Breakfast was all in the price. And the bar was open when we got back from the show.
It seemed that the hotel was run on a shoestring. Staff were working 12+ hour shifts and the one person was covering all tasks. For example, upon check in the man at reception, by himself, had to check guests in, answer the phone, serve at the bar meaning that paying people were waiting longer than necessary. At checkout, again one lady having to sort queries, take any payments, check guests out and answer the telephone (which is why one cannot get an answer when ringing the hotel direct).