ibis Southampton Centre

3.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for ibis Southampton Centre

Exterior
Exterior
Daily buffet breakfast (GBP 12.00 per person)
Meeting facility
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(160 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(77 reviews)
  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Southampton

Ibis Southampton Centre places you in Southampton City Centre, within a leisurely stroll of popular sights such as Southampton Cruise Terminal and WestQuay Shopping Centre. This 93-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Southampton Guildhall - 10 min walk - 0.6 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre features free WiFi in public areas, meeting rooms, and free newspapers. Self parking is offered for GBP 12 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a garden.
TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Air conditioning is not provided.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Frequently asked questions

Is free cancellation available at ibis Southampton Centre?

Ibis Southampton Centre provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at ibis Southampton Centre?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at ibis Southampton Centre on Feb 8, 2026 start from $48.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ibis Southampton Centre?

This hotel is situated in Southampton City Centre within a short 13-minute walk of Southampton Cruise Terminal and also 12 minutes on foot from WestQuay Shopping Centre. You'll also find Mayflower Theatre and Mayflower Park less than a mile away.

Is there parking available at ibis Southampton Centre?

Yes, parking is offered for GBP 12 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does ibis Southampton Centre feature a casino?

No, ibis Southampton Centre doesn't have a casino.

Is there an indoor pool at ibis Southampton Centre?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis Southampton Centre?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include harbor views.

Does ibis Southampton Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Southampton Centre feature a restaurant that includes a breakfast menu?

Yes, ibis Southampton Centre serves buffet breakfast for a surcharge each morning at The Cafe.

Does ibis Southampton Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Southampton Centre for a fee of GBP 10 per pet, per night.

Does ibis Southampton Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to ibis Southampton Centre?

The closest major airport to ibis Southampton Centre is Southampton (SOU), which is 4.5 mi away (9 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.1 mi away (32-minute drive).

Are there rooms with balconies at ibis Southampton Centre?

No, you won't find guestrooms with balconies at ibis Southampton Centre.

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1127 reviews
Rating 8 - Good. 335 out of 1127 reviews
Rating 6 - Okay. 209 out of 1127 reviews
Rating 4 - Poor. 85 out of 1127 reviews
Rating 2 - Terrible. 58 out of 1127 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Robert, Varennes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in the room should be thoroughly cleaned or changed
Stayed 1 night in Oct 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.
Edge of desk.
Water leaked through window onto desk
Stayed 1 night in Oct 2025

8/10 Good

STEVEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently-located basic hotel if you’re staying there pre-cruise.
Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Over all nice place, frendy staff. The shower could of been warmer
Stayed 1 night in Oct 2025

8/10 Good

Duncan

Stayed 2 nights in Oct 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise stay

Basic but perfectly fitted our needs for a pre cruise stay. Very close to port and short walk to west quay
Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine for the night before a cruise. The next morning it was only a short walk (about half a mile) to the Horizon terminal, we could already see our ship out of the room window. If I were going to the City or other, further, cruise terminals, I'd use a taxi or get a nearer hotel. The plughole had a little lever behind the tap, but that was jammed, which would have made shaving difficult if I had bothered, and I wasn't keen on the shower, but I have an excellent one at home, so I'm biased.
Stayed 1 night in Oct 2025

10/10 Excellent

Carolynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Catherine Anne

Traveled with partner
Liked: Cleanliness
It was a ok hotel but when we went for breakfast at 9.15 they hadn't kept up with refilling, eggs gone sausage gone hash brown's gone , water for tea came out brown, cappuccino just sending out warm milk.
Stayed 1 night in Oct 2025

2/10 Terrible

Ian

Disliked: Cleanliness, property conditions & facilities
We pulled up in the car park then left. It was a dump!
Stayed 1 night in Oct 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff friendly and convenient for shopping and Red Funnel terminal.
Stayed 2 nights in Oct 2025

6/10 Okay

Lesley

Liked: Cleanliness, property conditions & facilities
One night stay before cruise limited towels location was near shops and port
Stayed 1 night in Sep 2025

8/10 Good

Kin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 1 night in Oct 2025

4/10 Poor

Stephany

Liked: Amenities
The room is adequate with essentials for a single traveler. It is walking distance to the cruise terminal, stores, shopping mall, IKEA and restaurants. The staff were nice and breakfast included a variety of options. The carpet in the room needed a good vacuuming and cleaning. Staff should have said there were live music the day we arrived, which would've been a great treat. We happen to be leaving for dinner and caught the last song- the gal was very good. It is a bit pricey but it's because of the close proximity to the cruise terminal. We ended up catching an Uber to the port bc of the rain and cold temperature.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wayne

Stayed 1 night in Oct 2025

6/10 Okay

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have liked a restaurant on site
Stayed 1 night in Oct 2025

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has been a pleasant stay, great location.
Stayed 1 night in Oct 2025

6/10 Okay

William

Fine
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet enough. Shops and restaurants nearby
Stayed 1 night in Oct 2025

4/10 Poor

Hannah

Traveled with family
The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great location

Standard Ibis. Bit tired in places but relatively clean and tidy. Great location for city centre and docks. Staff were very friendly and incredibly helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 3 nights in Oct 2025