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The Q Hotel

3.0 star property
Hotel in Shanklin with a full-service spa and a sauna

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Photo gallery for The Q Hotel

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Bar (on property)
Reception
Restaurant
Deluxe Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
12 Queens Road, Shanklin, England, PO37 6AN
  • Shanklin Old Village
    ‪4 min walk‬
  • Shanklin Chine
    ‪4 min walk‬
  • Shanklin Beach
    ‪5 min walk‬
  • Southampton (SOU)
    ‪75 min drive‬

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Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Basic Single Room

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Signature Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double or Twin Room

  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Shanklin

The Q Hotel places you within a 10-minute stroll of Shanklin Theatre and Shanklin Beach. This 3-star hotel has 31 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Shanklin Theatre - 3 min walk - 0.2 miles
  • Shanklin Old Village - 4 min walk - 0.3 miles
  • Shanklin Chine - 4 min walk - 0.3 miles
  • Shanklin Beach - 5 min walk - 0.3 miles
  • Sandown Beach - 6 min drive - 2.3 miles

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪Shanklin Chine - ‬8 min walk
  • ‪Laburnum Cottage Tea Rooms - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪The Copper Kettle - ‬7 min walk
  • ‪The Crab - ‬7 min walk

About this property

The Q Hotel

Hotel in Shanklin with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at The Q Hotel. If you drive, put free parking to good use. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 41-inch flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include electric kettles, portable fans, and free tea bags/instant coffee.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English

Similar properties

Bar (on property)

The Fig Tree Shanklin

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 45 reviews
$179 nightly
The price is $215
Jul 2 - Jul 3
Total includes taxes and fees
The Fig Tree Shanklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 5 to 15 for adults and GBP 5 to 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in fee: GBP 10 for check-in between 9:00 PM and 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for GBP 25 per accommodation, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 5 to 15 for adults, and GBP 5 to 7.50 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 10 for check-in between 9:00 PM and 7:00 AM
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:30 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 01.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

Is free cancellation available at The Q Hotel?

The Q Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do close to The Q Hotel?

This hotel is located in Shanklin, just steps from Shanklin Theatre and Shanklin Beach, and within a short walk of Shanklin Old Village. You'll also find Isle of Wight Area of Outstanding Natural Beauty and Shanklin Chine less than a mile away.

Will I be able to park at The Q Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Q Hotel?

The Q is the name of the hotel's full-service spa available for guests to enjoy.

Does The Q Hotel include a casino on the premises?

No, The Q Hotel doesn't have a casino.

Is there an indoor pool at The Q Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool will be open from May 01 until October 01.

What amenities will couples enjoy at The Q Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a full-service spa.

Are there hot tubs at The Q Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does The Q Hotel feature a restaurant that includes a breakfast menu?

Yes, The Q Hotel serves continental breakfast for a surcharge each morning at Bar.

Does The Q Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Q Hotel for a fee of GBP 25 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Q Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Q Hotel?

The closest major airport to The Q Hotel is Southampton (SOU), which is about 23.6 mi away.

Can I book a room with a balcony at The Q Hotel?

No, at The Q Hotel, there aren't any guestrooms that list a balcony.

Does The Q Hotel have a wedding venue?

There are wedding services available at The Q Hotel if that's in your vacation plans.

The Q Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 109 reviews
Rating 8 - Good. 37 out of 109 reviews
Rating 6 - Okay. 13 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

stewart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family run hotel that made me feel very welcome, very attentive and happy to have a chat. Room was a good size overlooking the front so I had a sea view, only a 2 minute walk from the Chine and 5 minutes from town. Would like to visit agin in the summer for the outside pool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gem of a place, can't fault it,clean. Comfortable, warm, the owners were welcoming, like been in a luxury hotel well recommended, thanks
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel. Fresh, clean and cosy interior. I was the only one staying in the hotel but the staff couldn't have been anymore friendly. Out of the 30+ hotels I've stayed at this year, this is by far the best nights sleep I've had out of them all. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely super-king size bed, super friendly staff, clean modern boutique style hotel.
Stayed 2 nights in Nov 2024

8/10 Good

James, Lichfield

Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

4/10 Poor

Juliette

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mary Beth

Stayed 3 nights in Sep 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so good. I definitely recommend it.
Stayed 1 night in Oct 2024

8/10 Good

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wee break

A lovely hotel... comfortable rooms and a great breakfast... even managed a dip in the pool... very invigorating!
Stayed 1 night in Oct 2024

8/10 Good

Jo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Room and bathroom very cramped - couldn’t fully open bathroom door Enjoyed meals though breakfast service was chaotic Liked location Parking difficult A bit of a work in progress - potential wasted e g pool surrounds - needs to be sharper- should not have to squeeze by bins to get to the back car park under the rusty fire escape.
Stayed 2 nights in Sep 2024

8/10 Good

BERNADETTE

Liked: Cleanliness, staff & service, amenities
The staff here was outstanding especially the ladies on reception and the waitress at breakfast- awesome!!! The area is great loved the lift to the beach and the walk down to the Chine. Had a lovely two day’s sightseeing. My room was somewhat rundown but very clean. The TV has issues but not a deal breaker. Breakfast was great .Did not use pool or sauna. For the price good value.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Room facilities were poor. 1) Shower room inadequate; Showerhead not secured adequately, wash basin far too small, toilet seat not properly secured and not properly size matched to toilet pan. 2) TV; unnessessarily large for a small room and controls take a scientist to figure them. 3) Too many plug extensions and adapters.
Stayed 2 nights in Sep 2024

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
The property local to town. Curb appeal non existant.Broken notice menu board. No bins in the shower\toilet room, sink in the bedroom. towel above electric extension leads,next to the sink The photos do not dipict the room you get. So disappointed. We stayed only one night. The other three nights -we found a fabulous place near Yarmouth.
Stayed 4 nights in Sep 2024

8/10 Good

Darren

Stayed 2 nights in Aug 2024

8/10 Good

Andrew, Newcomb

Liked: Cleanliness, staff & service
Pleasant hotel with surprisingly good restaurant. Very clean but also strong smell of chlorine cleaner in bathroom. Really nice friendly staff at hotel, restaurant and bar.
Stayed 2 nights in Sep 2024

6/10 Okay

M

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Q!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay! We were given the choice of which room we wanted on arrival which was an extra bonus. The pool and sauna is a really nice touch too. We didn't order breakfasts but the staff were happy to accommodate teas and coffees in the morning for us. During our stay, one of us became unexpectedly unwell, meaning we needed to request additional cleaning to the room - the staff were very understanding and didn't make a fuss of this. All in all an amazing stay and we will be back again next year!
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Noha

Disliked: Cleanliness, staff & service, amenities
It was not the best , you can say it is just a place to spend a night in it just for sleep . Facilities were poor, Tv was not working all the time, the room we had was actually poor for the price . the only good thing was that location is near the center and the cliff lift
Stayed 1 night in Aug 2024