See all properties

Felicity Hotel Shenzhen

4.0 star property
Central Shenzhen hotel connected to a shopping center, steps from Luohu Commercial City

Choose dates to view prices

Photo gallery for Felicity Hotel Shenzhen

Reception hall
Exterior
Elevator
Superior Room 2 Twin Beds, River View | 1 bedroom, premium bedding, minibar, in-room safe
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010
  • Luohu Commercial City
    ‪2 min walk‬
  • Luohu Port
    ‪8 min walk‬
  • Dongmen Pedestrian Street
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Deluxe Room 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep King Room

Healthy Sleep King Room | 1 bedroom, premium bedding, minibar, in-room safe

Healthy Sleep King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep Twin Room

Healthy Sleep Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Healthy Sleep Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
Exterior

Hilton Garden Inn Shenzhen World Exhibition & Convention Center

Bao'an
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 33 reviews
$58 nightly
The price is $62
Jul 24 - Jul 25
Total includes taxes and fees
Hilton Garden Inn Shenzhen World Exhibition & Convention Center

About the neighborhood

Shenzhen

Located in Luohu, Felicity Hotel Shenzhen is adjacent to Luohu Commercial City and within a 10-minute walk of other popular attractions like Luohu Port. This 514-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. It's connected to a shopping center in central Shenzhen and also close to Dongmen Pedestrian Street.

What's nearby

  • Luohu Commercial City - 2 min walk - 0.1 miles
  • Luohu Port - 8 min walk - 0.5 miles
  • The MixC Shopping Mall - 10 min walk - 0.5 miles
  • Dongmen Pedestrian Street - 2 min drive - 1.1 miles
  • Shenzhen Convention and Exhibition Center - 6 min drive - 4.5 miles

Getting around

  • Shenzhen Station - 1 min walk
  • Luohu Station - 16 min walk
  • Shenzhen Intl. Airport (SZX) - 42 min drive

Restaurants

  • ‪麥當勞 - ‬11 min walk
  • ‪三岛小厨 - ‬1 min walk
  • ‪小南洋东北餐厅 - ‬7 min walk
  • ‪意合园 - ‬8 min walk
  • ‪麦当劳 - ‬6 min walk

About this property

Felicity Hotel Shenzhen

Central Shenzhen hotel connected to a shopping center, steps from Luohu Commercial City
At Felicity Hotel Shenzhen, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available on request) for CNY 500 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, laundry facilities, and a banquet hall.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English

Similar properties

Bar (on property)

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 1,005 reviews
$76 nightly
The price is $81
Jul 28 - Jul 29
Total includes taxes and fees
Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 11:30 PM on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 108 for adults and CNY 108 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In a regional park

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 190.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: CNY 190.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel

Frequently asked questions

What's there to see near Felicity Hotel Shenzhen?

This hotel is situated in Luohu, just steps from Luohu Commercial City, and within a 10-minute walk of Luohu Port and The MixC Shopping Mall. You'll also find Dongmen Pedestrian Street and Huaqiangbei within a short drive.

Is there parking available at Felicity Hotel Shenzhen?

Yes, self parking is offered for free at the hotel.

Is there a spa at Felicity Hotel Shenzhen?

Spa services at the hotel include massages.

Does Felicity Hotel Shenzhen feature a casino on the premises?

No, Felicity Hotel Shenzhen doesn't have a casino.

Is there an indoor pool at Felicity Hotel Shenzhen?

No, there is no indoor pool at this hotel.

Is Felicity Hotel Shenzhen a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a minibar and premium bedding in each guestroom with some featuring river views.

Are there hot tubs at Felicity Hotel Shenzhen?

No, this hotel doesn't have a spa tub.

Does Felicity Hotel Shenzhen have a restaurant with a breakfast menu?

Yes, Felicity Hotel Shenzhen has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Felicity Hotel Shenzhen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Felicity Hotel Shenzhen.

Are there connecting rooms at Felicity Hotel Shenzhen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Felicity Hotel Shenzhen?

The closest major airport to Felicity Hotel Shenzhen is Shenzhen Intl. Airport (SZX), which is 25.4 mi away (42 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.7 mi away.

Are there rooms with balconies at Felicity Hotel Shenzhen?

No, at Felicity Hotel Shenzhen, there aren't any guestrooms that list a balcony.

Does Felicity Hotel Shenzhen have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Felicity Hotel Shenzhen.

Felicity Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 1000 reviews
Rating 8 - Good. 491 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Feb 2025

2/10 Terrible

Simon

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kwok Sui

Traveled with partner
Spacious room.
Stayed 1 night in Mar 2025

10/10 Excellent

PING YI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.
Stayed 1 night in Feb 2025

8/10 Good

Jian

Stayed 1 night in Jan 2025

8/10 Good

Lin

Stayed 2 nights in Nov 2024

10/10 Excellent

GANWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Shenzhen Visit

Excellent breakfast and location (from port of entry).
Stayed 2 nights in Oct 2024

10/10 Excellent

Billy Chi Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Stayed 1 night in Oct 2024

6/10 Okay

Calum

Dated

The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice clean
Stayed 4 nights in Jul 2024

10/10 Excellent

Anita

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Kan Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
酒店硬件比較舊
Stayed 1 night in May 2024

6/10 Okay

Jacqueline

Stayed 3 nights in Apr 2024

10/10 Excellent

Dan

Stayed 2 nights in Mar 2024

6/10 Okay

Mohindrakumar

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Chenggang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Yao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great location, good service , good value
Stayed 2 nights in Dec 2023

10/10 Excellent

Say Seng

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locale , not so easy to find. Good stay

Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

4/10 Poor

JOSEPH, orem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

8/10 Good

Hans

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Wai Kit

Disliked: Staff & service
Stayed 1 night in Nov 2023