Skip to main content
Beginning of main content

Grand Hotel Moon Valley

4.0 out of 5.0

Recent guest reviews

We visited this hotel in April 2018. Upon arrival we were given a room on the top floor (4th floor) and the view was stunning! Plus our balcony was huge! This was a really pleasant surprise for us. Other positives are - - Generally speaking the food was great (breakfast and dinner). - Outside pool - Very friendly staff - one of the restaurant staff kindly sent a light salad to our room when I told him my wife was ill. - Beautiful gardens - Free tea next to the bar Negatives - Our kids (6 and 9 year old) didn't rate the cereal. - Information on the hotel facilities was lacking - recommend a folder in each room telling people about the amenities both at the hotel and locally. On that last point we only realised there was a children's playpark on the last day of our stay which was a pity so would have been good to know about this in advance. As for the area then you should know that there really isn't that much around the hotel so if you're looking for shopping you'll be disappointed. Based on our own walks this is what's nearby - - Bar Tabacchi (paper shop) - A restaurant called Ma Che Bonta (don't be put off by the outside. Inside its a proper restaurant with great food - I recommend the raviolli!) - An amazing church just up from the Bar Tabacchi. Go inside its stunning! - a small supermarket tucked away near the church. Also, if you're looking for the bay then you need to go down Via Murrano which is a windy road near the train station. Bit of a walk but at the bottom there are restaurants and a bar. Finally we would recommend a visit to Sorrento, Pompei and a trip up to Visuvius. However, with hindsight we would not have visited Naples as its extremely dirty with graffiti everywhere. Though the archaeological museum is good.

The hotel was amazing with the children and Luigi (The restaurant manager) was incredible..... The view from our room was wonderful..... You won’t be disappointed if you don’t expect too much.... The food wasn’t much to be desired but did the trick for what it was..... Definitely recommended Don’t ever get a taxi coz they will rip you off..... The meter was set to highest tariff and we were charged €50 for a 5 mile journey.....

Really nice place to stay after our charity challenge cycle ride from Venice to Sorrento a lovely place to recover very relaxed & staff pleasant and extremely helpful, breakfast plentiful and good selection of food again staff great ..rooms cleaned regularly and comfortable would recommend , close to train station for easy day trips out👍👍👍

I visited in the middle of May 2017 with my girlfriend on our first holiday abroad. First impressions as we arrived exceeded what I expected. The hotel had everything we needed. We used the hotel mostly as a base as we spent the majority of our time sightseeing and travelling around the region. Our room itself came with a superb sea view, with Vesuvius and the shoreline of Naples visible 24/7, a balcony, comfy beds and brilliant air conditioning. A safe was provided too so no theft problems there. Despite hanging the sign on our door that we didn't need the beds changing every day, they still went above and beyond to do so. The staff were amazingly friendly and informative, correcting my amateur Italian whenever I asked and providing excellent information about the surrounding area, travel, amenities etc. The food, both during breakfast and dinner, was absolutely delicious, with a wide range of Italian, German and French inspired dishes served, along with a standard continental buffet breakfast. A great pool was available throughout the day majority of the day, and the bar served a very tasty choice of cocktails (with the spirit content much higher than I'm used to in the UK so a fab bonus). In terms of travel, Seiano Station is just a 10 minute walk down the hill from the hotel, with easy links to Sorrento, Pompeii and Naples. Tickets could be purchased from the front desk of the hotel, ranging between 2 to 4 Euros each way depending on the distance. Would definitely visit again if I came back. Personal thanks go to Luigi and Giancarlo on the restaurant staff, Franco and Mario on the front desk and Chiro the bartender, they give Seiano a good name.

Stayed here during my visit to the Neapolitan riviera/ Amalfi coast, the room was lovely and air conditioned. I was especially excited as we booked a room with a garden which is what we got with the added bonus of a gorgeous sea view and got to wake up to the view of Mount Vesuvius every morning. The service was fabulous, the staff were very friendly and the food was so tasty we payed for half board would definitely recommend. One major bonus was that the hotel had excursions and was only a ten minute walk from the train station, this was great for us as train were our main forms of transport which are very cheap.

We stay at the Grand Moon for 5 nights in November the hotel was in a great location, we have paid before double the price for other hotels in the area and not as nice as the Grand Moon, relaxing break.recommended Staff lovely, hotel was clean great swimming pool and gardens and near the train station there is a small supermarket 5 mins away and restaurants we would go back to the Grand Moon in the Spring and explore more of Sorrento !

