Imperial Hotel Tramontano4.0 out of 5.0
Recent guest reviews
This was our seventh visit over the last 12 years. We had not been for 4 years but the first thing a number of staff said was "Welcome home." The location is magnificent. If possible book a sea view room - the lower ground rooms are especially fine with balconies and views over the Bay of Naples, Mount Vesuvius and Marina Piccolo. Many staff speak excellent English and most have some English. Dining is an experience not to be missed. This is the hotel against which we judge all others. We'll be back as soon as we can.
We were fortunate enough to have a chance to stay in this beautiful hotel during Christmas. The hotel staffs speak really fluent english & they are all very professional in all their positions. The rooms are spacious & clean, even the toilets. Breakfast & dinner are included at room rate too. We spent our Christmas there with a lovely Christmas dinner with a four/five-course-meal. Every dish differs yet compliments one another. We had our breakfast at the dining room with a sea view too. absolutely worth it!
Lunch is a unique experience at this classic hotel. Easily accessible at center of town. Impressive entrance, historic decor and breathtaking views of the bay. On a rainy December day the hotel and its restaurant are not crowded, allowing for top-quality service. Excellent food, especially seafood. Try seafood with artichoke.
Beautiful hotel with vibrant colors and a bright and airy front lobby and dining room. Staff are all typically friendly, helpful and charismatic. We had a sea view room with large balcony, which is spectacular. The hotel is built into the cliff and you can look down vertically to the beach below between Marina Grande & Piccolo and across the bay to Vesuvius. The view from the dining room is great. Our room was clean and spacious and very comfortable, only problem was the shower door on the bath was pretty ineffective, so ended up with a flooded floor. Also wifi was weak, probably just our room location though right at the top far end of the building. The inclusive buffet breakfast was excellent, will review the restaurant for dinner separately. Nice pool, not a lot of space for loungers and they got taken up pretty quickly. Nice pool side restaurant too which I will again review separately. The bar closes at 5 which is no good for a little evening drink before heading out. Location is great, not on top of all the traffic and noise, but the main square is only a short walk away and one of the drains with all their shopping and eating/drinking comes out right near the hotel entrance. Opposite side of the square to the train station, but not a long walk. Also the hotel has its own elevator down to the beach and for Marina Piccolo, but it can be quite a wait. The main public elevator is actually attached to the hotel and should be used if you have a ferry to catch. Also quite close to the stairs down to Marina Grande
This hotel is from the old school of professional staff, understated luxury and views to blow you away. My 2 adult sons and I stayed 4 nights here in November 2017. Our Seaview room was huge with a separate lounge area and a balcony that had nothing between it and the other side of the Bay if Naples except a gorgeous view of Mount Vesuvius. Since this was the start of the low season, there were few top end hotels even open. Apparently Sorrento’s winter population - including tourists - of 12,000 swells to over 100,000 in summer!!! It’s even prettier in the off season! This is a great base for tours to Pompeii and Herculaneum (Erculano). As opposed to Positano, Sorrento is mostly flat: easier walking; and has a train line that services all towns north into Naples. Way better than the local bus from Positano!!
Great hotel. Good service. It sits on the cliff and have a amazing view from the dining room. Also have parking service which is important (not for free) Beautiful lobby and garden in the entry. We were there for two nights and we enjoyed our stay
We stayed at the end of November for a surprise birthday treat - 6 adults, 2 one year olds. There was hardly anyone else staying, so very quiet, but we were well catered for half board and the staff were very helpful and patient with the children. We had adjoining balcony rooms on 4th floor, which were clean and comfortable with amazing views over the bay. The whole place had a slightly outdated feel of personal service and faded comfort. It would be very different in her gh season, I think.
Wonderful experience, turning back the time and celebrating our 30 years of marriage and our 60th anniversary of marriage in style. I would go back again and again. Love this hotel, and LOVE Sorrento.
Hotel Tramantano is a nice hotel but has become impersonal. Mostly unhelpful staff who tend to look down their noses. We had a garden room with a view of a fence with 2 trees. Hardly a garden view. Sorrento itself has too many vehicles & motorcycles running up and down narrow streets & the fumes are nauseating. The Italians have the cheek to charge a tourist tax too. We did enjoy a musical evening though which was lovely. Ticket price reasonable.This was our 3rd stay but definitely the last.
Stayed as family of four during Oct half term. We needed 2 rooms, which although adjacent, unfortunately didn't interconnect so we had to have one adult & one child in each room. Beds were quite firm and hairdryer was the 'flexible hose on the wall type': the tube gets hot, makes a lot of noise, but very little use at drying your hair (take your own!). Otherwise room was lovely: nice little balcony, bathroom had good towels & plenty of nice toiletries. (NB - walls are thin & noise travels easily between rooms & from the corridors, take your earplugs if you're a light sleeper.) Restaurant has stunning views across the bay to Vesuvius - breakfasts were good too with excellent service & friendly staff. Reception staff were very helpful, & arranged a picnic breakfast for our stupidly early departure morning. Kids loved the pool, although were disappointed a couple of days when it was closed earlier than the advertised time so missed out on a dip after a day sightseeing. Location was very convenient, right on the edge of the old town for easy 'meandering' , shopping & restaurants; only a short walk to the train station & for trips to Pompeii, Ercolano & Vesuvius. Steps behind the hotel lead down to the pretty harbour. Overall, really enjoyed our stay & definitely recommend this hotel.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1214 reviews