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Resorts World Sentosa - Hotel Michael

5.0 out of 5.0

Recent guest reviews

room facilities very poor. Air con noisy. TV have cracking sound when volume is high.greeted by unpleasant smell when enter room.found hair at shower room..front desk staff not very friendly when checking in.

Did a 2night staycation with a couple of friends in the twin room. Pros - Bed is bigger than a super single but smaller than a queen. Abit squeezy for 2 but perfect for 1 - good sized room - good sized bathroom - shampoo, body wash and toothbrush/toothpaste provided - TWG tea bags - lots of hangers and storage - IN RWS - housekeeping is pretty efficient - handy phone provided so you can be connected, and use its charger to charge your phone (android) Cons - pillows are too soft - can be difficult to find if you do not drive in - 1 of the cups has a dirt stain - weak wifi - pool is really small Had an enjoyable stay in general!

Was allocated to the recently renovated room which was located at level 10, it has the feel of Crockfords Tower. Even the bathroom has the similar design of Crockfords if I remember correctly, which definitely is more luxury than most of the current rooms in Hotel Michael. Perhaps should consider to have an open concept bathroom which might be able to include a bath tub. Overall, very impressed with the renovation as compared to Hard Rock Hotel. In Hard Rock, it seems like just a new coat of paint. No significant changes over there. Well back to Hotel Michael, on the downside, house keeping needs to improve. Front Office and Concierge are AWESOME.

Got an free upgrade to a new room. Cleanliness was great. Nice and comfort. The new design was spectacular. Provide an android phone for tourist to move around in Singapore with no worries throughout/during the stay.

Nice Wood Veneer room furnishings. The best place to stay in the Resorts World Sentosa area. Very convenient walkway to Universal Studios, shopping, and access to monorail ride or walk path to other interesting points. But one disappointed thing is the poor shower water pressure and housekeeping cleanliness.

Located at Sentosa, children and adults dream island :D Universal Studios and Casinos. This hotel suitable for those who want an easy access to casinos and Universal Studios. You can find anything here. But the price all are very expensive. Room not too clean. They have connecting room. Stayed at the twin room. Beds are big. Can fit 2 slim person each bed.

I booked this room with low expectations because of the mixed review I've been reading about this hotel. Good thing I only have good words to say. No long queue during check in. We were given a non smoking room as requested and we were even upgraded to a suite since it is our honeymoon. There is free wifi already. Staff are so nice and they even gave us complementary wine. We ordered breakfast at our rooms and the serving size are big so price is worth it. The best thing about this hotel is its proximity to USS. You can go back to your hotel then go back to USS anytime you want since it is just a 5 mins walk and the resorts world itself is a good place with many things to do 😄

The deluxe room size was great for a family of 3. The toilet could use some deep cleaning as the shower area floor tiles looks quite stained. Upon check in, it will be good if the staff informs that she will be doing a pre auth before doing so. (We placed our ic n credit card on the counter, she just took it) Don't expect the hotel driveway staff to open the car door upon leaving or return even when ya with a kid. My room was on a high floor and there weren't any noise pollution.

Had been visited this hotel for the 4 times and it always been an amazing visit! Don't worry guys! The free wifi is now back!! U can just call the operator and they will give you the wifi ID. The auntie in housekeeping (unfortunately forgot her name) is very friendly!! 🤗 the one that I dissapointed is the wifi cannot reach the bed and we must stand near the door to reach the wifi 😰😰 the rest is good 😊😊

Check-in was ridiculously long as this hotel cater to a lot of Chinese Nationals and they take a long time with questions. You should have more people at the counter. Even when I checked out I had to wait. Unfortunately I had another china guest in front of me.

8 Sentosa Gateway Singapore

Located in Sentosa Island, Resorts World Sentosa - Hotel Michael is adjacent to Adventure Cove Waterpark and a short stroll from Madame Tussauds. This 461-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's also close to Universal Studios Singapore® and Chinatown Heritage Center.


Dining

There are multiple options for onsite dining with 4 restaurants, including Fratelli, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

Resorts World Sentosa - Hotel Michael's 461 air-conditioned rooms provide free bottled water, safes, and ironing boards. Guests can expect to find free WiFi. Beds sport down comforters and bathrooms offer free toiletries. Desks are also standard.


Property features

Guests staying at Resorts World Sentosa - Hotel Michael enjoy an outdoor pool, a fitness center, and a spa tub. You can put free valet parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas and conference space.

Room options

Deluxe Suite

King 1 | Sleeps 3

2 Bedroom Deluxe Suite

King 1 | Sleeps 6

2 Bedroom Deluxe Premium Suite

King 1 | Sleeps 6

Presidential Suite

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 665 reviews