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Recent guest reviews

Rude Employee in Cafeteria. I would never treat a customer the way she did.

This hotel would have been PERFECT, our room was close to the pool and kids area, but everything was shut down due to covid restrictions, which I understand. Knowing that the pool at the hotel directly across the street was a little annoying to the kids, but the room served it's purpose. Once restrictions are lifted this place would be AMAZING for families. It would have been nice to see that the everything was not operational on the website prior to booking as this is the first hotel we have stayed at with things closed.

They’re in a very convenient location, with an affordable price. Could use an update though

Staff are super friendly! Rooms were decent and clean. Kid friendly! The pool is right outside our room. The kids loved it. Milk and cookies in the lobby every night. The breakfast was pretty good. Pool tables and other things for kids to do all in one area. The downfall was the walls were pretty thin. We could hear music, doors shutting, and people partying. It didnt effect us much. After walking all day and swimming all evening, we passed out pretty quick. But you could still hear the other rooms. We definitely will be staying again. For the price and the amenities, along with the hotel being pretty clean, you cant beat it.

Was a nice place. Beds we're only full size not queen as promised, room and property could have been cleaner

Good stay for the price, clean, nice staff, breakfast was a little cold but all the usual amenities were present.

Great stay ,close to everything. Would definitely stay here again . The pool was clean and had a great place for the kids to hang out

Staff extremely friendly and the free breakfast was awesome!! The room was nice and bed was comfortable. The only thing that I didn't like was the air stayed on the whole time but wouldn't cool the room any lower than 74°. At least that's what the thermostat said and it was warm.

It was noisy outside my room. Too close to front desk

The staff was great, check in was quick. The room was spacious, clean, and modern. The bed was very comfortable.

William St Cape Girardeau MO

Hotel highlights

  • Steps from Mississippi River
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Indoor pool

Auburn Place Hotel And Suites places you next to Mississippi River and within a 15-minute walk of Saint Francis Medical Center. This hotel has 133 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is offered each morning.


Rooms

All 133 air-conditioned accommodations feature a separate bedroom. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Guests staying at Auburn Place Hotel And Suites enjoy an indoor pool, a gym, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Non Smoking (Interior)

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Exterior)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking (Interior)

2 Queen Beds | Sleeps 4

Guest reviews for Auburn Place Hotel And Suites

Everyone (20) Couples (1) Family (8)
3
Family Family with small children

Rude Employee in Cafeteria. I would never treat a customer the way she did.

By on Jul 18, 2021

Review comment responded on Jul 18, 2021

Thank you so much for taking time out of your day to rate our hotel. I want to apologize on behalf of the hotel for what happened. Rude employees are unacceptable and I will be looking into this. Please contact us if there is anything we can do to make up for this.

2
Family Family with small children Partner Couples

By on Jun 7, 2021

Review comment responded on Jun 7, 2021

I am very sorry to hear that you did not have a nice stay. If there is anything we can do please reach out. Thank you for sending us your feedback.

5
Everyone

By on May 16, 2021

Review comment responded on May 28, 2021

Thank you so much for sending us your feedback. We hope to see you again in the future. Have a great day!

3
Family with small children

This hotel would have been PERFECT, our room was close to the pool and kids area, but everything was shut down due to covid restrictions, which I understand. Knowing that the pool at the hotel directly across the street was a little annoying to the kids, but the room served it's purpose. Once restrictions are lifted this place would be AMAZING for families. It would have been nice to see that the everything was not operational on the website prior to booking as this is the first hotel we have stayed at with things closed.

By on Mar 8, 2021

Review comment responded on Mar 18, 2021

Thank you for taking time out of your day to rate our hotel. We thank you for your understanding about the pool being closed. Unfortunately with the pool not being in a lockable room we can't meet the requirements. Despite that, we are glad you enjoyed your stay and we look forward to your next visit!

5
Everyone

By on Jul 20, 2020

Review comment responded on Jul 25, 2020

Thank you for taking time out of your day to rate our hotel. We are so glad that you enjoyed your stay and we thank you for choosing our hotel for your travel needs!

4
Family Family

They’re in a very convenient location, with an affordable price. Could use an update though

By on Mar 21, 2020

Review comment responded on Mar 29, 2020

Thank you for giving us your feedback. If you have any ideas of how we could make our hotel even better please let us know. We love to hear the ideas that come from our guests. I'm glad it was a convenient location and affordable price for you!! Hope to see you again in the future. Have a great day

5
Everyone

By on Mar 4, 2020

Review comment responded on Mar 4, 2020

Thank you for taking time out of your day to rate our hotel, and thank you for choosing our property!

4
Family with small children

Staff are super friendly! Rooms were decent and clean. Kid friendly! The pool is right outside our room. The kids loved it. Milk and cookies in the lobby every night. The breakfast was pretty good. Pool tables and other things for kids to do all in one area. The downfall was the walls were pretty thin. We could hear music, doors shutting, and people partying. It didnt effect us much. After walking all day and swimming all evening, we passed out pretty quick. But you could still hear the other rooms. We definitely will be staying again. For the price and the amenities, along with the hotel being pretty clean, you cant beat it.

By , from Warrenton on Mar 1, 2020

Review comment responded on Mar 2, 2020

Thank you for your feedback! We are glad to hear that you enjoyed our friendly staff, clean rooms and cookies & milk. We apologize about the noise and would like to let you know that we do have security on duty every weekend as well as a front desk member at the hotel 24/7 who would be happy to find where the noise is coming from and make sure it quiets down. Thank you for all of your compliments and we cant wait to see you next time!

4
Everyone

Was a nice place. Beds we're only full size not queen as promised, room and property could have been cleaner

By on Feb 18, 2020

Review comment responded on Feb 19, 2020

Thank you for taking the time out of your day to rate our hotel. We apologize that the beds were not to your liking. Our property should only have king and queen beds. In the future please do not hesitate to contact the front desk if there are any issues so that we can look into the issue.

1
Everyone

By on Feb 6, 2020

Review comment responded on Feb 17, 2020

Thank you for your feedback! Please let us know how we could improve your stay for next time.

Auburn Place Hotel And Suites

3265 William St, Cape Girardeau, MO 63701
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