DoubleTree by Hilton Stoke on Trent

Edwardian hotel with a 24-hour fitness center and a coffee shop

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Indoor pool, open 6:30 AM to 8:00 PM, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Free WiFi
Restaurant

Explore the area

Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

Place, Waterworld
‪2 min walk‬
Place, The Potteries Museum and Art Gallery
‪15 min walk‬
Place, Regent Theatre
‪18 min walk‬
Airport, Manchester (MAN)
‪44 min drive‬

Room options

Room, 1 King Bed, Accessible

Wonderful

100 sq ft
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Excellent

100 sq ft
Sleeps 2
1 King Bed

Family Room, 1 King Bed with Sofa bed

Exceptional

100 sq ft
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Excellent

100 sq ft
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

100 sq ft
1 bedroom
Sleeps 4
1 King Bed

Room, 1 King Bed with Sofa bed

Very good

100 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

100 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds

Excellent

100 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you next to Waterworld and within a mile (2 km) of The Potteries Museum and Art Gallery. This hotel has 147 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

Waterworld - 2 min walk - 0.1 miles
The Potteries Museum and Art Gallery - 15 min walk - 0.8 miles
Regent Theatre - 18 min walk - 1.0 mile
Victoria Hall - 20 min walk - 1.1 miles
Staffordshire University - 2 min drive - 1.5 miles

Getting around

Stoke-On-Trent Station - 7 min drive
Manchester Airport (MAN) - 44 min drive

Restaurants

‪McDonald's - ‬4 min walk
‪Brindley Farm - Dining & Carvery - ‬10 min walk
‪M&S Café - ‬4 min drive
‪KFC - ‬12 min walk
‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Edwardian hotel with a 24-hour fitness center and a coffee shop

Guests of DoubleTree by Hilton Stoke on Trent have access to an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for GBP 7.50 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.

LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$69 nightly

Feb 27 - Feb 28

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Uncovered self parking on site (GBP 7.50 per day)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

24-hour gym
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Wedding services

Business services

11 meeting rooms
Business center
Conference center (129,805 square feet of space)
Coworking space

Outdoors

Garden
Pool loungers
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1768
Comprehensive food waste policy
Comprehensive recycling policy
Edwardian architecture
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Cribs/infant beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
Uncovered self parking fee: GBP 7.50 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

Pool access available from 6:30 AM to 8:00 PM.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel

Best Western Plus Hanley Moat House Hotel

Best Western Plus Stoke-on-Trent Moat House

Best Western Plus Stoke-on-Trent Hanley Moat House

Best Western Plus Hanley Moat House

Best Western Plus Stoke on Trent City Centre Moat House

Best Western Plus Stoke on Trent Moat House

Best Western Plus Hanley Moat House Hotel

Best Western Plus Stoke-on-Trent Hanley Moat House

Best Western Plus Hanley Moat House

Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Best Western Plus Stoke on Trent Hanley Moat House Hotel

Best Western Plus Stoke on Trent Moat House

Best Western Plus Stoke on Trent City Centre Moat House

Best Plus Hanley Moat House

DoubleTree by Hilton Stoke on Trent Hotel

DoubleTree by Hilton Stoke on Trent Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent

Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to DoubleTree by Hilton Stoke on Trent?

This hotel is located in Stoke-on-Trent, just steps from Waterworld. You'll also find The Potteries Museum and Art Gallery and Regent Theatre less than a mile away.

Will I be able to park at DoubleTree by Hilton Stoke on Trent?

Yes, uncovered parking is offered for GBP 7.50 per day. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Stoke on Trent include a casino?

No, DoubleTree by Hilton Stoke on Trent doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Stoke on Trent?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 8:00 PM.

What do couples enjoy most about DoubleTree by Hilton Stoke on Trent?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Stoke on Trent?

No, but this hotel does have a steam room.

Does DoubleTree by Hilton Stoke on Trent have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Stoke on Trent serves a full breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Stoke on Trent allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Stoke on Trent though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton Stoke on Trent?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to DoubleTree by Hilton Stoke on Trent?

The closest major airport to DoubleTree by Hilton Stoke on Trent is Manchester Airport (MAN), which is about 23.5 mi away.

Are there rooms with balconies that I can book at DoubleTree by Hilton Stoke on Trent?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Stoke on Trent.

Does DoubleTree by Hilton Stoke on Trent offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Stoke on Trent if you plan to say "I do" during your trip.

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8/10 Good

Emily

Nov 4, 2025

Stayed 1 night in Nov 2025

8/10 Good

Emma

Nov 3, 2025

Stayed 1 night in Oct 2025

2/10 Terrible

davey

Nov 3, 2025

Liked: Staff & service

Disliked: Amenities

The bathroom door did not close correctly and we had to wait 30 minutes to be seated for breakfast. When we finally was seated there were no plates, cups, glasses, the coffee machine did not work and there was no food left. We had to have breakfast somewhere else as it was so bad. I complained to reception who said that they would refund the breakfast charge, but I am still waiting for the money.

Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Nov 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes very good service most enjoyable

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Nov 2, 2025

Liked: Cleanliness, staff & service, amenities

Rokm was lovely although the showerfloodes the bathroom

Stayed 1 night in Nov 2025

8/10 Good

Mizan

Nov 2, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Oct 2025

10/10 Excellent

Lloyd

Traveled with family

Nov 2, 2025

Liked: Cleanliness, staff & service, amenities

Great customer service and facilities

Stayed 1 night in Oct 2025

8/10 Good

Sarah

Traveled with family

Oct 31, 2025

Liked: Cleanliness, staff & service

We had a lovely stay and the room, restaurant and pool were all lovely. The staff in the restaurant in the evening were exceptionally lovely. We had a slight problem on check in due to a mix up with another family of the same name staying who had been given our room in error, however check in staff were very apologetic and quickly sorted the mistake. We got our room within 30 minutes along with complementary drinks vouchers.

