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klapsons, The Boutique Hotel

Property class: 3.5

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Photo gallery for klapsons, The Boutique Hotel

Suite (The Oasis Suite) | Deep soaking bathtub
Exterior
Room (The Executive) | Bathroom
Suite (Klapsons Suite) | Living area
Suite (The Oasis Suite) | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
15 Hoe Chiang Road, Singapore, 089316
  • Place, Shenton Way
    ‪3 min walk‬
  • Place, Maxwell Food Centre
    ‪10 min walk‬
  • Place, Raffles Place
    ‪17 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Room (The Executive)

Room (The Executive) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room (The Executive)

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Room (The Oasis)

Room (The Oasis) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room (The Oasis)

  • 484 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite (The Oasis Suite)

Suite (The Oasis Suite) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (The Oasis Suite)

  • Garden view
  • 484 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite (Klapsons Suite)

Suite (Klapsons Suite) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (Klapsons Suite)

  • Garden view
  • 538 sq ft
  • Sleeps 3
  • Free WiFi

About the neighborhood

Singapore

Located in Downtown Singapore within a mile (2 km) of Raffles Place, klapsons, The Boutique Hotel is within 2 miles (3 km) of other popular sights such as Marina Bay Sands Casino. This 17-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Shenton Way - 3 min walk - 0.2 miles
  • Maxwell Food Centre - 10 min walk - 0.6 miles
  • Buddha Tooth Relic Temple and Museum - 12 min walk - 0.7 miles
  • Chinatown Heritage Center - 15 min walk - 0.8 miles
  • Raffles Place - 17 min walk - 0.9 miles

Getting around

  • Tanjong Pagar Station - 7 min walk
  • JB Sentral - 27 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Ann's Gourmet Place - ‬6 min walk
  • ‪The Marmalade Pantry @ Oasia Downtown - ‬5 min walk
  • ‪Double Shot Coffee - ‬5 min walk
  • ‪Coffee N Chill - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

klapsons, The Boutique Hotel

Guests of klapsons, The Boutique Hotel enjoy a rooftop terrace, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this boutique hotel include express check-in, free newspapers, and a porter/bellhop.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8,073 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

klapsons
klapsons Boutique
klapsons Boutique Hotel
klapsons Boutique Hotel Singapore
klapsons Boutique Singapore
klapsons Hotel
Klapsons, The Boutique Hotel Singapore
klapsons The Boutique Hotel
Klapsons, The Hotel Singapore
klapsons, The Boutique Hotel Hotel
klapsons, The Boutique Hotel Singapore
klapsons, The Boutique Hotel Hotel Singapore

Frequently asked questions

What is there to do around klapsons, The Boutique Hotel?

This hotel is situated in Downtown Singapore within a short 19-minute walk of Raffles Place and also 13 minutes on foot from Maxwell Food Centre. You'll also find Marina Bay Sands Casino and Orchard Road within a short drive.

Is there parking available at klapsons, The Boutique Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does klapsons, The Boutique Hotel have a casino at the property?

No, klapsons, The Boutique Hotel doesn't have a casino.

Is there an indoor pool at klapsons, The Boutique Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at klapsons, The Boutique Hotel?

Amenities that appeal to couples at this boutique hotel include a pillow menu, a minibar, and turndown service.

Are there hot tubs at klapsons, The Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does klapsons, The Boutique Hotel have a restaurant with a breakfast menu?

Yes, klapsons, The Boutique Hotel serves breakfast for a surcharge from its restaurant.

Will klapsons, The Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at klapsons, The Boutique Hotel.

Are there connecting rooms at klapsons, The Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to klapsons, The Boutique Hotel?

The closest major airport to klapsons, The Boutique Hotel is Seletar Airport (XSP), which is 12.1 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.1 mi away (23-minute drive).

Are there rooms with balconies at klapsons, The Boutique Hotel?

Yes, some guestrooms at klapsons, The Boutique Hotel offer a balcony and may feature garden views.

