Our family visited St. Simons Island the week of July 24, 2023. Here is the quick and dirty, and I do mean dirty: Throughout our stay, we noticed the unit was barely cleaned. Some examples included dirty walls, tons of dust on the floors and near the beds, pills on the floor (within reach of our children), clogged bathtub with a lot of soap scum and dirt, coffee maker that had not been cleaned in months, dirty towels left in the washing machine at check in, a dead cockroach in the utensil drawer, a very messy patio, etc. After bringing this to the attention of the host, she stated that we would have to leave the premises so a cleaning crew could come in. We explained that we were not going to have our vacation interrupted by a cleaning crew, not to mention that we had all our valuables and belongings in the unit. We explained to her that we had cleaned most of the above issues ourselves but wanted a credit towards the cleaning fee. She said no and referred us to the agreement. We also contacted her with pictures of the problems. At this point she ignored our emails and never called us back which was quite rude and unprofessional. After spending over $1,100 on this unit, she would not even entertain a simple credit or a call back. Also, you are only given two trash bags, one roll of paper towels and barely any toilet paper at check in. No frills, and not impressed to say the least. Never would stay here again!