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Recent guest reviews

It was so old and the rooms were SO small: but the staff were excellent.

This was probably a nice hotel in 1925, but it is stuck in a time loop. Everything is severely outdated. No hotel staff there when I showed up. Had to call a phone number twice just to get let inside the building. Accidentally locked my key in my room and had to wait 30 mins just to get let back in since there was no staff present. Only one working restroom. Had to wait to use it while I had "to go" before I had to leave for my meeting. I was almost late to the meeting. Also, room temperature was extremely hot. Only way to combat the heat was to open the window, so two extremes battled each other to try to make a normal room temp. 0 out of 1000 stars and I wish I could rate it lower.

Very overpriced. We did have the breakfast as it didn't start before 8 or 8:30 am and we were out early. The room had 2 twin beds , old style everything, even an old telephone. Would have been nice to have at least an electric tea kettle in the room or little coffee maker for how expensive the room was. The bath was older as well and could not get the water temperature right. It would start out fine, then turn freezing for the rest of my shower. My friend showered after me and hers was burning hot and could not turn it down. we complained and they just said the shouldn't be anything wrong with it.

A terrible place run by horrible people. Under no circumstances should you stay here. Rent a tent and stay in a local park like a homeless person and you'll have better service and be happier.

The Hotel St. Helena is a charming old building situated on the main street through St. Helena. The common areas are tastefully decorated with antiques. Our room was so small that there was barely 18 inches on each side of the queen size bed. The room had no closet, one side table next to the bed and a wall mounted mirror connected to a cabinet that held a 12" computer monitor that was to function as a TV but we had no signal and the front desk closes at 9PM. We returned from our dinner out after 9PM, so we were SOL for a tv. The bathroom was very small as well, but one at a time could shower. There were cords visible coming out from the walls in several places, aesthetically the room was very boring and there was cracked glass on the wall hangings. There was no ice bucket or ice available so we asked at the desk and were told they don't have any. We were celebrating our anniversary and had purchased champagne during the day. We were pretty surprised that a hotel in the heart of the wine country doesn't have ice buckets or ice available for their customers. We paid just under $300 for one night in this hotel, we don't think we got our money's worth.

Main St. St. Helena CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Winery
  • Concierge services

Located 1.1 mi (1.8 km) from Culinary Institute of America, Hotel St. Helena is within a 10-minute drive of other popular attractions like Robert Mondavi Winery. This 18-room, 3-star hotel has a bar/lounge, a winery, and free in-room WiFi.


Dining

Quench your thirst with a drink at the bar/lounge.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Free toiletries are also available.


Property features

Dating back to 1881, Hotel St. Helena offers a winery, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. This smoke-free hotel also has a garden.

Room options

Room, 1 Queen Bed (European, Shared Bathroom)

1 Queen Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Room, 1 Queen Bed (Garden View)

1 Queen Bed | Sleeps 3

Guest reviews for Hotel St. Helena

Everyone (7)
2
Business Business

It was so old and the rooms were SO small: but the staff were excellent.

By on Jan 13, 2020

4
Everyone

By on Oct 12, 2019

Review comment responded on Oct 26, 2019

We thank you for choosing the Hotel St.Helena for your stay in the Wine Country. Hotel St.Helena

1
Everyone

This was probably a nice hotel in 1925, but it is stuck in a time loop. Everything is severely outdated. No hotel staff there when I showed up. Had to call a phone number twice just to get let inside the building. Accidentally locked my key in my room and had to wait 30 mins just to get let back in since there was no staff present. Only one working restroom. Had to wait to use it while I had "to go" before I had to leave for my meeting. I was almost late to the meeting. Also, room temperature was extremely hot. Only way to combat the heat was to open the window, so two extremes battled each other to try to make a normal room temp. 0 out of 1000 stars and I wish I could rate it lower.

By , from Seattle, WA on Dec 19, 2018

4
Everyone

By on Oct 7, 2018

3
Everyone

By on Oct 2, 2018

2

overpriced, little amenites

Everyone

Very overpriced. We did have the breakfast as it didn't start before 8 or 8:30 am and we were out early. The room had 2 twin beds , old style everything, even an old telephone. Would have been nice to have at least an electric tea kettle in the room or little coffee maker for how expensive the room was. The bath was older as well and could not get the water temperature right. It would start out fine, then turn freezing for the rest of my shower. My friend showered after me and hers was burning hot and could not turn it down. we complained and they just said the shouldn't be anything wrong with it.

By , from San Francisco, CA on Dec 3, 2017

1

do not make reservations here.

Everyone

A terrible place run by horrible people. Under no circumstances should you stay here. Rent a tent and stay in a local park like a homeless person and you'll have better service and be happier.

By on Jun 3, 2017

2

nice location, disappointing amenities.

Everyone

The Hotel St. Helena is a charming old building situated on the main street through St. Helena. The common areas are tastefully decorated with antiques. Our room was so small that there was barely 18 inches on each side of the queen size bed. The room had no closet, one side table next to the bed and a wall mounted mirror connected to a cabinet that held a 12" computer monitor that was to function as a TV but we had no signal and the front desk closes at 9PM. We returned from our dinner out after 9PM, so we were SOL for a tv. The bathroom was very small as well, but one at a time could shower. There were cords visible coming out from the walls in several places, aesthetically the room was very boring and there was cracked glass on the wall hangings. There was no ice bucket or ice available so we asked at the desk and were told they don't have any. We were celebrating our anniversary and had purchased champagne during the day. We were pretty surprised that a hotel in the heart of the wine country doesn't have ice buckets or ice available for their customers. We paid just under $300 for one night in this hotel, we don't think we got our money's worth.

By , from Hayward, CA on Apr 18, 2016

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