La Vue D'Or4.0 out of 5.0
Recent guest reviews
On arrival we were given the keys to our rooms. Not happy with ours. It was dark and our balcony was directly behind another balcony so we had to look through the other balcony were other guests would sit for any view at all. Not the best and certainly not private at all. Our friends room though, was fine. The very next morning I asked if we could be moved and they were very helpful and moved us without hesitation. We ended up with a room overlooking the pool and it was fine. The rooms were extremely clean and the cleaning staff did a fantastic job keeping them that way for the duration of our stay. If you used anything then the items were stocked back up straight away. Sheets, towels etc always clean. We reported we were unable to get BBC news channel, again, it was seen to immediately. What ever your needs the management and staff wasted no time in attending to it. I found this to be first class service. The hotel is in a fantastic location for the views, however there is nothing in the rest of the area. You have to be pretty fit to walk this very dangerous road, and brave. Yes there is a curtsey bus however if you don't go down to your evening meal while 8ish, the last bus back is 23.30 hrs. Then there is the three hour break in the afternoon. Be aware a white taxi will cost 40 euro for a one way trip. Scandalous. The pool area is very nice with plenty of seating. No towels on chairs except for one couple on one day only. That made a change from the norm. It was great not to have to be up to get a sunbed. During the day I found that most guests appeared to go out for the day as it was very quiet. You are able to purchase food during the day but I found this to be a bit pricey as at the end on the day you are staying in the hotel. The food could be found cheaper in town. Breakfast was okay. You didn't have to go hungry but it was very repetitive. The orange juice I think must be powder. I would say that the food is on a budget. The evening meals were eatable, just. In the 2 weeks we stayed there, we ate out 4 times. Should not need to do this. They need to really upgrade these. It lets the hotel down and does not compliment the rest of this attractive hotel. The evenings are made up of guests sitting in the lounge talking and drinking. By 10pm everyone is going to bed. That's fine, each to there own. but thats not me. It did appear to suit some of the other guests, not all, but some. Something to bear in mind if you are in a younger age bracket. Most of the staff were helpful and very obliging. Spot the irritating one if you decide to give this hotel a try. May come across Comical, but they aren't and can be very annoying as they don't stop. Day after day after day. On departure at 10am there are no facilities to shower other then the one by the pool. I found this to be a bit cheeky when some people were being asked to make some of there bill in cash. A bit naughty!! Most declined this suggestion that we spoke too. As one said I asked for a shower and was told no, you asked for cash and you was told no. It is give and take. On the whole a three star hotel. I wouldn't return but I know that many may. If you are over 60 live a quiet life and have early nights, fine. There is nothing wrong with it.
My partner and I spent a week here and we were sorry to leave. The hotel was clean, staff were excellent and we were very well looked after. The shuttle bus service is adequate once you time your trips to accommodate siesta! Going half board worked for us as and the food was of a good standard and changed daily. Prices for food were a little more than anywhere else we ate at in Sorrento but drinks were pricey. Pool was great and aside from some longer tagging in the mornings we never really had an issue. The views are stunning and no amount of photos do them justice. The waiting staff in particular were friendly and entertaining (Mr Incredible, the one and only Tony in particular!) and we had authentic Italian music on the Thursday. We got engaged here and will definitely be back again...perhaps for our honeymoon! Until then....ciao!
La Vue D.or (THE GOLDEN VIEW ). This is exactly what it is. The hotel is situated high up in the hills above Sorrento with the most spectacular views over the bay of Naples towards Vesuvius. Although 7 kilometres from the centre of Sorrento the hotel runs a free shuttle bus service with very convenient times. The hotel is family run and everyone does a splendid job, nothing is too much trouble. Food is good and you order your evening meal at breakfast time from the menu so it is cooked fresh for you. All the staff are very friendly and always cheerful. My wife and I have stayed at this hotel previously and thoroughly recommend it
The hotel had great views and the staff were very friendly. The manager was at breakfast every morning to greet everyone and make sure everything was going well. With that said the hotel was far from spectacular. The wifi service was spotty at best and non-existent at worst. Rooms were clean and their free breakfast was just ok. (Scrambles eggs, sausage, cereal, pasties and fresh fruit). It is a little far from town (Sorrento) about 10-15 drive depending on traffic. The good news is they had a free shuttle that runs every hour.
