Opinión verificada
6/10 Aceptable
Kayleigh D.
7 ago. 2025
Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación y veracidad del anuncio
Not as good as the listing made out
We stayed at Rose Tree cottage in May. When we arrived there was 5 dining room chairs but 6 people on the booking, no cushions for the outdoor seating, no board games, no BBQ or Neom soap as per the listing. We contacted the property management company who said these things would be sorted, we got the 6th chair but nothing else was sorted. We were also told by them that it wasn’t true that the listing said board games, BBQ and Neom soap but I’d already taken screenshots showing those things on the listing, and they’d changed it mid-way through our stay. There was no instructions on how to use or find anything. We had to root through a drawer to find a cooker manual, and there were no instructions on how to fill up the hot tub too. We also found out on the day of arrival that the hot tub should only be used until 8.30pm, which was disappointing as we’d planned to put the kids to bed and go in it.Beds were very uncomfortable, mirrors on the floor instead of hung on the wall, which is fine if they’re a full length mirror but these weren’t. Overall we were disappointed as it’s a beautiful spot, with a lovely expensive kitchen, and could be so much better than it is. It doesn’t take much to ensure there are board games, a welcome book of sorts, cushions for outdoor seating and a bbq. With such a gorgeous location this has potential to be a real gem but it’s definitely not there yet.
Kayleigh D.
Se hospedó 3 noches en mayo de 2025