Stayed 1 night in Oct 2025

8/10 Good

Ka Lun

Oct 31, 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Geeta

Oct 30, 2025

Stayed 3 nights in Oct 2025

10/10 Excellent

Carolyn

Oct 30, 2025

Liked: Cleanliness, staff & service, amenities

Lovely room

Stayed 1 night in Oct 2025

8/10 Good

Dave

Traveled with family

Oct 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here every year for our annual Alton towers trip! Had a bit of confusion with the booking as kids were left off and hadn't been booked for breakfast but reception sorted it quickly upon check-in. Only problem we had was with the heating, we were out in the cold and rain all day and when we got back to the hotel the heater was off and the thermostat on the wall didn't work so we were all a bit cold. We called reception and they did turn the heating on manually but only for an hour and then it went off again. Would have been nice to have a working thermostat in the room so we could control the heating ourselves. Not sure if this was just a fault on our room or if they're all like this. Other than that good stay as usual and will be back next year!

Stayed 2 nights in Oct 2025

10/10 Excellent

Hyeonseong

Oct 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2025

2/10 Terrible

Stephen

Oct 25, 2025

Stayed 2 nights in Oct 2025

8/10 Good

Kate

Oct 24, 2025

Stayed 1 night in Oct 2025

8/10 Good

Shelley

Traveled with family

Oct 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice of breakfast, fresh and hot. The children loved the choice

Stayed 1 night in Oct 2025

10/10 Excellent

Riccardo

Oct 21, 2025

Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Traveled with family

Oct 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

No heating in the room informed front desk they brought up a heater that did not work either and then when we came back from breakfast the heating was turned on, told front desk about this I was then informed that it’s all timed. Maybe managers should adjust the heating

Stayed 1 night in Oct 2025

2/10 Terrible

Lorna

Traveled with family

Oct 12, 2025

Disliked: Property conditions & facilities, room comfort

Extremely Disappointing Stay – Will Not Return

I have stayed at Double Tree Hilton properties many times and usually enjoy the experience, but this visit to DoubleTree Hilton Stoke-on-Trent was a complete disaster. We chose this hotel due to its close proximity to Water World, where we had been to celebrate my sons 13th birthday. On arrival, we were told there were no signature cookies because staff were “too busy” – a small gesture that sets the tone, but it never happened. Our first room flooded within minutes of using the shower, with water seeping into the bedroom. We were moved promptly, but the new room had smaller beds than booked, making for a cramped and uncomfortable night. Dinner was equally disappointing. The half-board allowance policy was unclear and unfair – our 13-year-old was treated as a child despite the children's menu stating it was for children aged “12 and under”. I questioned why my son wasn't given an adults allowance and was told it was down to the information provided by Hotels.com. My chicken chow mein was fiery hot and inedible, covered in red chilli, and the hot desserts were served stone cold. Staff acknowledged the issues and tried to rectify them by waiving costs of some drinks and desserts, but by then the experience was ruined. They did send more hot desserts to the room but we'd lost our appetites. Despite some efforts by staff, the overall stay was stressful and far below Double Tree Hilton standards. We checked out as soon as we could and will not return.

Stayed 1 night in Oct 2025

8/10 Good

Terence

Traveled with family

Oct 9, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Staff friendly, pool cold at first otherwise okay other would of been 5 star apart from the start and booking in, very busy had an event on, anyway got the keys and when to room, keys didn't work so had to leave family at the door, when back down, told that keys didn't work, got new key cards when back to door cards work, someone was already in the room, when back down again and found out that given wrong room number for the 3rd time back up to correct room and correct number and all works. Other than that excellent, no apology from staff or manager.

Stayed 2 nights in Oct 2025

8/10 Good

claire

Traveled with family

Oct 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was lovely from rooms to dinner to breakfast and the leisure centre was great also to unwind for a hour or two. Only negative was i got a cocktail that's costs £10 odds and it was just a basis drink in a half pint glass was not worth the money but otherwise was fantastic we stayed for 2 night's as went to alton towers for the short 25 minutes drive was perfect for us plenty places to eat besides Hotel as well which was handy when u have kids and the want a burger king or Macdonald's. X

Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Oct 7, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Traveled with family

Oct 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel had a very relax atmosphere even though it was very busy. Staff were helpful and pleasant. The room was perfect for our family and very clean. The pool was also clean and a nice space to chill out. We will be back.

Stayed 2 nights in Oct 2025

6/10 Okay

Peter

Oct 3, 2025

Stayed 5 nights in Sep 2025

6/10 Okay

Lynsey

Traveled with family

Sep 29, 2025

Stayed 1 night in Sep 2025

Hotels

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Flights

DoubleTree by Hilton Stoke on Trent

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

About the neighborhood

Stoke-on-Trent

What's nearby

Getting around

Restaurants

About this property

DoubleTree by Hilton Stoke on Trent

Similar properties

Hilton Garden Inn Stoke on Trent

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

Excellent

9.0/10

8.8/10

8.6/10

8.8/10

Reviews

8/10 Good

Emily

Emily

8/10 Good

Emma

Emma

2/10 Terrible

davey