Arrived at hotel very late from Naples Airport, (which is one and a half hours from Naples airport - at this time is 100 euros by taxi). Staff were on hand to check us in, but might be nice after such a long trip if they were to offer a complimentary water as bar was closed. Hotel was further from Sorrento than we had thought and as someone else has mentioned there are no other bars etc around to walk to. However, the complimentary bus to and from Sorrento was useful and more or less on time with friendly drivers. I didn't find the break over lunch a problem as we were out most of the day. Again slightly annoying to have to bus back up to change for dinner and come back into Sorrento, but not unsummountable. I must say though that the hotel was well run, with helpful staff. Our room was really big, with a massive comfortable double bed, the bathroom was large and had jacuzzi bath and shower. The biggest and most amazing part of the room though was the view from the window and balcony. WOW! One way over the bay of Naples with Vesuvious and the other towards the mountains and the town. If you are feeling lazy you can lie in bed and just wonder at nature. The pool looks great and there are a lot of chairs but as we wanted to see the outstanding sights and archealogical treats we did not spend time there. Breakfast had enough choice and again the views from the dining room excellent. Really enjoyed our stay and would consider again
I have just returned after a two week holiday at this wonderful hotel. From the very start I was well looked after by a very attentive and friendly staff. This was especially important to me having travelled alone for this holiday and being very apprehensive about this beforehand - I need not have worried, . The room given to me exceeded any expectation I had - a wonderful view of the Bay of Naples with Vesuvius in the distance and Sorrento below. It was a view I never tired of. The room had a very modern bathroom and I found the soundproofing to be perfectly adequate. Yes you do hear the toilet flushing in the room next door or shower going but it is not intrusive. The maids cleaned my room every day usually by the time I went back to the room late afternoon. I spent most of the time sunbathing on the terrace above the pool and never had a problem finding a comfortable position. It was often fairly empty with many in the hotel on day trips. The pool was fine, not heated but once under the water it was very refreshing. The one organised trip I went on was a day cruise along the Amalfi coast which I did through the hotel who gave me a brochure of various trips which could be booked through them. The shuttle bus was very effective and popular amongst the guest and provided a comfortable ride to and from Sorrento. The day before flying home due to adverse weather I decided to walk to and from Sorrento, The hotel gave me a map which avoided walking along the route the bus took. and going down to Sorrento was no problem. Coming back..... I realised how unfit I was and was grateful that the sun was not beating down on me. For those reasonably fit it would prove to be a pleasant alternative to the bus. Food in the hotel was fine. Plenty of choice for breakfast, ranging from sausages and eggs, cereal, yoghurts, fresh fruit and cake. Evening meals allowed for a range of choices and was served by a very attentive and polite staff - as mentioned in other reviews Tony provided the entertainment at meal times which was greatly appreciated. The hotel is a little isolated but for me that is part of it's charm away from the town but with the bus allowing easy access into Sorrento if wanted. IN summary I would certainly recommend this hotel to family and friends and have to say that the staff at this hotel were the nicest and most genuine I have encountered in all the places I have been to.
From Sorrento train station we caught a Sita bus for 1.3€ and drops you right at the front door. Alternatively you can walk for 10-15 mins and catch the free shuttle (times available on hotel website). We had a thoroughly enjoyable stay The good points: - hotel is spotless and all staff friendly and helpful and also spoke very good English - room was large, with a balcony and small table and 2 chairs outside - room air con was quiet and efficient - room contained a small safe and a fridge - bathroom had both shower and bath as well as all usual bathroom bits and pieces - bathroom also has an hair dryer - we had half board and found plenty of choice at breakfast and lasted from 07.30-10.00 - you order your evening food at breakfast and the 3 course choice is very good and changes daily - we found the quality and variety of the food to be excellent - evening meal runs from 1900-2115 - views from the dining room across the bay of Naples - shuttle bus is a big plus and runs hourly pretty much to schedule with the last bus back from Sorrento at 2330. Just be aware there is a break in service for about 3 hours from mid day - pool area is good with plenty of sun beds available - views are sensational from all areas of the hotel - free wifi available, but quite slow On the whole a great hotel but some negative points for balance: - pool towels cost 2€ per person per day, so quickly adds up or bring your own to avoid the extra cost - drinks are hotel prices at 5.5€ for a draught beer, 6.5€ for prosecco and 2€ for a bag of crisps - can be noisy in room from water pipes and use of shower by neighbours - there are no other bars / restaurants within safe walking distance of the hotel so if this is an issue, it's not for you - pool is not heated - room would benefit from tea / coffee making facilities - don't forget to add city tax to your budget at 1.5€ per person per day All in all we thoroughly enjoyed our stay and would happily recommend to friends.
