This is touted as a ski-in/ski-out condo. It is but you must figure out how to ski out and ski back on your own. There is no guidance in the unit on how to do so. Exit the ski locker level and look up the mountain, there is a path there with an orange plastic fencing, you can continue on the path or ski down at one of the openings. There is a stair, too. To return: ski past the Thunderhead express and stay to your right as high as you can and you will find a path with signage to unit C. The spa has a small warm work out room and the hot tub needs to have the jets repaired. The shuttle system is complicated. There are many shuttles , each for a different real estate management company BUT the guest service person at itrip is very eager to help and responsive. There were no matches in the unit for the fireplace. This unit has one key and a lockbox that is almost too small for the key and lanyard. This is a nuisance if you are a party of 2 or more, because you will use the key to unlock your ski locker, downstairs, then go back upstairs to leave the key in your lockbox for anyone else in your group should they want to leave the unit later or return earlier. There is no hand held shower if you need one for kids. There is a nepresso machine and drip coffee maker. Bring you own coffee, there are no starter packs. I would definitely stay again in this unit as it is roomy, the grill worked, the mattress is divine.