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Shenzhen Kaili Hotel

3.5 star property

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Photo gallery for Shenzhen Kaili Hotel

Lobby
Street view
Hallway
A restaurant with a large screen displaying a cake, a chandelier, and a mural of the Eiffel Tower.
A hotel room with a large bed, a desk, a chair, and a large window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Place, The MixC Shopping Mall
    ‪2 min drive‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Triple Room

A hotel room with three beds, each with white bedding and blue accents, a patterned carpet, and a brown curtain.

Deluxe Triple Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, in-room safe, desk

Classic Twin Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a TV, and a chair.

Family Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Fashion Room

A hotel room with a large bed, a desk with a television, a chair, and a small table with a plant.

Fashion Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a large bed, a sofa, a chair, a small table, and a desk.

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfy 2-bed Room

Premium bedding, down comforters, in-room safe, desk

Comfy 2-bed Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room (Warm Room )

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room (Warm Room )

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, two armchairs, a TV, a desk, and a small table.

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Luohu within a short walk of Dongmen Pedestrian Street, Shenzhen Kaili Hotel is within a mile (2 km) of other popular sights such as Luohu Port. This 3.5-star hotel has 137 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Dongmen Pedestrian Street - 11 min walk - 0.6 miles
  • International Foreign Trade Center - 14 min walk - 0.8 miles
  • The MixC Shopping Mall - 2 min drive - 1.3 miles
  • Luohu Commercial City - 2 min drive - 1.3 miles
  • Luohu Port - 6 min drive - 1.3 miles

Getting around

  • Guomao Station - 4 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen Intl. Airport (SZX) - 43 min drive

Restaurants

  • ‪四季椰林椰子鸡 - ‬4 min walk
  • ‪珮姐老火锅（罗湖直营店） - ‬2 min walk
  • ‪IRO NIGHT - ‬3 min walk
  • ‪CHAGEE 霸王茶姬 - ‬3 min walk
  • 德客尔咖啡 Zucker Coffee & Green

About this property

Shenzhen Kaili Hotel

A full-service spa, a steam room, and free WiFi in public areas are featured at Shenzhen Kaili Hotel. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a conference center, express check-out, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

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Exterior
Shenzhen Lido Hotel
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 731 reviews
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The price is $47
Jul 27 - Jul 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Shenzhen Kaili Hotel?

Shenzhen Kaili Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shenzhen Kaili Hotel?

As of Jul 26, 2026, prices found for a 1-night stay for 2 adults at Shenzhen Kaili Hotel on Aug 1, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shenzhen Kaili Hotel?

This hotel is situated in Luohu within a short 13-minute walk of Dongmen Pedestrian Street and also 19 minutes on foot from Luohu Commercial City. You'll also find Luohu Port and Huaqiangbei within a short drive.

Is there parking available at Shenzhen Kaili Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Shenzhen Kaili Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages.

Does Shenzhen Kaili Hotel have a casino?

No, Shenzhen Kaili Hotel doesn't have a casino.

Will I find an indoor pool at Shenzhen Kaili Hotel?

No, there is no indoor pool at this hotel.

Is Shenzhen Kaili Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and slippers.

Does Shenzhen Kaili Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Shenzhen Kaili Hotel have a restaurant that serves breakfast?

Yes, Shenzhen Kaili Hotel serves a full breakfast for a surcharge each morning at Kaili Cafe.

Will Shenzhen Kaili Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shenzhen Kaili Hotel.

Does Shenzhen Kaili Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shenzhen Kaili Hotel?

The closest major airport to Shenzhen Kaili Hotel is Shenzhen Intl. Airport (SZX), which is 24.8 mi away (43 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19.5 mi away.

Are there rooms with balconies at Shenzhen Kaili Hotel?

No, you won't find guestrooms with balconies at Shenzhen Kaili Hotel.

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 107 out of 462 reviews
Rating 8 - Good. 246 out of 462 reviews
Rating 6 - Okay. 84 out of 462 reviews
Rating 4 - Poor. 20 out of 462 reviews
Rating 2 - Terrible. 5 out of 462 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

WAI KWOK BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice service and room clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Nice comfortable room.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shin Ying Cindy

Liked: Staff & service, amenities, property conditions & facilities
Many restaurants surround the hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025
Verified

8/10 Good

Wendel

Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

HONG LIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Bai Lu

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peter loved the Kai Li Hotel!

The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025
Verified

8/10 Good

mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Hon Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Verified

8/10 Good

Keith

Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

WJ

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Sungki

위치는 좋음 히터안나옴
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Sungki

Disliked: Cleanliness, room comfort
난방이 안되고 오래된건물이라서..안깨끗함 다만 친절하고...위치는좋음
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sungki

Liked: Staff & service
친절하고넓고..위치좋고 다만 어디든같지만 와이파이는 잘안됨
Stayed 1 night in Nov 2025