Just back from this hotel 9/8/17. Absolutely lovely hotel, clean, food excellent, pool so clean and we had an upgraded room with huge balcony which was great. Outstanding views. Now I read before I went that the shuttle bus was excellent which it was but you have to realise that you can't walk anywhere when you are in this hotel. You are 15 minutes uphill from Sorrento and the roads are so precarious and windey you would take your life in your hands walking it!!! So you are very restricted and have to time it to catch the shuttle which runs every hour with a 3 hour break at lunchtime. So if you like having a walk during the day or after dinner you can't. So nice hotel but wouldn't return because of this. Also no courtesy room and you vacate your room at 10am. Hot showers at pool and toilets upstairs in an alcove area to change into clothes. But again not many hotels that don't have a room to change. Long day if you have a late flight. However loved Sorrento it's a lovely place and trips to Pompeii, Mount Vesuvius and Capri were really good. Must mention Tony, Mr Fantastico and Mr Incredible waiter in restaurant. What a character. Good fun.
Booked this hotel with a Jet 2 package. I hate packages but we left it too late to book this year. However, Jet 2 were fine and this hotel, for the price, was superb. Clearly the setting and view's are the main asset, plus it's a little cooler at this height. The side sea view room was a reasonable size, basic but nicely furnished and had a pleasant balcony. Importantly, the bed was comfortable and not too hard or soft. The air conditioning was welcome and not too noisy. Fresh towels daily (bring your own pool towels) and the hotel was very clean throughout. Sometimes the room wasn't cleaned until late afternoon. The pool area is lovely with hot showers and toilet / changing room. Water was even warm enough to allow me a couple of refreshing dips! I'm not much of a sunbather but I found the sun-beds reasonably comfortable and plentiful. Children are not allowed on to the roof-top solarium. I DO take exception to people 'bagging' sun-beds by the pool by placing towels on them before breakfast. The hotel should discourage this practice which, it has to be said, was usually performed by my fellow Brits. As far as food is concerned, we stayed half-board for 14 nights and this was probably 4 nights too long. The food is absolutely fine but the menu became a little tiresome after 10 days. You can order a starter for your main course if you wish (I can recommend the Lasagne). There is a buffet once per week which is very good. Try the superb restaurant Il Fenile just outside St Agata for lunch or for a change in the evening. Breakfast is fine with plenty of choice though you'll not get a 'full english' so get over it! Again, breakfast became a little tiresome but I'm being spoiled by now. The lunch menu is nice and reasonably priced. The burger is very nice for €9. Bar prices are reasonable but wine can be quite expensive if you have a bottle with your evening meal and tire of the 'house' wine (€13). Service was largely very good but the younger, less experienced members of the waiting staff had a lot to learn and could be very forgetful. Shuttle buses are great and reliable, delayed only by peak Sorrento holiday traffic. Reception staff were friendly, knowledgeable and helpful. This review is 'Warts and all' but you will notice that I have rated the hotel as excellent because, for the cost, it is and you shouldn't hesitate to book. Just make sure that you get a sea-view/side sea-view room.
Stayed here for short break and it is a very clean comfortable hotel. Staff attentive but rather robotic - felt there was a lack of the personal touch. No entertainment on evening so if you didn't go into town hotel was rather boring. Menu didn't alter and if you did find something you liked it would not be the same next time you ordered it.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 1012 reviews