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Xperience Kiroseiz Premier

5.0 star property

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Photo gallery for Xperience Kiroseiz Premier

Lake
5 restaurants; breakfast, lunch, and dinner served
Manicures and pedicures
Aerial view
Superior Room(Egyptian & Residents Only) | Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Salam Road, Peace Road, Naama Bay, Sharm El Sheikh, South Sinai Governorate, 11221
  • Place, Sinai Grand Casino
    ‪3 min walk‬
  • Place, Hollywood Sharm El Sheikh
    ‪9 min walk‬
  • Place, Naama Bay
    ‪12 min walk‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Minibar, in-room safe, desk, soundproofing

Superior Triple Room

  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Bedrooms, Garden View

  • Garden view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Garden View

Bathtub, deep soaking tub, free toiletries, hair dryer

Standard Room, Garden View

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Garden View

Minibar, in-room safe, desk, soundproofing

Superior Room, Garden View

  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, soundproofing

Deluxe Suite

  • 1044 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Honeymoon Room

Minibar, in-room safe, desk, soundproofing

Honeymoon Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

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Exterior

Club Prive By Rixos Sharm El Sheikh

Nabq
  • Pool
  • Breakfast included
  • Spa
  • All inclusive plans available
$4,343 nightly
The price is $5,000
Jul 1 - Jul 2
Total with taxes and fees
Club Prive By Rixos Sharm El Sheikh

About the neighborhood

Sharm El Sheikh

Xperience Kiroseiz Premier places you within a mile (2 km) of popular attractions like Naama Bay and Red Sea. This 340-room, 5-star hotel has 4 outdoor pools along with a free water park and 5 restaurants.

What's nearby

  • Sinai Grand Casino - 3 min walk - 0.2 miles
  • Hollywood Sharm El Sheikh - 9 min walk - 0.5 miles
  • Naama Bay - 12 min walk - 0.7 miles
  • Ras Mohammed National Park - 12 min walk - 0.7 miles
  • Naama Bay Beach - 6 min drive - 3.1 miles

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 11 min drive

Restaurants

  • ‪stars music bar - ‬6 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Beach Bar at Novotel Beach Sharm El Sheikh - ‬18 min walk
  • ‪El Kababgy - ‬4 min drive
  • ‪Pool Bar at Novotel Beach Sharm El Sheikh - ‬18 min walk

About this property

Xperience Kiroseiz Premier

Guests of Xperience Kiroseiz Premier have access to 4 outdoor pools, a free water park, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 10 per vehicle one way. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Fireplaces, furnished balconies, and minibars are also standard.
2 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Xperience Kiroseiz Parkland Resort
Naama Bay
  • Pool
  • Spa
  • All inclusive plans available
  • Kids pool
8.0 out of 10, Very Good, 47 reviews
$113 nightly
The price is $134
Jun 19 - Jun 20
Total with taxes and fees
Xperience Kiroseiz Parkland Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • 4 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • NY Galaa Dinner

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Health club
  • Library
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in an "Egyptians and Residents Only" room category must present proof of residency (Egyptian ID or residence permit) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests booked in an "Egyptians and Residents Only" room category in the All-Inclusive rate plan receive soft drinks (no alcohol).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Xperience Kiroseiz Premier Hotel Sharm el Sheikh
Xperience Kiroseiz Premier Hotel
Xperience Kiroseiz Premier Hotel Sharm el Sheikh
Xperience Kiroseiz Premier Hotel
Xperience Kiroseiz Premier Sharm el Sheikh
Hotel Xperience Kiroseiz Premier Sharm el Sheikh
Sharm el Sheikh Xperience Kiroseiz Premier Hotel
Hotel Xperience Kiroseiz Premier
Xperience Kiroseiz Premier
Xperience Kiroseiz Premier Hotel
Xperience Kiroseiz Premier Sharm El Sheikh
Xperience Kiroseiz Premier Hotel Sharm El Sheikh

Frequently asked questions

Is free cancellation available at Xperience Kiroseiz Premier?