Does klapsons, The Boutique Hotel offer wedding services?

There are wedding services available at klapsons, The Boutique Hotel if that's in your vacation plans.

klapsons, The Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 13 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Shavon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book again!

Hotel surprised me with a free upgrade upon checking in! Receptionist, Nurul was super friendly and helpful, loved her welcoming attitude! Area nearby is fantastic with lots of food choices from cafes to hawker centre and restaurants of all different cuisines to be found!
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious cozy room

Futuristic reception counter, interesting concept. Beautiful boutique hotel with open shower. Amenities like malls and MRT are just a short walk away. Very prompt service when we required additional coffee capsules for the coffee machine. Free mini bar provided by the hotel as well. Had a lovely stay.
Verified review

10/10 Excellent

Sandy Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stay that surprised me ... twice

Friendly host upon checked in, upgraded my room to a suite room w jacuzzi (surprise #1) which totally amazed me; and a hamper of sweet treats (surprise #2) upon check out, which I presumed that it's 'cos of my bday. Will DEFINITELY come back again w my Boyfriend!
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy service

The reception is rude. I book this hotel for 500$ to celebrate my gf birthday. They bring security up and ask us leave the room. Lousy just singing a birthday song it's wrong? We didn't make any disturbance and worse rude services
Verified review

6/10 Okay

Justin

Liked: Staff & service, room comfort

Less impressive than expected

Location: it was 5-10 mins walk from nearest MRT so it was quite convenient to everywhere Reception: Staff are nice and helpful and the silver dome (where the reception counter is at) sets the tone of the hotel's with imaginative decorations Room: the rooms are spacious and comfortable; bed is supportive and firm that you could get a good sleep. However, there were several disappointments: 1) the bathtub is located inside the room without sufficient ventilation which easily makes the room very humid. If the room temperature is above 25 degrees, everything in the room will get wet due to the high humidity; 2) the feature of the room, the bathtub, is not at good condition and there are water leakage; 3) the toilet and the sink are not clean and are with stains  It is not a bad hotel but I just wonder how much it has spent on maintenance.  
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities

Old and not clean

Hotel is old and not clean. Internet is slow
Verified review

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nul aber total nul

Nie Mehr eine frecheit
Verified review

8/10 Good

Jing

Liked: Staff & service

Good location , near Chinatown and food area.

Very nice staffs and good location . The room is quite simple but the bed is very comfortable
Verified review

4/10 Poor

Hing Chuen

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Excellent service to be

It will be a great hotel if they focus on the details of her hotel rooms. My bad experience with no TV remote whrn check it. Worker used my bath gel and no refill. The light jis not working well. I need to help them fix it even they said they finished. Extremely poor reception of wifi signal. May be i can say. The signal is prefect when you stay 1 meter apart of the transmitter. Actually yes. The facilities can say as a bouquet hotel. But the maintenance and the detail was not.
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

Not soundproof.

the hotel room is not soundproof. you can hear the cars on the road, you can hear the laughters from the other rooms. I told them it's a birthday celebration for my spouse but no cake or speciality given.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom had mould around the sink. Vinyl breakfast seats patched like an old car. Not a business hotel.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Strange bathroom design 奇怪的浴室設計

全開放式設計的無障礙浴室，原意是好，但内裡沒任何間隔或浴簾，淋浴後全浴室也是水，連廁紙也濕透。之後怎樣如廁？先自行抹乾？自行擦地？
Verified review

6/10 Okay

Alvin

Liked: Staff & service
Disliked: Property conditions & facilities

Staycation

It was for my birthday staycation. Staffs were friendly and even waited for 12 midnight to delivery a cake for my birthday, deeply appreciated their efforts. However, shower drainage was not good, I believe the pipe was filled with hair and other dirt. When I took a shower, I can only turn to the minimal as the water will not flow down fast enough and end up flooding in the area. It was really bad. We booked the hotel because of the facility but end up didn't get to enjoy it. The coffee machine was not clean as well, black bits and milky water was coming out from the machine when I havent even put in the capsules. In the end, I need to keep changing the water to clean the machine before I can enjoy one cup of coffee.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

