best Western serves an English breakfast for a surcharge each morning at Trevelyan Restaurant.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Welcombe Hotel, Sure Hotel Collection by Best Western for a fee of GBP 35 per pet, per stay.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Welcombe Hotel, Sure Hotel Collection by Best Western?

The closest major airport to The Welcombe Hotel, Sure Hotel Collection by Best Western is Coventry (CVT), which is 16.4 mi away (20 minutes by car). Another top airport is Birmingham Airport (BHX), which is located 25.4 mi away (29-minute drive).

Are there rooms with balconies that I can book at The Welcombe Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at The Welcombe Hotel, Sure Hotel Collection by Best Western.

Does The Welcombe Hotel, Sure Hotel Collection by Best Western have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Welcombe Hotel, Sure Hotel Collection by Best Western.

The Welcombe Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

anne

Stayed 2 nights in Feb 2026

4/10 Poor

Sarah

Main hotel: Very poor welcome on arrival. Lacking in information of any kind. General cleanliness poor standard. Bar area chips all over floor, tables dirty, bar staff very poor communication. On check out, not even asked if it was a good stay! Spa area: no information on arrival-had to find your way around. Staff extremely unhelpful and unprofessional. Gym
Stayed 1 night in Feb 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
We had an amazing time, holiday was stunning, staff were brilliant and facilities were spot on, highly recommended staying here
Stayed 1 night in Feb 2026

4/10 Poor

Edward

Stayed 2 nights in Feb 2026

2/10 Terrible

Susan

Disliked: Amenities
Breakfast the worse I’ve ever had & we couldn’t eat it. Room service lacking. Given a Bill on departure for £10 for unknown service. We paid as we went?
Our breakfasts inedible & left.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Beautiful old building. Spa was great Staff friendly and helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

Taram

Stayed 1 night in Dec 2025

8/10 Good

Laura, Wimborne

Traveled with family and small children
Liked: Amenities
Room was nice. Restaurant had good service and nice food. Felt let down by spa.
Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

6/10 Okay

Fiona

Traveled with group
Liked: Cleanliness
The room was lovely. Staff friendly. Breakfast was very nice. We had a spa package. Been before a long time ago, the spa is now quite dated. The outdoor jacuzzi was cold. No locks for the lockers. This could do with some updating and the jacuzzi temperature upped other than that the hotel and staff very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities
All staff very helpful, room upgrade
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Lovely room, hotel a short distance from the town. Plenty of facilities to use while staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff.
Stayed 2 nights in Jan 2026

4/10 Poor

Karl

Business traveler
Disliked: Cleanliness, amenities
Lovely old building. However shame its rather tired. Thread bare carpets. Food not great, breakfast poor , orange juice tastes rather odd, fruit salad fizzy from tins, green thai curry again very odd . Gym water stains in ceiling ans floor , swimming pool floor needs a good scrub!
Stayed 1 night in Jan 2026

10/10 Excellent

Edouard

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, courteous staff, relaxing spa
Stayed 2 nights in Jan 2026

8/10 Good

Tracy

Breakfast was fresh although I asked for a poach egg with my breakfast 3 times and it never arrived . Ended up leaving without . Room was spacious, bathroom wasn’t as good bath was dirty and bin hasn’t even been emptied from previous occupants. Our room was by a fire door which kept being banged and kids running down the corridor.
Stayed 1 night in Jan 2026

10/10 Excellent

Warren

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Kamran

Stayed 1 night in Jan 2026

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with so much opportunity but sadly lacking the finer touches that would make it such a better experience Rooms & much of hotel are very dated but clean Staff appeared very stressed and would suggest more needed Spa could be lovely with a bit of TLC, especially the changing rooms. The relaxation area was freezing. The treatment was goof but the surroundings area let the experience down. No ekectric chargers available and this was one of the reasons I booked the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Rachel

The grounds are beautiful The hotel bar & restaurant areas are pleasant - rooms are very basic although clean - the corridors are well worn but again clean The spa was pleasant although well worn like the hotel. With some TLC it could be lovely - cafe area was cold and very basic as was the spa ‘ relax area’. Very well worn changing rooms with no locks on changing lockers The massage however was very good. Breakfast was of good quality, we ordered a prosecco afternoon tea for 4pm, we asked 3 people when it would be served - it eventually turned up at 4.50pm - very basic -2 squares of dried up cake 2 pieces of some kind of dry tart?! 2 dry scones and a few sandwiches- one tea cup between 2? no prosecco! I did raise it and the restaurant manager told me I had received a ‘ spa tea’ in error ( although I was sat in restaurant?!) and took away top tear of cake only to bring back the same with a few strawberries placed on top ?! Again a real shame as it could have been lovely in a nice setting. The reception staff appeared highly stressed, they were trying their best but it appeared they were short staffed No electric car chargers worked and this was one of the reasons we chose the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Fine
Stayed 1 night in Dec 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

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