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Four Seasons Hotel Shanghai

5.0 out of 5.0

Recent guest reviews

Great location to everywhere. Room are spacious with its modern designed. Relaxing atmosphere after working an entire day. Enjoy the food and services provided from this hotel. Overall this is a perfect option for business.

Cozy rooms, nice service and very kind staff. Can't wait to get back again! By the way, the breakfast buffet in Four Seasons Shanghai is sooo great, love it! I would recommend my friends to stay here if they have a trip in Shanghai.

I had an absolutely fantastic stay at the four seasons in Shanghai, it was a short 3 night visit but felt like I was at home but with a little more luxury. I was arriving late at night and was overjoyed to find the staff had taken care of all my needs and was quickly checked in. I arrived in my room to find a welcome package or some nice treats after my long journey which I was very glad for. The facilities were excellent, the pool and spa is splendid indeed, I used the hot tub, steam room , sauna and plunge pool extensively and loved the quiet area in the changing rooms where you can relax. We had dinner cooked for us by the Executive head chef (Edward) one night in the steak house restaurant, Avocado with crab to start, with some freshly made bread, then some Wagyu steak and Braised short ribs..which were out of this world. A lovely bottle of red which perfectly accompanied the meal was selected by the Chef. The breakfast selection was excellent and all the service staff done a fantastic job. I had a Grand deluxe room and its amazing - hands down one of the best rooms I have stayed in and all amenities perfectly presented and perfectly clean. We really did receive a 5 star service in every aspect of our stay and will definitely be back again next time I am in town. Four season is the way forward. Well done to all the staff especially the Chef's.

Another good stay at the hotel, all amenities were good, pool excellent. Just feel that the prices are a bit too high - bar food/drinks can be found much cheaper at restaurants just down the road. Could be the reason that the bar/restaurant was empty most nights.

Obviously knowing the Four Seasons brand you can only expect the highest quality of everything from the room to the food to the service. At FS Shanghai you really feel that you are being taken care of, there are no questions, requests that cannot be answered and fulfilled, and throughout your whole stay you have a sense that the people who work there really care about you and your comfort. It's like being at home with a very attentive mother who fulfills all of your dreams but without the annoying nagging :)

I travel the world for work, and am somewhere new at least once a month. I'm not proud to say it's hard to impress me, but that is true. Yet the Four Seasons Shanghai ridiculously exceeded every expectation daily - best service I have experienced anywhere, on any continent. Their app is absolute genius, and the care they took of me in a week long business trip stay was extraordinary. Can't say thank you enough for making my Shanghai stay exemplary. The food, the service, the spa, the dry cleaning, the restaurant help and arrangements, the transport arranging.. this hotel is top notch. Thank you Darren and the entire staff. STAY HERE, in Shanghai!

Very good place to stay, friendly staff, flexible and truly taking customer as a guest. My first trip to China and Four Seasons made me first impression, the good impression. If I go back to Shanghai, my address will be Four Seasons.

This is my second visit this year and the hotel was just as nice as the first stay. The rooms are comfortable with terrific beds. The breakfast is also great. The staff is very helpful. The hotel also arranged car service to and from the airport which made the trip even easier.

Always one of my favorite places to stay! Been a guest for about 20 years! Many a big deal negotiated in their lobby bar! Loved the new kiosk and especially the cookies!! Loved the new decorations! Four Seasons does not usually wait for the property to become overtired! Thank you for your great and wonderful experience. Wish I could stay longer!

This property is a great gateway to a true Shanghai experience with amenities which are most common to international travelers. The service was impeccable and the food selection was enjoyable. Right in the heart of Shanghai, the Four Seasons satisfied our entire party's individual styles with eclectic entrees and traditional décor.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1190 reviews