This kind of property for this price is a good deal. I’ll stay here again.
The hotel is a big hotel . The front desk staff are not that friendly. No one smiles. The chines restuarant is over priced . The SPA is not good. They are always trying to sell you more then what you want. If your a business traveler i dont think its worth the money. If you are on vacation and like all that big lobby and lots of people every where then it might work for you. For me this will be the last time i will stay there.
Room was small a noise all night. Constructuon noise.impossible to sleep
It is near to the border between Luohu Shenzhen and Hong Kong. However, there is only one way to go from the hotel to the border crossing (or vice versa), unless you make a big detour. That one way involves walking up a long flight of steps. That is a big problem if you have heavier stuff to carry. That applies to taking the local trains and subway too.
Location is very good closed to go to Guangzhou and close to go to Hong Kong
Do call to get directions before attempting to walk from the Luohu Port or the train/underground station. It's only a few minutes walk from these locations, but one can be easily lost in the maze of tall structures.
Convenient location, close to everything. Reasonable price.
Wonderful hotel and A+++ location, near by shops, train station, subway and restaurants. Staff are friendly and helpful, will stay again!!!
I am the frequent visitor to this hotel. The hotel is kinda old but it underwent some sort of renovation in recent years so the facility is still relatively new. The staff is also friendly to help. For it's price, location and comfortable level, it's the default hotel for my stay in Shenzhen.
Hotel in the middle of a big upgrade... Lobby area done... great job!... guest rooms are next. This may take some time. Still a good value.
Never before have i experienced this in 50yrs of travel! I'll never book this class again at this hotel. Why would i pay more for the same kind of room in this hotel? At first they could not find my reservation.
Located in Luohu, Best Western Premier Shenzhen Felicity Hotel is adjacent to Luohu Commercial City and within a 10-minute walk of other popular attractions like Luohu Port. This 541-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Shenzhen and also close to Dongmen Pedestrian Street.
Enjoy dining at Atrium Cafe, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All of Best Western Premier Shenzhen Felicity Hotel's 541 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and free bottled water. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes, phones, and desks are other standard amenities.
At Best Western Premier Shenzhen Felicity Hotel, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for CNY 350 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a business center, and free newspapers.
Dear guest, thanks for you staying in our hotel. Sincerely look forward to you to come again.
This kind of property for this price is a good deal. I’ll stay here again.
、Thank you for your recommendation of our location. Opposite the hotel is Luohu Port, which is only 10 minutes'walk away. If you feel that it is difficult to get on one side of the overpass, you can take the underground passage on the other side to reach the Luohu Port conveniently and quickly. If there is any questions about travel and route, you are welcome to consult our Concierge desk. I believe our colleagues will give you the most practical suggestions!
The hotel is a big hotel . The front desk staff are not that friendly. No one smiles. The chines restuarant is over priced . The SPA is not good. They are always trying to sell you more then what you want. If your a business traveler i dont think its worth the money. If you are on vacation and like all that big lobby and lots of people every where then it might work for you. For me this will be the last time i will stay there.
Dear guest, thanks for staying at BW Felicity Hotel and sharing your accommodation experience. Our hotel management attaches great importance to your comments! We were very sorry our staffs left a bad impression to you, we will strengthen the training to them, hope to bring you better service next time. Also our hotel opposite the Shenzhen Railway Station, Shenzhen subway station, bus station and Lo Wu Commercial City, so guest can choose the most appropriate means of transportation in the shortest time. we will deliver your word to our staff and keep improving our service. Sincerely look forward to you to come again.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Room was small a noise all night. Constructuon noise.impossible to sleep
Dear guests, thank you for staying at BW Felicity Hotel and leaving your valuable comments. We were very sorry for the situation you met. the sound insulation of the room is specially treated, we are very willing to arrange another room for you if you are more sensitive to sounds. Thank you again for your support to our service improvement, we look forward to being of service to you. Best regards.
It is near to the border between Luohu Shenzhen and Hong Kong. However, there is only one way to go from the hotel to the border crossing (or vice versa), unless you make a big detour. That one way involves walking up a long flight of steps. That is a big problem if you have heavier stuff to carry. That applies to taking the local trains and subway too.
Dear guest, thank you for your feedback. We could provide free shuttle bus service from hotel to the border, which was convenient for you. If there is any question about schedule, our concierge will being of service to you. Best regards.
Location is very good closed to go to Guangzhou and close to go to Hong Kong
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Do call to get directions before attempting to walk from the Luohu Port or the train/underground station. It's only a few minutes walk from these locations, but one can be easily lost in the maze of tall structures.
Dear guest，we were glad to understand that our location providing you with the convenience to travel！Please do not hesitate to connect us if you were confused about the route. Sincerely look forward to your next visit. Best regards.
Convenient location, close to everything. Reasonable price.
Dear gurst, so glad that you were satisfied with our hotel and we hoped to provide you amazing service in the near future. Sincerely look forward to your next visit！Good wish.
Dear guest, thanks for you staying in our hotel. Sincerely look forward to you to come again.