Xperience Kiroseiz Premier provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Xperience Kiroseiz Premier?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Xperience Kiroseiz Premier on Jun 21, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Xperience Kiroseiz Premier?

This hotel is located in Sharm El Sheikh, a short 18-minute walk from Naama Bay and also 18 minutes on foot from Red Sea. You'll also find Shark's Bay and Naama Bay Beach within a short drive.

Is there parking available at Xperience Kiroseiz Premier?

Yes, self parking is offered for free at the hotel.

Is there a spa at Xperience Kiroseiz Premier?

Spa services at the hotel include massages and mani/pedis.

Are there luxury amenities available at Xperience Kiroseiz Premier?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and a garden-view restaurant at this hotel.

Does Xperience Kiroseiz Premier include a casino at the property?

No, Xperience Kiroseiz Premier doesn't have a casino.

Will I find an indoor pool at Xperience Kiroseiz Premier?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Xperience Kiroseiz Premier a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as a garden-view restaurant and 4 outdoor pools.

Does Xperience Kiroseiz Premier have a hot tub?

No, but this hotel does have a sauna.

Does Xperience Kiroseiz Premier have a restaurant that serves breakfast?

Yes, Xperience Kiroseiz Premier has 5 restaurants, and serves breakfast for a surcharge.

Will Xperience Kiroseiz Premier allow pets to stay for free?

No, pets aren't allowed at Xperience Kiroseiz Premier.

Does Xperience Kiroseiz Premier have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Xperience Kiroseiz Premier?

The closest major airport to Xperience Kiroseiz Premier is Sharm El-Sheikh Intl. Airport (SSH), which is 6.4 mi away (11 minutes by car).

Are there rooms with balconies at Xperience Kiroseiz Premier?

Yes, every guestroom at Xperience Kiroseiz Premier comes with a furnished balcony and some offer garden and pool views.

Xperience Kiroseiz Premier Reviews

Reviews

6.6
Rating 10 - Excellent. 16 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 13 out of 56 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
Everything thing was good specially staff very friendly and helpful food and room was nice
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amber-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful and Michael made our stay very comfortable
Stayed 1 night in Jul 2025
Verified

8/10 Good

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience but very vegetarians food options, also there was no vegetarian or chicken curries available
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Matt

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff great food excellent health and safety doesnt exsit
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Kun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s not good hotel ,

First time here check in takes more than 30 mins and I have booked for all inclusive but I can not drink beer so beer is 2.5 US dollars fee, why ? The foods are not delicious , water park is not safe I only plays once and my arms was bleeding, so be aware and never come back
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Verified traveler

Disappointed. Tourism in general and service in particular without European tourists is worthless PERIOD
Verified

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
5⭐️ Review – 3 Week Stay at Xperience Kiroseiz Parkland (Extended from 2 Weeks!) I originally booked for two weeks and ended up extending for a third week — which honestly says everything about my experience. My opinion genuinely improved day by day. The hotel is very well put together in terms of logistics. Everything runs smoothly, it’s organised, and the shuttle bus to the beach is frequent and reliable. The grounds are beautiful, and there are so many little things that come together to make the stay special. Guest relations were fantastic. Caroline was amazing and really helped me move my room. Ali was also very helpful, and another lady (I didn’t catch her name) was equally supportive. They genuinely try hard to resolve issues and make guests comfortable. Reception can be a little slow — that’s probably my only criticism. On one occasion it took around 25 minutes to move my room, and there was a small error that meant I had to move again. But overall, they are helpful — just not the quickest. If you’re travelling with a baby, I would definitely recommend requesting a ground floor room in the Parkland area. It makes life much easier with a buggy. It can be slightly noisy outside, but once the door is closed, it’s absolutely fine. Only something to consider if you’re a very light sleeper. The food is great. Some people say it’s repetitive, but honestly — what do we eat at home? Pretty similar meals every few days! There’s plenty of choice. I had salad daily and was
Stayed 14 nights in Jan 2026
Verified

