Nice modern facility and good bed. Tile floor in disrepair in the room and elevator.
I appreciated the friendly staff, and liked that it has a gym.
Super nice; very clean; quiet. Great front desk service
What I liked most about the hotel was its location to places to eat. The 3rd floor didn't have vending machines, food nor drink.
We arrived late since we drove 17 hours to get there. The property had no exterior lighting so I felt unsafe and it was difficult to find from hwy 75. They put us in a room by the elevator and an exterior door on the first floor. We were constantly woken up by other loud guests and the exterior door opening and closing. People would stand by our window and look in while standing around outside, which made me uncomfortable. This room shouldn't have been an option and should be converted to a closet or break area. The refrigerator smelled of old greek yogurt every time we opened it and would stink up our entire room. We were looking forward to storing food in the fridge but the smell was so unappetizing that we opted against storing anything in the fridge. I would not stay here again.
The property was nice modern up-to-date fixtures and equipment and very clean. Most of the staff was friendly, but there where a few there were mild issues with.
The location is good and the rooms are nice overall. However, the hot tub was low on water and did not look very clean. Additionally, the front desk staff was not as friendly as usual. After check in (staff was nice then), the friendliness was not there as usual. Not as good as a visit as normal this time!
Initially i found the room clean and the beds comfortable.. i did notice there wasnt a tv remote in my room but dont watch much tv so i didnt care.. the bathroom was pretty clean but there was some smudges of something on the front of the sink and some brown stains on the side of the matress box spring I didnt sleep on near the head of the bed.. i am pretty observant and most can be forgiven a cleaning staff that has to bust them out for missing those details. I really did not like the attempt to fancy up the toilet paper by crinkling up a bunch of it and then using a wet finger to make it stick and look kinda like a bow looked cool from a distance but the wet permiated almost halfway through the roll.. and I wasnt useing it because you just dont know... :) those actually minor complaints aside i liked the hotel and the room and would be happy to stay there again.
Outstanding staff during check-in, stay and checkout. Room was clean and fresh feeling. Breakfast had a nice selection, the area was clean and welcoming
The stay was disappointing this time. Mainly it was loud and not quiet. Also, bed was not as comfortble. Would not stay again in the future.
Overall great hotel. Pretty close to what I was there for.
The check in was easy. The staff was friendly and very helpful The breakfast was very good. The pool was ice cold so we could not swim comfortably in it and we always enjoy a good swim in hotels.
Clean rooms, helpful staff,affordable, convenient location
Just a little dirt on top of my blanket but nothing serious. Big king size with sleeping sofa for a low price!
We stayed here for 3 nights, breakfast wasn't great but it was better than continental. The rooms were very clean, the beds were comfortable for a hotel bed with decent pillows and it was so quiet. I mean so quiet that a very light sleeper had a good nites rest. The coffee was great, ready real early every morning. I was so pleasantly surprised with this hotel as this was a last minute trip but I will certainly stay here again and would recommend it highly. It is also next door to a big icecream shop, walmart, Mcdonalds and close to everything
Best Western Plus Texoma Hotel & Suites is located within a few miles (5 km) of Waterloo Lake Regional Park and Eisenhower Veterans Monument. This 77-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Start your day off right with a free full breakfast.
All 77 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
At Best Western Plus Texoma Hotel & Suites, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Nice modern facility and good bed. Tile floor in disrepair in the room and elevator.
Thank you for your review!
I appreciated the friendly staff, and liked that it has a gym.
Thank you so much, Ryan, for your review! We hope to see you again!
Super nice; very clean; quiet. Great front desk service
Thank you for your feedback
THANK YOU FOR YOUR FEEDBACK
Thank you for your feedback
What I liked most about the hotel was its location to places to eat. The 3rd floor didn't have vending machines, food nor drink.
Thank you
We arrived late since we drove 17 hours to get there. The property had no exterior lighting so I felt unsafe and it was difficult to find from hwy 75. They put us in a room by the elevator and an exterior door on the first floor. We were constantly woken up by other loud guests and the exterior door opening and closing. People would stand by our window and look in while standing around outside, which made me uncomfortable. This room shouldn't have been an option and should be converted to a closet or break area. The refrigerator smelled of old greek yogurt every time we opened it and would stink up our entire room. We were looking forward to storing food in the fridge but the smell was so unappetizing that we opted against storing anything in the fridge. I would not stay here again.
Dear Guest, We would like to apologize that your stay did not exceed expectations. Please let us know next time something in the room is not comfortable. We never want our guests to feel unsafe and we will make sure that you get a better room next time around.Thank you.
The property was nice modern up-to-date fixtures and equipment and very clean. Most of the staff was friendly, but there where a few there were mild issues with.
THANK YOU
The location is good and the rooms are nice overall. However, the hot tub was low on water and did not look very clean. Additionally, the front desk staff was not as friendly as usual. After check in (staff was nice then), the friendliness was not there as usual. Not as good as a visit as normal this time!
Dear Guest, Thank you for reviewing your stay with us. We would like to apologize for the negative experience you had at our hotel. We take reviews like this very seriously and will use your feedback to better our hotel in hopes that you will return and let us try to earn your business back. Please don't hesitate to call us with any other concerns you may have. Thank you. Best, Nidhi Patel General Manager
THANK YOU FOR TAKING THE TIME TO SEND YOUR REVIEW. WE VALUE YOUR FEEDBACK AND DO OUR BEST TO MEET AND EXCEED YOUR EXPECTATIONS. THANK YOU FOR STAYING WITH US AND HOPE TO GET ANOTHER CHANCE TO SERVE YOU.