Stay was great, we only had an issue at checkout. the rep was very confused. To give them credit there were 3 of us checking out from 3 different rooms at a company expense. Everything else was great!
TV was malfunctioning. Phone did not work. Remote control to TV was grimy and disgusting. Staff were nice and efficient. ESP the overnight manager lady.
I stayed here for approximately 10 nights, and each one was wonderful. My girlfriend was with me in the room much of the time, and it was great being able to leave the hotel, enjoy downtown St Albans, and return to the room at our whim. The staff was friendly, courteous and enjoyable, the room clean and comfortable. I'd definitely stay here again.
The building itself is old and beautiful, but my room was modern and extremely comfortable. It was cleanly, and the cleaning staff were rigorous in taking care of my garbage and messes. I was always surprised by how clean they got the bathroom every day. The staff were kind and helpful. I felt welcome and well cared for. The location won't be to everyone's taste, but it was a lot of fun being able to just come outside and walk up the hill for tons of different food choices, and being near the gorgeous St Albans Cathedral (one of my favorite places in the world) was wonderful. The clock tower, park and lake are all near by. St Albans is a gorgeous town. I spent 11 nights at the Comfort Hotel, and it will always be a special place to me.
Great hotel, good amenities and a central location.
Clarion Collection Hotel St Albans City Centre places you within a leisurely stroll of St Albans South Signal Box and Verulamium Park. This 60-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a conference center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM.
Clarion Collection Hotel St Albans City Centre's 60 soundproofed rooms provide electric kettles, safes, and phones. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are also standard.
Clarion Collection Hotel St Albans City Centre features free WiFi in public areas, a conference center, and free newspapers. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.
Stay was great, we only had an issue at checkout. the rep was very confused. To give them credit there were 3 of us checking out from 3 different rooms at a company expense. Everything else was great!
TV was malfunctioning. Phone did not work. Remote control to TV was grimy and disgusting. Staff were nice and efficient. ESP the overnight manager lady.
Thank you for your feedback - we are sorry to read that your stay was not as per your expectations, we will strive to rectify this in the future, based on your comments and ratings.
I stayed here for approximately 10 nights, and each one was wonderful. My girlfriend was with me in the room much of the time, and it was great being able to leave the hotel, enjoy downtown St Albans, and return to the room at our whim. The staff was friendly, courteous and enjoyable, the room clean and comfortable. I'd definitely stay here again.
The building itself is old and beautiful, but my room was modern and extremely comfortable. It was cleanly, and the cleaning staff were rigorous in taking care of my garbage and messes. I was always surprised by how clean they got the bathroom every day. The staff were kind and helpful. I felt welcome and well cared for. The location won't be to everyone's taste, but it was a lot of fun being able to just come outside and walk up the hill for tons of different food choices, and being near the gorgeous St Albans Cathedral (one of my favorite places in the world) was wonderful. The clock tower, park and lake are all near by. St Albans is a gorgeous town. I spent 11 nights at the Comfort Hotel, and it will always be a special place to me.
Great hotel, good amenities and a central location.
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans. I am pleased to hear you enjoyed your stay with us, but would like to apologize for the confusion at checkout. Thank you for choosing Clarion Collection Hotel St Albans, I hope you will choose to stay with us again in the future.