Grand Moon Valley Hotel We stay at the Moon Valley during the last 2 weeks of being open in November 2017, despite the staff being very kind and friendly and the hotel clean etc, however the general performance was poor and if it is to be a 4* hotel it needs to operate at that level for all the time guest are there and not fall short during the last few weeks of being open. In conclusion it could and should have been better. Before booking we were aware that it was a noisy location being surrounded on 3 sides by the busy coast road and to make it slightly worse it is a steepish climb so the HGVs and motorbikes are always making more noise that normal. We mailed the hotel beforehand to ask for a quiet room and they replied saying they would do their best which was nice – but sadly we were given a general room facing the front (and road) whereas other guests and the hotel was almost empty were given a quieter room facing the easterly pool which would have been better. The room we were given had a noisy/temperamental A/C unit which was to be fixed but wasn’t so we moved rooms. On the second week there we were asked to move to another room to consolidate the guest onto one floor and offered a sea/Mt Vesuvius view so we moved again. This was an error as the room we were given was what I call the ‘tail-end charley room’ where part of the bathroom is chopped off for a fire riser. Hence the shower door only opened about 12 inches before bashing into the bidet so a tight squeeze to get in there – also the furniture was sparse, uncoordinated and shabby. Not quite what I expected for a 4* and barely occupied hotel. The outside pool was not used by anyone I saw as it was a little chilly outside but it should be kept clean and not full of leaves/algae etc. I could mention the external shutters rattled whenever the wind from the north blew (as in the Mistral winds), and that cooking was often done late at night (for breakfast I think) but the smells permeated the rooms so a tweak on the ventilation system might be in order. During the second week the breakfast items also became sparse and erratic, the coffee urn was not in use but full of old cold coffee, eventually one found a waiter and he would bring you some which we took turns to share. I was not very impressed that every morning if you wanted lunch or dinner you completed a form saying what you wanted from a list of 3 or 4 items which again is not quite what we expected from a hotel of this calibre. And sadly when the evening food arrived it was sometimes luck warm. This is a good hotel for touring around to the wonderful sights in the region so again I can only that it could and should of operated better however many guests it has. It has good staff, good location, traffic noise is a compromise sadly, but I hope things improve. To end on a positive note we had lunch one day and there were only two of us in the dining room – the food was great then so it can be done.

We spent a week at his hotel on all inclusive in November. The views were great, the bedrooms fine and the staff were so helpful. The hotel is very convenient for the Circumvesuvio railway line so that you can visit Pompeii, Sorrento (for Capri), Naples for its splendid museums and palaces and Herculaneum. You can even get to the villas of Stabiae, railway plus walk. Although there is traffic noise this is a fact of life on the Sorrento coast road and it did not actually bother us. The slightest downside is that you have a 5 minute walk to Seiano station and 10 minutes walk back up hill, but the hotel is very good and they will take you to Sorrento and Vice Equense at certain times, where the best ice-cream shop is and a super large pizza restaurant.

Spent a week at this hote with saga.l.I accept it was the end of the season but the attitude of the staff was very poor.We were rushed at meal times, the choice was limited and we had to choose our evening meal at breakfast. The location has one tabach nearby and a pizza restaurant that we never saw open.It is a steep walk down a hill to the station, which is the only way to leave the hotel apart from a shuttle bus to sorrento that only runs Mondays and Fridays and returns at 1pm. The hotel has a function room that is used for private partys and in the week I was there it was used twice, both times very loud and late .This is certainly not a hotel for older travellers, I cant understand why saga use it.

Unfortunately we had an incredibly disappointing holiday at Moon Valley. During our 14 night stay we were subjected to 8 private parties with music so loud we could not get to sleep. When you are holidaying with two young children and your primary objective is to unwind, get to bed at a reasonable time and get up early to see the sights, then the last thing you want to do is to stay in a 'party hotel'. The majority of these parties went on till gone midnight. We were told by the manager that we had 'come at a bad time'. If we had known that there was even the slightest risk of this happening, we would never have booked this hotel. Although our tour operator, Jet2, tried to move us to another hotel (impossible during peak season) they are now claiming no responsibility as they say they have no control over what the hotel does. It is hard to comment on much else about the hotel as our experience was totally marred by the private parties... So, in conclusion, you might have an enjoyable peaceful stay or you might not. If you don't, it's tough (it would appear). You have been warned.

Corso Caulino 5 Vico Equense NA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Grand Hotel Moon Valley places you within 2 miles (3 km) of Campania Mineralogical Museum and Church of Santissima Annunziata. This 4-star hotel has 107 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in central Seiano and also close to Giusso Castle and Frantoio Ferraro.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

All of Grand Hotel Moon Valley's 107 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include free bottled water, safes, and desks.


Property features

At Grand Hotel Moon Valley, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a kids' club.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 629 reviews