Snow King Retreat - The Heaven

3.0 star property
Mountain hotel with 2 restaurants connected to a shopping center in Shimla

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Photo gallery for Snow King Retreat - The Heaven

LOG HUTS | View from room
LOG HUTS | Living area | 32-inch LCD TV with cable channels, TV
Kitty’s Suite | In-room safe, desk, soundproofing, iron/ironing board
Front of property
2 restaurants, breakfast served

Reviews

3.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

View in a map
Fagu Top, Shimla, Himachal Pradesh, 171029
  • Place, Kali Bari Temple
    ‪2 min walk‬
  • Place, Mall Road
    ‪10 min walk‬
  • Place, Christ Church
    ‪13 min walk‬
  • Airport, Shimla (SLV)
    ‪12 min drive‬

Room options

Superior Room

  • 65 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Family Suite

  • 65 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Cane Hut

  • 65 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

LOG HUTS

  • 65 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Kitty’s Suite

  • 65 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Pine Cottage Twin Room with Two Large Double Beds

  • 62 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 60 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Luxury Studio

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Shimla

Snow King Retreat - The Heaven places you next to Kali Bari Temple and within a 15-minute walk of Mall Road. This 3-star hotel welcomes guests with 50 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Centrally located in Shimla, the hotel is connected to a shopping center, and a short walk from Gaiety Heritage Cultural Complex and Himalayan Aviary.

What's nearby

  • Kali Bari Temple - 2 min walk - 0.1 miles
  • Mall Road - 10 min walk - 0.6 miles
  • Christ Church - 13 min walk - 0.7 miles
  • Lakkar Bazar - 17 min walk - 0.9 miles
  • Jakhu Temple - 4 min drive - 1.4 miles

Getting around

  • Shimla Station - 8 min walk
  • Shimla (SLV) - 45 min drive

Restaurants

  • ‪Cafe Simla Times - ‬18 min walk
  • ‪Indian Coffee House - ‬10 min walk
  • ‪Wake and Bake Cafe - ‬11 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Honey Hut - ‬14 min walk

About this property

Snow King Retreat - The Heaven

Mountain hotel with 2 restaurants connected to a shopping center in Shimla
Snow King Retreat - The Heaven features a nightclub, karaoke, and an outdoor pool. Free valet and self parking are available, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a steam room, free WiFi in public areas, and a conference center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Balconies, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 25 km
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 500 for adults and INR 250 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • SNOW VIEW REVOLVING

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height desk
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for INR 800.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 250 for children
  • Rollaway bed fee: INR 800.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Snow King Retreat
Hotel Snow King Retreat Shimla
Snow King Retreat
Snow King Retreat Shimla
Snow Retreat
Hotel Snow King Retreat Hotel
Hotel Snow King Retreat Shimla
Hotel Snow King Retreat Hotel Shimla

Frequently asked questions

Is free cancellation available at Snow King Retreat - The Heaven?

Snow King Retreat - The Heaven offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see near Snow King Retreat - The Heaven?

This hotel is located in Shimla, a short 11-minute walk from Mall Road and also 11 minutes on foot from Gaiety Theater. You'll also find Lakkar Bazar and Gurkha Gate less than a mile away.

Is there parking available at Snow King Retreat - The Heaven?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Snow King Retreat - The Heaven?

Spa services at the hotel include Ayurvedic treatments, body treatments, massages, and mani/pedis.

Does Snow King Retreat - The Heaven include a casino?

No, Snow King Retreat - The Heaven doesn't have a casino.

Is there an indoor pool at Snow King Retreat - The Heaven?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Snow King Retreat - The Heaven?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Snow King Retreat - The Heaven have a hot tub?

No, but this hotel does have a steam room.

Does Snow King Retreat - The Heaven have a restaurant with a breakfast menu?

Yes, Snow King Retreat - The Heaven has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Snow King Retreat - The Heaven allow pets to stay for free?

No, pets and service animals aren't allowed at Snow King Retreat - The Heaven.

Are there connecting rooms at Snow King Retreat - The Heaven?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Snow King Retreat - The Heaven?

The closest major airport to Snow King Retreat - The Heaven is Shimla (SLV), which is 13.6 mi away (45 minutes by car).

Are there rooms with balconies at Snow King Retreat - The Heaven?

Yes, every guestroom at Snow King Retreat - The Heaven comes with a balcony with some featuring mountain views.

Does Snow King Retreat - The Heaven have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Snow King Retreat - The Heaven.

Snow King Retreat - The Heaven Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

3.4/10

Cleanliness

2.8/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

ESH, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED

Hi, I am your customer for several months and all hotel reservations made through your website Latest booking confirmation: Dear Nemtal, Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703. I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city itself Consequently was caused me mental anguish and I had to pay for another hotel accommodation Thanks in advance and waiting for your reply as still pending

6/10 Okay

Traveller, UK

Disliked: Staff & service

Fantastic location ... once found

Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic and minor landslips following monsoon rain) to be told at midnight by reception that there was no booking. Strength of following 'discussion' eventually proved we did indeed have a booking. Rooms and hotel facilities very tired now when once must have been special. But still recommended as an interesting place to stay out of Shimla.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 숙소. 다시는 근처도 안감.

최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음..