2/10 Terrible

Judy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 restaurants closed. Lifts were shut. Air con swtched off in bar. It seems they sre desperately trying to save money. Well they have just made my conditions 50 times worse. Worst hotel i have ever stayed in. STAFF LOVELY. AND HELP A LOT.
Stayed 21 nights in Nov 2024
Verified

6/10 Okay

Mohammad ashraf

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, the stay was okay and the food was really good, the experience with the main reception was very disappointing. The staff there were rude, and none of them spoke good English. Ahmed, the supervisor in the white shirt, was especially unhelpful. I lost money in the ATM, and instead of assisting or showing any empathy, he just said it was the bank’s problem and not the hotel’s. For someone in a supervisor role, his attitude and manners were unacceptable. After that, every time I went to reception,I felt ignored by every staff not approached by anyone. Mina Akram at the Premier side reception was excellent. He was kind, understanding, and genuinely helpful. My son’s buggy was lost, and while the main reception did not understand me or offer any real help, Mina contacted the airport on my behalf and helped me recover it. He is much better than the main reception team. The issue on the last day was also frustrating. We paid for a late check-out and were told we could take a takeaway dinner for my baby. When I went to get the food, the cashier, Abnmoud who was very rude ran up to me asking why I was taking food if I had checked out. I don’t even know how he knew I checked out, but he should have been aware that I was allowed to take food for my son. I had already spoken to the restaurant manager, Ashraf, who was extremely helpful during our stay, The pool was nice and the slides, I’m unsure if I would return because of staff they let the hotel really down.
Stayed 7 nights in Nov 2025
Verified

2/10 Terrible

Hasim

Geç check-out ciddi bir sorun. Asla anlayis gosterilmiyor. Lobide beklemenize izin veriyorlar ama saat 23:00 sonrasina kalirsaniz 1 gecelik ucret aliriz diyorlar. Odalar fena degil. Oda temizligi güzel. Ancak check-out yaptiydaniz 2 bardak su vermiyorlar:) Otelin mercanlar olan plajina gittik. Cok birsey beklemeyin.Ras Mohammed de harika bir mercan şöleni var. Yemekler yenir ac birakmaz.Havuz suyu soguk. Ozellikle cocuklar cok usuyor ocak ayinda. Socak havuz dedikleri havuzda sicak degil :)
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

BARIS

Liked: Cleanliness, staff & service, amenities
Hotel ve odalarımız geneli oldukça çok temizdi ve herkes ilgiliydi.
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

luisa

Disliked: Staff & service, amenities
Camera. Cibo. Posizione. Reception. Prezzo.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, amenities
Tutto.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çok iyi ama aktiviteler çok zayıf ama çoçuklar için aqua parkı çok güzeldi yemekler zayıf tı aç kalmazsınız güzel bi tatil ama otel 10 dan sonra çok sakin
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kevser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havuz keyifli spa ve masajı öneririm. Çalisanlar çok güler yüzlü. Oda her gün temizleniyor havlu değişimi oluyor. Otel çok temiz.
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