ちょっと劣化

ブティックホテル（？）ということで、全体に落ち着かないインテリアです。しかも、それがちょっと劣化してしてる感がありました。あと、コーヒーメーカーの裏に大量の蟻がいたのは嫌でした。
Verified review

4/10 Poor

hei lam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I've found blood stain on the bed sheet, had to change to another room mid night and the noise from traffic made it a sleepless night.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

キングサイズベッドでくつろげました

夜寝るために帰るといった使い方でしたが、部屋の広さは十分でキングサイズベッドでくつろいで寝ることが出来ました。 受付の対応も良く、ベッドメイクの際に忘れられたバスローブを頼んだらすぐに持ってきてくれたり、チェックイン前・チェックアウト後の荷物もスムーズに預かってもらえました。 周辺には24時間営業のスーパーもあり、問題はありませんでしたが、最寄り駅から7分程度でした。
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant. I enjoyed it a lot
Verified review

8/10 Good

irene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

員工值得贊揚

我們住這間酒店是4日3夜！頭一日去到可能人手上問題，大堂沒有任何boy幫手攞行李上樓要自己自助！地點還算方便，只是偏入內街！如果是情侶話酒店都可以選擇，但如果是一家大小就未必方便！另外我在此想表揚一個員工，因為我細仔在check out前一晚發高燒，我們向她查詢有關醫院後，我們返回房間內收拾東西出發時她居然㩒鐘向我們說其他有關醫院資料及已安排了的士！還很細心去幫助我們延遲check out時間！可惜我們太情急下沒有問他名字！所以籍此再向她衷心說句：謝謝！
Verified review

6/10 Okay

Verified traveler

We were looking forward to a stay in Klapsons Hotel. We were expecting the raved room with open bathrooms and unique designs of a boutique hotel. However , we were being checked in with a room with no open shower bathroom and the bathroom was choked and the lights were flickering. A technician came to the room to fix the problem promptly but it was pretty inconvenient as we were int he midst to change and to head out. The lights have been changed but was still faulty. The hotel staff has offered a complimentary breakfast for both of us due to our disappointment.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

Worth for a better hotel with better facilities

Good service. Poor acoustical system, could hear the laughters of the rooms nearby or from street. Open bathtub is clear, transparent and located in the middle of the room. Cold air dragged in once I turned off the water.
Verified review

10/10 Excellent

nachshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great, new hotel

I was in Klapsons for two days. I asked for early check-in and late check-out and they were very efficient in closing the price and making all necessary arrangements. The hotel is new and creatively decorated. There's no breakfast, but, the room was great, thus, overall - I recommend this hotel as an affordable good place to be in during business trip to Singapore.
Verified review

2/10 Terrible

Dwight

Disliked: Staff & service, property conditions & facilities, room comfort

Awful experience

Awful experience at this hotel. After a long day of travelling from the US the room given to us sounded like the street traffic was in our room. There is no noise insulation. The room had no soap or lotion these little things add up to a more memorable stay. There was no internet in our room we called to complaint but since it was very late at night we could not get any help. We asked the front desk to book a taxi for us since we were leaving in the morning. This was not done so at 4 am we went on the street to flag down a taxi inorder to make our flight. The service at this hotel was very bad I would rather spend my money at hotel that are more welcoming and provide what they stated is included in the rate. This is definitely not up to speed to be called a Boutique hotel.
Verified review

4/10 Poor

Inge

Liked: Cleanliness
Disliked: Staff & service

from special to sub standard

it used to be a very special hotel 10 y back now its starting to fall apart
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Love their comfy bed. And the hotel staff's are friendly too.
Verified review

4/10 Poor

Don

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 4 Star

This hotel is basically a cheaply fabricated box that is already disintegrating. Drapes are falling apart, bed is lumpy,there is nothing here to make you want to ever come back. A high 2 star probably, but pricey for what you get.