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Shenzhen Kaili Hotel

3.5 star property
Hotel with a full-service spa, near Dongmen Pedestrian Street

Choose dates to view prices

Photo gallery for Shenzhen Kaili Hotel

Lobby
Bar (on property)
Thai massages
Hallway
Room (Fashion) with Free Sauna | Premium bedding, down comforters, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Room service
  • Air conditioning
  • Breakfast available
  • Parking included

Explore the area

View in a map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Place, Luohu Port
    ‪20 min walk‬
  • Place, Huaqiangbei
    ‪4 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Triple Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, in-room safe, desk

Classic Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, desk

Family Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Fashion Room

Fashion Room | Premium bedding, down comforters, in-room safe, desk

Fashion Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, down comforters, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Comfy 2-bed Room

Premium bedding, down comforters, in-room safe, desk

Comfy 2-bed Room

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite

  • Sleeps 2

View all photos for Parent-child Room

Premium bedding, down comforters, in-room safe, desk

Parent-child Room

  • Sleeps 3

View all photos for Discount Room

Premium bedding, down comforters, in-room safe, desk

Discount Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Classic Queen Room

Premium bedding, down comforters, in-room safe, desk

Classic Queen Room

  • Sleeps 2

View all photos for Classic 2-bed Room

Premium bedding, down comforters, in-room safe, desk

Classic 2-bed Room

  • Sleeps 2

View all photos for Standard Room (Warm Room )

Standard Room (Warm Room ) | Premium bedding, down comforters, in-room safe, desk

Standard Room (Warm Room )

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Luohu within a short walk of Dongmen Pedestrian Street, Shenzhen Kaili Hotel is within 2 miles (3 km) of other popular sights such as Luohu Port. This 3.5-star hotel has 137 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Dongmen Pedestrian Street - 11 min walk - 0.6 miles
  • The MixC Shopping Mall - 17 min walk - 0.9 miles
  • Luohu Port - 20 min walk - 1.1 miles
  • Huaqiangbei - 4 min drive - 2.6 miles
  • Huanggang Border Crossing - 8 min drive - 5.1 miles

Getting around

  • Xiangxicun Station - 7 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪Chiu Chow Garden Restaurant - ‬2 min walk
  • ‪Yang's Dumpling 小杨生煎 - ‬4 min walk
  • ‪四季椰林椰子鸡 - ‬3 min walk
  • ‪混果汁 Hun Juice (King Glory) - ‬3 min walk
  • ‪楊記隆府 - ‬3 min walk

About this property

Shenzhen Kaili Hotel

Hotel with a full-service spa, near Dongmen Pedestrian Street
Renovated in 2016, Shenzhen Kaili Hotel offers a full-service spa, a steam room, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a conference center, express check-out, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

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Shenzhen Lido Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 629 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Renovated entire property - August 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Shenzhen Kaili Hotel?

Shenzhen Kaili Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shenzhen Kaili Hotel?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Shenzhen Kaili Hotel on Oct 23, 2025 start from $45.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shenzhen Kaili Hotel?

This hotel is situated in Luohu within a short 12-minute walk of Dongmen Pedestrian Street and also 19 minutes on foot from Luohu Commercial City. You'll also find Luohu Port and Huaqiangbei within a short drive.

Is there parking available at Shenzhen Kaili Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Shenzhen Kaili Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages.

Does Shenzhen Kaili Hotel have a casino?

No, Shenzhen Kaili Hotel doesn't have a casino.

Will I find an indoor pool at Shenzhen Kaili Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Shenzhen Kaili Hotel?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and slippers.

Does Shenzhen Kaili Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Shenzhen Kaili Hotel have a restaurant that serves breakfast?

Yes, Shenzhen Kaili Hotel serves a full breakfast for a surcharge each morning at Kaili Cafe.

Will Shenzhen Kaili Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shenzhen Kaili Hotel.

Does Shenzhen Kaili Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shenzhen Kaili Hotel?

The closest major airport to Shenzhen Kaili Hotel is Shenzhen Intl. Airport (SZX), which is 24.9 mi away (39 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19.5 mi away.

Are there rooms with balconies that I can book at Shenzhen Kaili Hotel?

No, there aren't any guestrooms with balconies at Shenzhen Kaili Hotel.

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 447 reviews
Rating 8 - Good. 240 out of 447 reviews
Rating 6 - Okay. 80 out of 447 reviews
Rating 4 - Poor. 20 out of 447 reviews
Rating 2 - Terrible. 5 out of 447 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Traveled with family
Liked: Amenities
convient
Stayed 10 nights in May 2025

8/10 Good

Chi Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025

4/10 Poor

WJ

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025

8/10 Good

David, Toronto M4K 1W5

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025

8/10 Good

mombasa, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024

10/10 Excellent

Kit Por, New York

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

8/10 Good

Eliza

Stayed 1 night in Jun 2024

10/10 Excellent

HONG LIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024

8/10 Good

BICH LAN

Stayed 1 night in May 2024

10/10 Excellent

Bai Lu, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024

8/10 Good

Wendel

Traveled with family
Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024

8/10 Good

Keith

Traveled with family
Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024

8/10 Good

Karnail Singh

Business traveler
Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

David, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peter loved the Kai Li Hotel!

The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023

8/10 Good

Karnail Singh

Business traveler
Liked: Staff & service, room comfort

Good experience, bit old fixtures

Stayed 5 nights in Apr 2023

10/10 Excellent

James, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and near to mtr and shopping centre
Stayed 3 nights in Nov 2019

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly rated

Staffs were helpful, comfortable
Stayed 1 night in Aug 2019