Derya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xperience Rezaleti

Otele girdiğimiz ilk günden son güne kadar yani bir hafta boyunca hiçbir şekilde yemek yiyemedik. Eğer bir Türkseniz zaten burada yemek yemeniz kesinlikle mümkün değil yemekleri çok lezzetsiz aşırı baharatlı ve çok pis. Bunun dışında biz uyurken odamıza üç ayrı gün olmak üzere temizlik personeli girdi. Müsait olmadığınız anlarda bile aniden kapıyı açıp odaya giriyordu tam üç kez bunu yaptılar. Son gün otelden çıkacağımız zaman valizlerimizi resepsiyona bıraktık ve akşama kadar otelde kalabileceğimizi söylediler. Geri dönüş uçuşumuz gece olduğu için akşama kadar otelde duracaktık. Öyle yemeğinde tek Yiyebildiğiniz şey olan patates kızartmasını aldık, orada çalışan kişi yanımıza gelip yemek yiyemeyeceğimizi otelden çıkışımız yapıldığı için yasak olduğunu söyledi. Hayatımda böyle bir şey görmedim biraz Türklerden ders alın. Bu oteli kesinlikle tavsiye etmiyorum.
Stayed 6 nights in Jun 2023
Verified

2/10 Terrible

djamel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A fuir!!! Et expedia aussi!!!! Des voleurs en puissance! Ils me doivent le remboursement de mon hébergement,!!! 3200e une honte
Stayed 17 nights in Aug 2022
Verified

8/10 Good

Laith

Liked: Property conditions & facilities
Det var väldigt fint service och trevlig personal
Stayed 10 nights in May 2022
Verified

4/10 Poor

Eduard van

Disliked: Cleanliness, staff & service, property conditions & facilities
Zeer slechte kamerschoonmaak, veel onvriendelijk personeel, kamer veel dingen kapot . Alleen de animatie team was top
Stayed 6 nights in Oct 2021
Verified

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق رائع

رائعه و أشكر جميع العاملون و على رأسهم إسلام محمد و أبنوب و جميع العاملين بدون أستثناء
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Royi

Disliked: Staff & service, room comfort

לא חוזר למלון הזה

המלון גדול מאוד, הצ'ק אין נמצא יחסית רחוק.. החנייה נמצאת מחוץ למלון ולכן צריך ללכת הרבה. בצ'ק אוט חיכנו חצי שעה שיבואו לקחת את הדברים שלנו בסוף לא הגיעו והבאנו בצורה ידנית. הצוות של החדר אוכל מדהים נענה לכל בקשתנו. נראה שיש מלא רוסים, מלון והאוכל בהתאם למי שמתאים.
Stayed 1 night in Sep 2019
Verified

8/10 Good

NASSER

Liked: Cleanliness, property conditions & facilities, room comfort
عطونا غرفه مكيف عطلان وتم التفاهم معاهم بالغصب
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Hisham Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رحله فى مجملها جيده اتمنى تكرارها مره اعام القادم.

اقامه جيده الفندق جيد والاكوا جميله والمطعم يحتاج الى تنوع فى الوجبات
Stayed 4 nights in Jun 2019
Verified

8/10 Good

tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

holiday vacation

good Hotel great staff, good prices
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Mohamed

Liked: Property conditions & facilities, room comfort
Positive: 1- Resort with large enough garden, aqua is nice for both children and adults, food is diverse. 2- Coral Beach is good and view is cool 3- evening shows for kids Negative/Require Improvement: 1- All the booking reservations was fully paid online for the 2 rooms and when the first room family reached there, they told them the reservation is not paid and make them wait from 4 to 7 PM until I reached there ‘second room’ and they simply said it is paid with no clue of why they made them wait all of this time nor even apologizing for the time got wasted. 2- Every meal is companied with a plastic cups which make a huge plastic waste which can be easy avoid. as well as all soda was serviced from plastic bottles which also can be swapped by soda machines in order to help the environments. 3- milk in coffee machines was spoiled. 4- No hospitality for many of the staff starting from bell man up to front desk staff, some of the staff needs training . Short staffing and seems they are overloaded (management failure) 5- The beach is not connected to the resort and this was not clear while booking until we get there. 6- TV channels are few and the image is not quiet clear. 7- Pool is fine , however was somehow crowded, Music was very loud the whole time from the morning till the evening and we had a baby infant couldn't fall a sleep. 8- Cleanliness doesn't match 5 star level, the ventilation of W.C is poor.
Stayed 8 nights in Jul 2018