ibis Southampton Centre

3.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for ibis Southampton Centre

Exterior
Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪9 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(153 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

7.8 out of 10
Good
(71 reviews)
  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Southampton

Ibis Southampton Centre places you in Southampton City Centre, within a leisurely stroll of popular sights such as Southampton Cruise Terminal and WestQuay Shopping Centre. This 93-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪Costa Coffee - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre features free WiFi in public areas, meeting rooms, and free newspapers. Self parking is offered for GBP 12 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a garden, and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Air conditioning is not provided.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Frequently asked questions

Is free cancellation available at ibis Southampton Centre?

Ibis Southampton Centre provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at ibis Southampton Centre?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at ibis Southampton Centre on Nov 9, 2025 start from $56.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ibis Southampton Centre?

This hotel is situated in Southampton City Centre within a short 13-minute walk of Southampton Cruise Terminal and also 12 minutes on foot from WestQuay Shopping Centre. You'll also find Mayflower Theatre and Mayflower Park less than a mile away.

Is there parking available at ibis Southampton Centre?

Yes, parking is offered for GBP 12 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does ibis Southampton Centre feature a casino?

No, ibis Southampton Centre doesn't have a casino.

Is there an indoor pool at ibis Southampton Centre?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ibis Southampton Centre?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include harbor views.

Are there hot tubs at ibis Southampton Centre?

No, there isn't a spa tub at this hotel.

Does ibis Southampton Centre feature a restaurant that includes a breakfast menu?

Yes, ibis Southampton Centre serves buffet breakfast for a surcharge each morning at The Cafe.

Does ibis Southampton Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Southampton Centre for a fee of GBP 10 per pet, per night.

Are there connecting rooms at ibis Southampton Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to ibis Southampton Centre?

The closest major airport to ibis Southampton Centre is Southampton (SOU), which is 4.5 mi away (9 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.1 mi away (32-minute drive).

Can I book a room with a balcony at ibis Southampton Centre?

No, you won't find guestrooms with balconies at ibis Southampton Centre.

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1071 reviews
Rating 8 - Good. 321 out of 1071 reviews
Rating 6 - Okay. 206 out of 1071 reviews
Rating 4 - Poor. 85 out of 1071 reviews
Rating 2 - Terrible. 52 out of 1071 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jim, Trent Lakes

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No A/C . Only one bath towel each.
Stayed 1 night in Jul 2025

8/10 Good

Andrew Atkinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Cynthia

Stayed 2 nights in Oct 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Walk from and to train terminal and cruise ship
Stayed 1 night in Jul 2025

8/10 Good

carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Elaine

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We paid way too much for this bare bones but clean hotel. It is 32 degrees outside and the hotel has no air conditioning, except in the lobby. So we had to sleep with fans and the windows open, which means no shades drawn and full early morning sunshine to wake us up. Very disappointing stay.
Stayed 1 night in Jul 2025

6/10 Okay

Jacques

Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Ibis was good. Very convenient to town and local shopping centre. Staff very efficient. Rooms are compact and were very warm but not surprising in July. Overall I was happy with our stay
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Pre cruise

Nice hotel but no a/c
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Southampton

No problem leaving our bags when we arrived early. Check-in very quick. Room was just what we needed for the night. Staff very helpful and friendly. Happy to use again.
Stayed 1 night in Jul 2025

4/10 Poor

Anna

Traveled with group, Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kay, Eugene

Traveled with partner
Disliked: Property conditions & facilities
Small room. Dirty carpet.
Stayed 2 nights in Jun 2025

8/10 Good

Epifania

Stayed 1 night in Jun 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to bus terminal, major complaint would be lack of air conditioning on a very hot day and the windows could not be opened to get air flow. Restaurants and shopping are also easy walking distance
Stayed 1 night in Jul 2025

2/10 Terrible

Ted

Traveled with family
Disliked: Amenities
Received notice to open windows & turn on fan because air con not working. A/C was a reason for picking hotel. Check-in counter only had one staff & computer working. Carpet soiled, dirty & outdated. Staff were relatively friendly, appreciated that they booked cab. Location was very close to cruise terminal. Mall, train station & coffee place nearby
Stayed 1 night in Jul 2025

8/10 Good

Phillip, Chandler

Stayed 2 nights in Jul 2025

8/10 Good

Jo, Wilmington

Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Perfect overnighter for connecting to the Cruise dock. 5 min level walk to the cruise dock and 5 minutes to the Southampton Central railway station to London. Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Harriet

Stayed 3 nights in Jun 2025

8/10 Good

David, farnborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A neat Ibis just let down by having no a/c in the room, which wasn't good on the hottest night of the year. Issues with the billing system meant the bar was unavailable from 10.30 for half an hour. Great value as I had booked the room 5 months before.
Stayed 1 night in Jun 2025